Bogus Complaint affiliate swindler gets caught

[Mosse]

Now i don't understand you.. I have send him a PM

why I can't tell what happen to me ?

Seems that mr " Casinomeister" just has a bad day...take a look at "my" thread in bonus complaints. He seems like today.

And psst CM: this was humour

 

[onkel]

Slotty probably discovered some discrepancies between the personal info given and the name on the depositing Skrill account, or something like that - either way it does sound like a security issue so I doubt we'll learn what it was/is.

Very unlikely they'll close an account and hold deposited funds unless they have VERY good grounds for it.

 

[Dinahnana]

Slotty probably discovered some discrepancies between the personal info given and the name on the depositing Skrill account, or something like that - either way it does sound like a security issue so I doubt we'll learn what it was/is.

Very unlikely they'll close an account and hold deposited funds unless they have VERY good grounds for it.

I tend to agree with you Onkel. Betat would not do this without a very good reason.

 

[Tirilej]

I tend to agree with you Onkel. Betat would not do this without a very good reason.

No they haven't taken his deposits. He have lost them by playing. He is just upset that he doesn't get a chance to win anything back.

He will not be able to get them back no matter what, and they do have the right to close his account just for whatever reason they want.
No point even trying, but he do have the right to vent I guess.

 

[onkel]

No they haven't taken his deposits. He have lost them by playing. He is just upset that he doesn't get a chance to win anything back.

He will not be able to get them back no matter what, and they do have the right to close his account just for whatever reason they want I guess.
No point even trying, but he do have the right to vent I guess.

Oh, that wasn't clear at all. That's beyond ridiculous.

 

[AffGency]

Heh, i like your points and like how you act. Quite reasonable and without screaming everywhere ' CLOWNS CLOSED MY ACC GIVE MONEY BACK NOOOW!'.
Gl friend!

thanks mate

 

[AffGency]

No they haven't taken his deposits. He have lost them by playing. He is just upset that he doesn't get a chance to win anything back.

He will not be able to get them back no matter what, and they do have the right to close his account just for whatever reason they want I guess.
No point even trying, but he do have the right to vent I guess.

correct, i lost it ..

I think i have a chance to get it back, as KYC process didnt went through so they have no claim to take my deposits .. as in their eyes I should not be their customer in first place.

I think its highly unethical to keep it anyhow

besides discrepancies between my account and name .. that is not true, i can also meet with them up if they wish and show my maltese id

 

[spintee]

They do love closing down accounts, You can add me to that list, along with others in this thread, Taking that much deposit of you not even let you play the race is a disgrace,

Its completely up to them what they do and I have no quibbles what casino's decide what routes they take,

But can tell you I have seen a rapid decline in recent times in alot of casino's, Expect alot more to come now the new regs have calmed down,

Why not jump to videoslots where they have a decent race with no wager & cash back as you play you earn,

 

[AffGency]

They do love closing down accounts, You can add me to that list, along with others in this thread, Taking that much deposit of you not even let you play the race is a disgrace,

Its completely up to them what they do and I have no quibbles what casino's decide what routes they take,

But can tell you I have seen a rapid decline in recent times in alot of casino's, Expect alot more to come now the new regs have calmed down,

Why not jump to videoslots where they have a decent race with no wager & cash back as you play you earn,

Wow, i did not know this ...

Also not many know this but our company is working with a lot of casino licenced in Malta .. and i have asked now one of the Legal Departments if they are entitled to keep the deposits, if their KYC process let them to believe that this customer is not for them.

first answer is that they do pay back all deposits if they dont accept a customer in the KYC process but I will get from the Legal department an advice how to proceed there.

 

[Finn]

correct, i lost it ..

I think i have a chance to get it back, as KYC process didnt went through so they have no claim to take my deposits .. as in their eyes I should not be their customer in first place.

I think its highly unethical to keep it anyhow

besides discrepancies between my account and name .. that is not true, i can also meet with them up if they wish and show my maltese id

Then people could reclaim their losses by intentionally failing KYC. As long as they don't confiscate winnings/deposits, casino can close accounts as they wish.

 

[AffGency]

Then people could reclaim their losses by intentionally failing KYC. As long as they don't confiscate winnings/deposits, casino can close accounts as they wish.

You have weird ideas ... than don't take deposits before you didnt have the KYC done , besides this my docs are all fine

 

[Batman]

I'm really really confused ...

So basically you joined a casino, played 2250 Euros, you lost, and now you want your money back?

It's the same thing as going into the casino, winning 2260 Euros from a deposit of 10, request a withdrawal of the 2250, and the casino confiscating the funds and returning the 10 euros back to you...


