- Joined
- Mar 23, 2009
- Location
- where the taxes are the highest
Playing at a very well known RTG Casino today. Known for its INSTANT withdrawals.
I was approved months ago deposited in BTC never had a cash out.
Today I take a non wagering bonus. Within first 10 min up 200 so go to cash out. They say well non wagering means 1 x play thru OK fine I know I will still be able to cash out.
Now live chat says I need 23 more $ and I said where do I find that info. Look at cashier that says I need 41.00. OK fine still OK.
Now I'm counting spins and when I hit 40 played I go to cashier I look and it says 20.00 left. So I think to myself OK now spins values are half and or this is messed up. Who cares count another 40 spins clear play thru.
Now I go to the INSTANT WITHDRAWAL TAB
put info in -hit send it says will take up to one hour. Fine I wait. I get an email saying we have your withdrawal and will send another email as soon as processed.
Wait another hour still playing with remaining balance. Getting low I look again nothing. Contact chat.
Hi its been 2 hours and my withdrawal is still sitting.
Response: oh you need to contact live chat for that. I said the tab in cashier says INSTANT WITHDRAWAL.
they say yes but still need to tell us. What> OK where does it say that. It dose'nt. So I said OK i'm telling you now. Then they said you need to send email to support OK I do that wait 15 min in chat to make sure they got it. Then they come back and say sent.
I said OK do you have the addy its coming from so I can watch blockchain?
They never came back to chat.
That pisses me off more then waiting in live chat. Waiting I swear is like listening to elevator music in my head.
I checked blockchain with my addy and its sitting there uncomfirmed witch tells me I pissed them off and it was sent lowest possible fee.
What gets me mad : why have an instant tab if its not instant? Nowhere did I see anything saying contact live chat.
This to me is boarder line stall tacit. What if I lost all money I could have had a chance to reverse it. I didn't know and I call bs on that system.
I was approved months ago deposited in BTC never had a cash out.
Today I take a non wagering bonus. Within first 10 min up 200 so go to cash out. They say well non wagering means 1 x play thru OK fine I know I will still be able to cash out.
Now live chat says I need 23 more $ and I said where do I find that info. Look at cashier that says I need 41.00. OK fine still OK.
Now I'm counting spins and when I hit 40 played I go to cashier I look and it says 20.00 left. So I think to myself OK now spins values are half and or this is messed up. Who cares count another 40 spins clear play thru.
Now I go to the INSTANT WITHDRAWAL TAB
put info in -hit send it says will take up to one hour. Fine I wait. I get an email saying we have your withdrawal and will send another email as soon as processed.
Wait another hour still playing with remaining balance. Getting low I look again nothing. Contact chat.
Hi its been 2 hours and my withdrawal is still sitting.
Response: oh you need to contact live chat for that. I said the tab in cashier says INSTANT WITHDRAWAL.
they say yes but still need to tell us. What> OK where does it say that. It dose'nt. So I said OK i'm telling you now. Then they said you need to send email to support OK I do that wait 15 min in chat to make sure they got it. Then they come back and say sent.
I said OK do you have the addy its coming from so I can watch blockchain?
They never came back to chat.
That pisses me off more then waiting in live chat. Waiting I swear is like listening to elevator music in my head.
I checked blockchain with my addy and its sitting there uncomfirmed witch tells me I pissed them off and it was sent lowest possible fee.
What gets me mad : why have an instant tab if its not instant? Nowhere did I see anything saying contact live chat.
This to me is boarder line stall tacit. What if I lost all money I could have had a chance to reverse it. I didn't know and I call bs on that system.
