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32 Red Mobile Apps not working

Discussion in 'Online Casinos' started by Full tilt, Oct 11, 2014.

    Oct 11, 2014
  1. Full tilt

    Full tilt Experienced Member

    Occupation:
    Train Driver
    Location:
    Milton Keynes
    There was an update for the 32 Red app on iPhone and iPad released on the 7th of October and since updating I have been unable to open 32 Red on phone or pad. When you click on the icon it just turns the screen red and freezes. I have tried uninstalling and reinstalling but to no avail.
    Has anyone else been experiencing the same issues?
     
  2. Oct 12, 2014
  3. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    Hi FT.

    We were made aware of a bug affecting some iPad versions with this release. We did another release to fix the bug on Friday. Could you please try updating the app from the App Store to see if that fixes the problem?

    Many thanks
    Mark
     
    1 person likes this.
  4. Oct 12, 2014
  5. Full tilt

    Full tilt Experienced Member

    Occupation:
    Train Driver
    Location:
    Milton Keynes
    Hi Mark,
    Just downloaded the latest update from the App Store and it loads up perfectly now:thumbsup:
    Thanks.
     
    1 person likes this.
  6. Oct 13, 2014
  7. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    Thanks for letting me know and apologies for the inconvenience. A certain member of our development team has been walking with a limp since that was released. :)

    Mark
     
    1 person likes this.
  8. Oct 19, 2014
  9. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    Sorry to hijack a thread and apologies if it has been mentioned elsewhere, but...

    Was I drunk, or a couple of days ago was I able to play 3Red wholly within a website? No download, no messing around with the usual MG "I have an account" etc - I just went to 32Red.com - tapped my username and password in and was good to go within the site!

    It was ace. I was really impressed.

    The day after or so, back to normal with download or "instant" casino.

    Did this happen?
     
    1 person likes this.
  10. Oct 20, 2014
  11. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    LOL, I am guessing you went to our You must register/login in order to see the link.?
     
    1 person likes this.
  12. Oct 20, 2014
  13. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    Haha - wow! Why was I not aware of this!??

    So essentially both were right. It's there, and I was clearly drunk. Thanks!
     

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