Think about it like this: You enter a landbase casino, insert a 1 euro coin in a slot, and you don't win ...
You'll go to the pitboss and ask for your coin back? Because the slot won't pay? Don't think so...

I'm really sorry that you lost mate, don't get me wrong, I am also a player myself, and I kinda understand your urge to try your luck one more time to recover some of the money you lost...
But you have to understand that no casino would do that, online or land-based...

 

[AffGency]

I'm really really confused ...

So basically you joined a casino, played 2250 Euros, you lost, and now you want your money back?

It's the same thing as going into the casino, winning 2260 Euros from a deposit of 10, request a withdrawal of the 2250, and the casino confiscating the funds and returning the 10 euros back to you...


Think about it like this: You enter a landbase casino, insert a 1 euro coin in a slot, and you don't win ...
You'll go to the pitboss and ask for your coin back? Because the slot won't pay? Don't think so...

I'm really sorry that you lost mate, don't get me wrong, I am also a player myself, and I kinda understand your urge to try your luck one more time to recover some of the money you lost...
But you have to understand that no casino would do that, online or land-based...

it's not even close of what you said

Let me explain to you

You are signing up at a casino

you deposit, play and lost ... than you get asked for Documents.. all fine

you have send them and they have been accepted before ( thats not even important )

they want more and you ask support : Why do you need more infos from me and they reply: Everything is fine but pls explain us one issue we have.

You take the time and explain this and send it over

and get as a reply

We closed your account ! as we did not accept your Documents ... ergo their KYC process did not went through


They are not entitled to keep the deposits ... that's what I think but I will find out if that is the case

It is not about i want my money back.. i want it back if their own KYC process thinks im too suspiciouse to have me as a customer. Besides my docs are fine and fresh

 

[The Blue Anchor]

doesn't sound like they had a good enough reason to close -but casinos t&cs always give them the right to do so.

However, given you have no withdrawal pending, and the a/c was not incorrectly opened (e.g. you were self excluded from them or sister casinos) - I have no idea why you expect your deposits back. There is absolutely no case for this whatsoever, regardless of whether they closed your a/c or not.

You lost your deposits fair and square. Move on.

 

[ugaboga]

Affgency has a legitimate point. If they can't certify the customer, why should they keep his deposits?

 

[BETAT]

I've been asked to put the fire out

Hi All,

I think it must be the full moon in gaming these days. I'd like to just clarify a couple of things out and leave this thread to rest.

Firstly, there is no money in dispute what-so-ever. The OP had deposited an amount of money and played them, losing them in the process, until he reached his KYC limits, which are €2,300 for deposits as per MGA regulation and as such he could not deposit further.

The OP then requested to increase that limit and was informed that he will have to be KYC'd in order to do so. Part of the KYC process is the Proof of Address. Now, the Postcode issue was resolved and was not actually the reason why the account was frozen.

I would like to point out that we are in no obligation to forcibly accept deposits and should we wish to deny services to a user, we are allowed to do so, as long as we are respecting their winnings and/or withdrawals by law. There is no legal recruitment that forces us to offer gambling services to anyone that demands it. Seeing as there is no financial dispute, this is somewhat of a dead-end thread but its worth replying to due to the nature of what our investigation uncovered.

So, back to postcode. No issue there. We simply pointed the discrepancy and requested for the correct postcode to be supplied. This is really a non-sticking point in any case and far from a valid reason to not accept business from anyone.

The real issue is the fact that the screenshot of his payment method did not show his address which we require to do so to further insure that the wallet used belongs to the user in question. I cannot see why ayone would have an issue sending a Skrill screenshot with address included if they had already sent a proof of address and further, a Neteller screenshot was sent with address on it.

At that point in time, the OP has REQUESTED TO CLOSE HIS ACCOUNT if we do not accept the Skrill screenshot with the address blocked out.

OP: ...what the heck does it matter if my postcode is different
OP: okay
OP: than i will close my account
OP: either you can work with what you have or i'm not playing any more

I'm sorry but this kind of "take it or leave it approach" simply means that we will "leave it, thank you very much."

Now, during our security checks, another piece of information has surfaced that was more than interesting and the reason why I, personally, requested for the account to be closed. The OP in question has been accused for affiliate fraud in the thousands by a number of operators on a popular 2+2 poker forum. It is without a shred of doubt an account which belongs to the OP, and to avoid publishing his name here without Bryans consent i iwll send the link directly to Bryan so that he can act accordingly. If OP feels we are wrong, they i urge them to allow me to supply Bryan with the KYC docs they submitted so facilitate the definive evidence that indeed the OP is the same person that is being accused of fraud on said forum.

