888 / Reef Club Casino. Accredited or not ?

[rainmaker]

Maybe the rep from 888 will take a look at your account Piratas. As I have said before, she is most helpfull and skilled but she works for the wrong casino group

 

[Rachel888]

@Piratas,

can you please PM me your first name, last name, 888casino username and location I will take a look and see what I can do for you

as well as registered email address

Regards,
Rachel

 

[petro]

promoted to the accredited list or...you know...be dumped.

Love That!

I voted neutral as I have had no personal experience with these casinos.

 

[rainmaker]

I have asked in this thread if a rep from Cassava/888 can clarify the relationship (especially with regard to bonuses) between all of the casinos within the 888 holdings group, also known as "the company".

I have not gotten any reply in this thread about this. I have also sent a PM to the new Cassava rep, no reply. Even asked in his "hello"-thread, but no repy. In a final attempt, I tried to contact the CS support at 888.com. But of course, no reply.

 

[Casinomeister]

Actually, this is a top subject at the moment. The way it works is that 888.com and Reef Club are totally separate entities from the Dragonfish properties. They do not cross promote. Now Dragonfish uses Casava support - as do 888.com, and they have the same software, but that's about as far as it goes.

CasavaDan has been on vacation - so I've heard.

 

[rainmaker]

Actually, this is a top subject at the moment. The way it works is that 888.com and Reef Club are totally separate entities from the Dragonfish properties. They do not cross promote. Now Dragonfish uses Casava support - as do 888.com, and they have the same software, but that's about as far as it goes.

CasavaDan has been on vacation - so I've heard.

Exactly, and thats where the problem is in my opinion. Because both 888.com and Littlewoods (used as an example) are considered to be a part of "the company". Their T&C states that a player can only accept a welcome bonus from one of the casinos within "the company".

On one hand, 888.com and Littlewoods are separate entities, and on the other hand they are under the same company subject to the same T&C.

So a player might sign up at a Dragonfish casino, and still be within "the company". Same T&C as for example 888.com and Reef Club. And "the company" may confiscate a players winnings if he/she has accepted bonuses from Dragonfish casinos and 888.com/Reef Club. Separate entities? No. Messy? Yes.

 

[rainmaker]

Just an update.

I have received a reply from the CS at 888.com. Despite the automatically e-mail reply (up to 48 hours to reply...), it did take them almost 5 days to give me an answer.

I asked if they could clarify the relationship (especially considering welcome bonuses) between 888.com and Littlewoods (white label casino, used as an example). They told me that 888 has nothing to do with Littlewoods. Their response means that a player may accept a welcome bonus from several casinos within "the company".

Again, this is the opposite of what is written in their T&C.

 

[vinylweatherman]

Actually, this is a top subject at the moment. The way it works is that 888.com and Reef Club are totally separate entities from the Dragonfish properties. They do not cross promote. Now Dragonfish uses Casava support - as do 888.com, and they have the same software, but that's about as far as it goes.

CasavaDan has been on vacation - so I've heard.

In that case, they should not be sharing data about players' playing habits, and penalising them at one property for their playing style at a "totally separate entity".

There is also a matter of the cross promotion, somehow is IS happening when players sign up at one property. If it is not SUPPOSED to happen, then our data is not being properly secured against such MISuse, which is presumably down to these Dragonfish properties.

Even if wholly within the Dragonfish casinos, WHY are they cross promoting in the first place, as this is an ABSOLUTE "no no" in the "company" terms and conditions, suggesting no LEGITIMATE motive for promoting a sign up at more than one dragonfish property, leaving ONLY the "dodgy" motives, such as hoping to trap a player into signing up at a second Dragonfish casino where they cannot win (it will be confiscated), but COULD lose.

 

[rainmaker]

888 boss Gigi Levy leaves online gaming firm to 'pursue other interests'


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[TheSpade]

888.com, Lucky Ace and Casino On Net are some of the worst casinos I've ever played at. Terrible customer service who take up to 2 weeks to reply, broken promises and out right lies, changing bonus terms mid way through bonus to suit themselves without updating the terms, forcing me to wager way more than their bonus terms stated just because I'd made a profit. Even when I got affiliates involved on my behalf they couldn't care less, fobbed them off and tried to fob me hoping I'd give up.

I wouldn't ever play at any of their casinos again.

 

[musclemx]

pesime

and terribly bad games, I've seen in a while the same jackpots