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Bitch and Moan 7Reels Casino closed account

Discussion in 'Casino Complaints - Non-Bonus Issues' started by dmistry, Jun 15, 2015.

    Jun 15, 2015
  1. dmistry

    dmistry Dormant account

    Occupation:
    Unemployed
    Location:
    UK
    Hi,

    I have a major issue regarding 7reels.com casino, yesterday I joined and deposited $25. I also requested a $25 fixed monthly deposit limit (which I hope they gave me). The problem is, after the deposit bonus I had $150 in total to play for with 20x (D + B Wager).

    I had got up to $649 dollars in my account yesterday, today I logged in and my balance was "0". They had closed my account without any reason, phone call or email.

    I feel 7reel casino are FRAUDS as they has clearly closed my account, taken my $25 and not bothered to give me a refund as I never played through my bonus.

    Is there a way to get my $25 back.

    Please help
     
  2. Jun 16, 2015
  3. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    I deal with this company (Revenue Giants / Winward Group), and although not accredited, I think they are fair a enough.
    You should be careful what you post, as it may jeopardise your opportunity to use the Pitch-A-Bitch service, should it come to that. (e.g. using words like "frauds" and "cheats" etc... will not help your cause).

    Right, you say they closed your account without ANY communication - so the first thing to do is for YOU to contact the casino and ask what is going on.
    Come back and let us know what they say, and we can take it from there.

    KK
     
  4. Jun 16, 2015
  5. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    What KK said contact the casino first, but if you didnt do anything wrong why do you only want your 25 back ?
    i know i would like them to open my account with the 649 bux in there. with only 20x d+b the chances are you
    are going to withdraw a tad more then the 25 :)
     

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