This is it from us, since there are no winnings in question and no monies in dispute, we consider this case closed.

Thank you

Igor

 

[AffGency]

Hi All,

I think it must be the full moon in gaming these days. I'd like to just clarify a couple of things out and leave this thread to rest.

Firstly, there is no money in dispute what-so-ever. The OP had deposited an amount of money and played them, losing them in the process, until he reached his KYC limits, which are €2,300 for deposits as per MGA regulation and as such he could not deposit further.

The OP then requested to increase that limit and was informed that he will have to be KYC'd in order to do so. Part of the KYC process is the Proof of Address. Now, the Postcode issue was resolved and was not actually the reason why the account was frozen.

I would like to point out that we are in no obligation to forcibly accept deposits and should we wish to deny services to a user, we are allowed to do so, as long as we are respecting their winnings and/or withdrawals by law. There is no legal recruitment that forces us to offer gambling services to anyone that demands it. Seeing as there is no financial dispute, this is somewhat of a dead-end thread but its worth replying to due to the nature of what our investigation uncovered.

So, back to postcode. No issue there. We simply pointed the discrepancy and requested for the correct postcode to be supplied. This is really a non-sticking point in any case and far from a valid reason to not accept business from anyone.

The real issue is the fact that the screenshot of his payment method did not show his address which we require to do so to further insure that the wallet used belongs to the user in question. I cannot see why ayone would have an issue sending a Skrill screenshot with address included if they had already sent a proof of address and further, a Neteller screenshot was sent with address on it.

At that point in time, the OP has REQUESTED TO CLOSE HIS ACCOUNT if we do not accept the Skrill screenshot with the address blocked out.



I'm sorry but this kind of "take it or leave it approach" simply means that we will "leave it, thank you very much."

Now, during our security checks, another piece of information has surfaced that was more than interesting and the reason why I, personally, requested for the account to be closed. The OP in question has been accused for affiliate fraud in the thousands by a number of operators on a popular 2+2 poker forum. It is without a shred of doubt an account which belongs to the OP, and to avoid publishing his name here without Bryans consent i iwll send the link directly to Bryan so that he can act accordingly. If OP feels we are wrong, they i urge them to allow me to supply Bryan with the KYC docs they submitted so facilitate the definive evidence that indeed the OP is the same person that is being accused of fraud on said forum.

This is it from us, since there are no winnings in question and no monies in dispute, we consider this case closed.

Thank you

Igor

Sory

but that is not true

Noone told me before as you can see in the emails that you want to see my adresse there

you have asked me

May I ask that you that you resubmit your Skrill account screen shot as it has to show your email address/account number and personal account information and a screenshot of at least 1 transaction made to our casino. We would also need a screenshot of a transaction made from your Neteller account.

My screenshot shows you my skrill id, my email and my name

What more you want ? for my proof of adresse you have my utility bill ... plus you even got my neteller infos with the adresse !!

That was not enough ?

Than what i said in Support is, that I will close my account and not that you can close my account !!!

You took the decision from me.. I'm just a human.. can have a bad mood and say things which I don't want on a later stage


Its very clever also .. that YOU do not show the whole conversation, where the Support said to me - your Skrill and Neteller are okay now and that you only need the postcode explanation.

The Thread you talking about... you have not the slightest info about this plus you dont even know if it is really me !!!!


So in other words you saying because you found a thread of me ... you are closing my account ? Without even knowing if the person talks about me or not and what really happened ?


Sorry but you are really pathetic to just find any reason to close my account .... we will see if you are able to keep the money

If you would open your eyes by reading something you would also see the thread is not about scamming and it is not even about any Affiliate comission.


And as you would paid me out any winnings .. that is just a joke

 

[Dinahnana]

Hi All,

I think it must be the full moon in gaming these days. I'd like to just clarify a couple of things out and leave this thread to rest.

Firstly, there is no money in dispute what-so-ever. The OP had deposited an amount of money and played them, losing them in the process, until he reached his KYC limits, which are €2,300 for deposits as per MGA regulation and as such he could not deposit further.

The OP then requested to increase that limit and was informed that he will have to be KYC'd in order to do so. Part of the KYC process is the Proof of Address. Now, the Postcode issue was resolved and was not actually the reason why the account was frozen.

I would like to point out that we are in no obligation to forcibly accept deposits and should we wish to deny services to a user, we are allowed to do so, as long as we are respecting their winnings and/or withdrawals by law. There is no legal recruitment that forces us to offer gambling services to anyone that demands it. Seeing as there is no financial dispute, this is somewhat of a dead-end thread but its worth replying to due to the nature of what our investigation uncovered.

