- Joined
- Mar 13, 2008
- Location
- Ontario
I rarely take a bonus at 365. I'm a small depositor, and most of the offers are not that attractive for me. Support has told me that bigger depositors get better offers.
I've not deposited much lately, more due to my circumstances than any dissatisfaction, and was sent a 50 percent match offer. Since Playtech offers many slots with quite low variance, I thought I'd take it.
Now there is no ability to check playthrough in the cashier. But support indicated just to ask any time. I deposited $50 with a 50 percent match, $1500 playthrough. I checked at nearly $500 played, again at nearly $1000 played, and yet again at $142 remaining. Once already the question I was about to ask was answered while I was typing the question.
My last chat session:\\
It was a good session for me...I would have cashed out sooner if not for the WR, but I got a bigger balance because I was playing with a bonus and could not cash out after a decent hit, lost a bunch back, but still cashing out before my original goal for the deposit I made.
I occasionally have to be transferred at Bet365 to have a question answered, but I've always had a professional reply to my question, and tonight I had psychic livechat...'course, was the same question, so easier to be psychic
Kudos Bet365 on such a professional support team. My tech problem last night was dealt with efficiently as well after a transfer to the correct person.
I've not deposited much lately, more due to my circumstances than any dissatisfaction, and was sent a 50 percent match offer. Since Playtech offers many slots with quite low variance, I thought I'd take it.
Now there is no ability to check playthrough in the cashier. But support indicated just to ask any time. I deposited $50 with a 50 percent match, $1500 playthrough. I checked at nearly $500 played, again at nearly $1000 played, and yet again at $142 remaining. Once already the question I was about to ask was answered while I was typing the question.
My last chat session:\\
Welcome to the Bonus Team live chat. An advisor will be with you shortly.
Hannah: CAD21.60 left to wager.
Jasminebed: you are too good...don't have to ask my question
Jasminebed: ty hannah
Hannah: I could see you were in the lobby.
Jasminebed: well, I shall be leaving soon
Jasminebed: ty vm
Hannah:.
It was a good session for me...I would have cashed out sooner if not for the WR, but I got a bigger balance because I was playing with a bonus and could not cash out after a decent hit, lost a bunch back, but still cashing out before my original goal for the deposit I made.
I occasionally have to be transferred at Bet365 to have a question answered, but I've always had a professional reply to my question, and tonight I had psychic livechat...'course, was the same question, so easier to be psychic
Kudos Bet365 on such a professional support team. My tech problem last night was dealt with efficiently as well after a transfer to the correct person.
