1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Casino Complaint Account closed

Discussion in 'Casino Complaints - Non-Bonus Issues' started by embassy, May 21, 2015.

    May 21, 2015
  1. embassy

    embassy Dormant account

    Occupation:
    self
    Location:
    South Africa
    I recently made a deposit at VORTEX casino without any bonus and started spinning and won 20000zar,i requested a withdrawal and the casino requested security documents from me which i submitted and was accepted by them.A few days later i received an email stating that my account has been closed and i forfeit my winnings:mad:
     
    1 person likes this.
  2. May 21, 2015
  3. coxwel

    coxwel Senior Member PABnononaccred MM

    Occupation:
    student
    Location:
    germany
    Can you provide any more details of why exactly they closed your account and voided your winnings?

    Btw.. i just looked at the casino´s website, why do you play at (shady?) places like that? If you play straight cash there are far better alternatives and this forum will give you much solid input on choosing the right casino next time;)
     
  4. May 21, 2015
  5. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    They welcome UK players with no UKGC licence and for player security they are "Gamcare Certified" :eek:
     
  6. May 21, 2015
  7. coxwel

    coxwel Senior Member PABnononaccred MM

    Occupation:
    student
    Location:
    germany
    All alarmbells on by first view of their page etc..

    I think their business modell does not include paying out anything ever. :rolleyes:
     
  8. May 22, 2015
  9. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Sounds like they chose a very apt name then - any money you deposit will be sucked into a vortex! :p

    KK
     
    Last edited: May 22, 2015
    3 people like this.
  10. May 22, 2015
  11. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    They have one of these too.

    They have the Rival logo and are based in Curacao.

    Nothing to do with the nature of the internet. Many companies manage to restrict access to those countries they are allowed to serve. Ask the big music and movie companies, they are so convinced it can be done that they make this a requirement in any licencing deals.

    I suspect this term is a way to wriggle out of having to obey the law here in the UK, and allows them to turn a blind eye to UK players who lose, but I bet they will suddenly notice that they shouldn't be serving a winning UK player and will simply return the deposit.

    This is typical of Rival, they really don't care about who they licence, regardless of all the promises they have made in the past to "clean up their act", and regardless of how failure to vet licensees has ended up giving Rival as a brand such a poor reputation.
     
    2 people like this.
  12. May 22, 2015
  13. Jakestar

    Jakestar Senior Member

    Occupation:
    Aircraft Pushback Driver
    Location:
    Australia
    Account closed: C__Data_Users_DefApps_AppData_INTERNETEXPLORER_Temp_Saved Images_Cortex_Hologram.jpg,May 22, 2015

    Run by this guy prolly.
     
  14. May 22, 2015
  15. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Amen to that!
    It really grinds my gears that Rival have followed Playtech and RTG before them, in selling their great products to any Tom, Dick or Harry who is prepared to pay for it. :mad:
    It's stupid, short-sighted and very bad for players and everyone else involved in the online gaming industry :(

    KK
     
    1 person likes this.
  16. May 22, 2015
  17. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    This one is even worse. It's not merely rogue, it is acting in a CRIMINAL manner with it's fake and bullshit "Gamcare certified" claim, and this is regardless of whether or not it actually accepts wagers from a UK player, or blocks them as soon as they enter their country in registration. However, offering the UK Pound as a currency is a good sign that they ARE prepared to flout the law.

    This is a new low even for Rival. It puts them on a par with casinos that rip off software and pretend it's their own, rather like Jackpots Heaven.
     
    1 person likes this.
  18. May 22, 2015
  19. embassy

    embassy Dormant account

    Occupation:
    self
    Location:
    South Africa
    The casino said i breached there rules and regulations which is 3 pages long,ive read carefully through it and couldnt find any thing i did wrong,ive asked them to identify what i did wrong without any response :D
     

Share This Page