So, back to postcode. No issue there. We simply pointed the discrepancy and requested for the correct postcode to be supplied. This is really a non-sticking point in any case and far from a valid reason to not accept business from anyone.

The real issue is the fact that the screenshot of his payment method did not show his address which we require to do so to further insure that the wallet used belongs to the user in question. I cannot see why ayone would have an issue sending a Skrill screenshot with address included if they had already sent a proof of address and further, a Neteller screenshot was sent with address on it.

At that point in time, the OP has REQUESTED TO CLOSE HIS ACCOUNT if we do not accept the Skrill screenshot with the address blocked out.



I'm sorry but this kind of "take it or leave it approach" simply means that we will "leave it, thank you very much."

Now, during our security checks, another piece of information has surfaced that was more than interesting and the reason why I, personally, requested for the account to be closed. The OP in question has been accused for affiliate fraud in the thousands by a number of operators on a popular 2+2 poker forum. It is without a shred of doubt an account which belongs to the OP, and to avoid publishing his name here without Bryans consent i iwll send the link directly to Bryan so that he can act accordingly. If OP feels we are wrong, they i urge them to allow me to supply Bryan with the KYC docs they submitted so facilitate the definive evidence that indeed the OP is the same person that is being accused of fraud on said forum.

This is it from us, since there are no winnings in question and no monies in dispute, we consider this case closed.

Thank you

Igor

I knew there would be a good reason for the account closure and that there was more to the story.

Thanks

 

[rena35]

The casino can close your account for any or no reason at all .

 

[AffGency]

they can do what they want

they had no problems taking the money but now claiming they have problems keeping me as a customer

very ethical

 

[alexking12k]

Shouldn't you have just asked the rep about this in private? I'm sure he'd have an answer. Why create a thread about it?

Maybe because he wouldn't have gotten far by asking in private and needed to make it a little bit more public?

 

[Dinahnana]

Maybe because he wouldn't have gotten far by asking in private and needed to make it a little bit more public?

He didn't get anywhere going public. His complaint is bogus as far as I can tell going by Betat's response and I would be inclined to believe them as they are pretty transparent. It's my opinion that the OP wishes to tarnish the casino's reputation and is trying to use Casinomeister to do it which is bad form. He should have done this in private.

 

[BETAT]

If EVERY casino asked EVERY customer prior to EVERY deposit for KYC - the whole industry would be in uproar over the overly bureaucratic process and lets face it, there would be no on-line business.

A line must be drawn, and as it stands, its at €2,300 euros.

As i said before, please state here you are ok with us publishing your information and I want to see for how long you will garner support on here.

From what i am understanding from your PM's is that you want your losses back because YOU REFUSE to send a Skrill screenshot with your address on it, which by the way, has a DIFFERENT NAME then your own ID.

I emailed the link i had emailed to you which can be found on twoplutwo.com to Bryan.

You deposited, you risked, you lost and now (according to your PM) you are going to MGA to see if we can keep the money because you are not being cooperative.

Anyway, Bryan has the information he needs, if you would please allow me to send him your screenshots so that he can connect the dots, I'd appreciate it - although i don't think he needs much more than what is listed on that thread to be frank.

 

[Mouche12]

Okay, this story turns out to be more complicated than it seemed at first.

But my experience with the KYC process at BetAt has prompted me to close my account. Prior to depositing there I had sent the exact same docs as submitted earlier to another casino (which were accepted just fine). BetAt's security team was not happy about the edges of a particular invoice, although my address on the invoice and the address of my Neteller account were crystal clear and there was no information missing whatsoever.

If there's too much hassle I simply move on.

 

[AffGency]

It is anyhow very low to speak about something where you dont have a clue what really happened


That other people know what he is talking about


I was a poker affiliate and have send a lot of money to US players

means they send ot me, i cashed out and send them via bank wire the cash

I have send to so many that the amount he is speaking is nothing compared to this


Now this does not have anything to do with Affiliation but OP has named the thread so

Anyhow tax revenue was investigating and is a long story

OP in this thread also never replied anymore as he knows what happened



Now there are few people who jumped on as they bough accounts from me .. if someone knows about cake poker network... i sold my accounts to someone shortly they went bankrupt ... this guys is claiming i scammed him, which in case was just a business trasnaction

Im not an Angel; and far away from that

And i did stupid things ... but why would be a grown up rep from an online casino come up that he closed my account because of soemthing in another forum and make it also public