hello, don’t know if in right place but just wanted to share experience
with AC Casino-i made a deposit(which included a deposit bonus)-i had $150
winnings from that deposit-they offered $67 free bonus-ok-they took my
$150 & gave me lousy $67. at Pamper Casino i have deposited many times-
when offer of free bonus it is always ADDED to whatever (deposited) winnings
i may already have. also at other casinos if no deposit bonus is offered-it
has stated that if i continue with free bonus i will lose anything already there-
that’s fine. i contacted AC 5 different times and just now rec’d answer. actually
rec’d 2 emails, 1st one sent was survey for me to fill out about AC’s response
to my email(s)! 2nd one said, "you may not have bonus money from 2 bonuses
in your account at the same time. Therefore, the system is configured to
automatically remove (zero-out) any existing bonus money from your casino
account whenever you redeem a bonus. This only works for deposit bonuses
so be sure not to have any free chip money in your account when you redeem
a deposit bonus. If you have free chip money your balance needs to be $ 1
or below for you to be considered zeroed out." Seems to me they've got it
backwards-i had deposited $(which included deposit $ bonus) & then redeemed
a NDB-so i didn't have free chip $ in my acct when i deposited-it was deposited
$ then NDB & they took deposited $ & left me with NDB-obviously i would rather
have my deposit $ earnings than their NDB thus i would have not done it-duh!
they can take the $67 and shove it where the sun doesn’t shine-i am on a mission
to tell anyone that will listen how sneaky and deceitful they are. i wonder how
many others have lost their deposit money this way. mostly, it is obvious that
they don’t care about their members. STAY CLEAR! thanks for listening-1 forum
down-tons to go-lol.
with AC Casino-i made a deposit(which included a deposit bonus)-i had $150
winnings from that deposit-they offered $67 free bonus-ok-they took my
$150 & gave me lousy $67. at Pamper Casino i have deposited many times-
when offer of free bonus it is always ADDED to whatever (deposited) winnings
i may already have. also at other casinos if no deposit bonus is offered-it
has stated that if i continue with free bonus i will lose anything already there-
that’s fine. i contacted AC 5 different times and just now rec’d answer. actually
rec’d 2 emails, 1st one sent was survey for me to fill out about AC’s response
to my email(s)! 2nd one said, "you may not have bonus money from 2 bonuses
in your account at the same time. Therefore, the system is configured to
automatically remove (zero-out) any existing bonus money from your casino
account whenever you redeem a bonus. This only works for deposit bonuses
so be sure not to have any free chip money in your account when you redeem
a deposit bonus. If you have free chip money your balance needs to be $ 1
or below for you to be considered zeroed out." Seems to me they've got it
backwards-i had deposited $(which included deposit $ bonus) & then redeemed
a NDB-so i didn't have free chip $ in my acct when i deposited-it was deposited
$ then NDB & they took deposited $ & left me with NDB-obviously i would rather
have my deposit $ earnings than their NDB thus i would have not done it-duh!
they can take the $67 and shove it where the sun doesn’t shine-i am on a mission
to tell anyone that will listen how sneaky and deceitful they are. i wonder how
many others have lost their deposit money this way. mostly, it is obvious that
they don’t care about their members. STAY CLEAR! thanks for listening-1 forum
down-tons to go-lol.