- Joined
- Apr 2, 2013
- Location
- UK London
I opened a new account with a new casino I had not heard of before that has a UK licence called Prospect Hall Casino. I deposited via Paypal and received a sign up bonus 100%, lost it and then made a second deposit again via Paypal. I deposited £30 and got £15 bonus. I managed to turn that into £1800, cleared all the WR and requested 3 withdrawals totalling £1100 back to my Paypal.
Now the casino were faultless - the money was transferred into my Paypal account within 12 hours. The problem I have now is that Paypal have some rules that stipulate that if you receive more than 2500 Euros into your account within a year, it triggers some EU legislation regarding money laundering. The result is my account is "Limited" - I cannot withdraw or send any money at present. So I upload some requested documents for proof of ID and now I am waiting for them to be verified and hopefully my account will be back to normal.
Has anyone here had this experience and if so how long did it take to rectify the situation? It is bad enough having £1100 just sitting there in limbo but this is giving me problems with ebay as I have bid on and won items that I am now currently unable to pay for using paypal.
Do other e-wallet providers such as skrill and neteller exhibit this paranoid behaviour or is this just a Paypal thing??
I had never heard of this 2500 euro limit, so if anyone here does use Paypal for deposits then be aware that this situation could happen to you too. 2500 seems a ridiculously low amount of money to warrant such behaviour.....
I would be very grateful for any input on the matter as Paypal website information is not particularly detailed when discussing the length of time that this takes to be resolved.
Now the casino were faultless - the money was transferred into my Paypal account within 12 hours. The problem I have now is that Paypal have some rules that stipulate that if you receive more than 2500 Euros into your account within a year, it triggers some EU legislation regarding money laundering. The result is my account is "Limited" - I cannot withdraw or send any money at present. So I upload some requested documents for proof of ID and now I am waiting for them to be verified and hopefully my account will be back to normal.
Has anyone here had this experience and if so how long did it take to rectify the situation? It is bad enough having £1100 just sitting there in limbo but this is giving me problems with ebay as I have bid on and won items that I am now currently unable to pay for using paypal.
Do other e-wallet providers such as skrill and neteller exhibit this paranoid behaviour or is this just a Paypal thing??
I had never heard of this 2500 euro limit, so if anyone here does use Paypal for deposits then be aware that this situation could happen to you too. 2500 seems a ridiculously low amount of money to warrant such behaviour.....
I would be very grateful for any input on the matter as Paypal website information is not particularly detailed when discussing the length of time that this takes to be resolved.