1RED is suddenly having a … moment? meltdown? kittens?

roccodivo

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Hi everyone,

I have a question about a dispute with 1RED about 100.000 zAR about 5100 euro .

They had a licence from Curacao , now suddenly the Comoren . Anyone also used the complaint from Anjouan Gambling ? Any change of luck .

Any experience with this gamble island

TIA
 
Hi everyone,

I have a question about a dispute with 1RED about 100.000 zAR about 5100 euro .

They had a licence from Curacao , now suddenly the Comoren . Anyone also used the complaint from Anjouan Gambling ? Any change of luck .

Any experience with this gamble island

TIA
Not sure about their sub-licence history but the group "bets entertainment" were all on Anjouan register as ZOSMA LLC until they got their Curacao GCB licence granted. Now only bookofbet shows up on the Anjouan licence register

I'm not sure if they've ever displayed their Curacao insignia but it's not displayed at the moment. The certificate is still valid so I'd assume they are still licenced with the GCB, not that that will be of much more use.

From using loki casino, their front end software and probably their games too, are from softswiss (same as N1, Hollycorn, Dama). Now I don't think they'd re closely related to softswiss as those but the fact they use their stuff is good as according to maxd, softswiss like to run a tight ship.

What is the issue you are having with your withdrawal?

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Hi there ,

They had three different licenses, Curacao , Costa Rica and now this one z it’s about that they play illegal in South Africa . I looked on every page for safety .. and there score was above 8 everywhere. Untill I found out at the local authority that it’s a illegal in South Africa where I live . On that moment the VIP was still ok . I told them because of there lies I decided what I did with lalabet also , they took illegal money from me . Lalabet I won the case of 11.000 euro . So I want my deposits back .

They promise mountains . But when I started my own investigation ( I first asked Casinomeister but I refused to speak or solve . That was my point to .start my own investigation. I found tremendous lots of evidence. Now it’s the circle give and take . At Casinomeister they Hager’s sort of extra note ( that they refuse to cooperate. I have a very good idea why . So I will continue. Untill yesterday they suddenly came with this licence . Responsible gambling was also a thing . So I just was very suprised how much information I needed to sent to the Comoros gambling site. But let’s see . I contacted inspector from South Africa with a statement in paper , they have a policy case . e gaming I have statements on paper , plus Cyprus , Malta and uk and the Netherlands . All came back with illegal gambling . Not sure how that Anjouan is dealing with official claims . Well see !

Thanks for your feedback .
 
This is there licence now
 

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Hi there ,

They had three different licenses, Curacao , Costa Rica and now this one z it’s about that they play illegal in South Africa . I looked on every page for safety .. and there score was above 8 everywhere. Untill I found out at the local authority that it’s a illegal in South Africa where I live . On that moment the VIP was still ok . I told them because of there lies I decided what I did with lalabet also , they took illegal money from me . Lalabet I won the case of 11.000 euro . So I want my deposits back .

They promise mountains . But when I started my own investigation ( I first asked Casinomeister but I refused to speak or solve . That was my point to .start my own investigation. I found tremendous lots of evidence. Now it’s the circle give and take . At Casinomeister they Hager’s sort of extra note ( that they refuse to cooperate. I have a very good idea why . So I will continue. Untill yesterday they suddenly came with this licence . Responsible gambling was also a thing . So I just was very suprised how much information I needed to sent to the Comoros gambling site. But let’s see . I contacted inspector from South Africa with a statement in paper , they have a policy case . e gaming I have statements on paper , plus Cyprus , Malta and uk and the Netherlands . All came back with illegal gambling . Not sure how that Anjouan is dealing with official claims . Well see !

Thanks for your feedback .
You have the order wrong. Curacao is most recent. It probably want Curacao, Anjouan, GCB (Curacao). They've probably had Costa Rica for a while when they take illegal play (1red is available in UK for example, and as you mention south Africa apparently).

I don't remember south Africans getting in on the Casbit stuff, that seemed to be a Netherlands thing, and your location is the Netherlands, so I'm guessing you were visiting SA at the time you played at 1red or something.

They haven't been with Anjouan for months, I would know because I added them to my own list and subsequently removed them when they were taken off.

If sounds like you fairly lost money but are trying to double dip on the deposits due to the fact that they shouldn't be offering and seeking play from places like your country and the UK. Is that right?

There was a whole mess around Casbit Group and all their sites (including lalabet) because a metric ton of Netherlands players were trying to claim their lost deposits back during to KSA rulings. From what I recall people signed legal agreements with the company for the money and Casbit tried to delay it as long as possible.

They weren't allowed to offer their play in the Netherlands but they did pay out fairly so I always looked at that situation as a game of chess. The players were utilising the KSA stuff to try to double dip and receive their fairly lost deposits back whilst Casbit were utilising various loopholes to get out of paying. Player with the best moves wins.

It's been ages since I kept an eye on it but I'm guessing Casbit had a checkmate by getting players to sign legal agreements with them and then the company ceased to exist and was replaced by Luckywayz Limited along with slightly differently named duplicates of all their sites on the new licence whilst the old sites remained functional but with no licence or a random Costa rica one. Justbit became Joebit etc.
 
This is there licence now
I have already addressed this in my initial post.

They were with ZOSMA for a while between their old Curacao licences ceasing and being granted a new Curacao licence. They do not appear on the register anymore.

This licence was granted in May, their GCB licence was granted in July.

They were removed from the Anjouan register months later.

You can see the license number in the certificate and cross reference it with the register. Only website still licenced is bookofbet.
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Hi ,

First of all I don’t live anymore in the Netherlands, I’me a SA Citizen. For years ! And I don’t want to double up . I played 1 RED in South Africa . Maybe before judgement. I contacted the Egaming in Curacao and there is nothing on Loki , 1RED and an other one .
 

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Hi ,

First of all I don’t live anymore in the Netherlands, I’me a SA Citizen. For years ! And I don’t want to double up . I played 1 RED in South Africa . Maybe before judgement. I contacted the Egaming in Curacao and there is nothing on Loki , 1RED and an other one .
Apologies your location on this forum linked to a Dutch city and the stuff with lalabet was from what I saw only Dutch people.

Curacao E-Gaming licences ceased last year. They licence nobody now. There were 5 master licences in Curacao until the system became centralised starting last year.

I have attached a direct link to their active Curacao licence in my first post. I wouldn't bother contacting them though, as they won't do anything either.
 
Thanks I contacted them several times and indeed they don’t answer . I appreciate your feedback .

Well I see where this goes .
Sounds like you were one of the lucky people that got paid out under the agreements with various Casbit sites, alot of people didn't.

All I would say is in that case the KSA made some big fines, rulings and there was lots of news about the fines/rulings. They may have had some leverage also.

Without any big kerfuffle I don't see the same thing happening very easily

Generally when people play on illegal sites that are rogue or just plain scams, the advice is to chargeback and avoid illegal sites. This could apply to all sites that are taking play illegally, especially when obfuscating their payments via random vendors so the transactions aren't gambling.

When people play on illegal sites that are fair but still illegal, after they get paid out the advice is to avoid playing there as it's illegal play.

Whilst you can try and get these deposits back due to the site being illegal in your country, if you had won there you probably wouldn't be trying to get your deposits back right? That's why I see it as double dipping.

Now rest assured if I was in your shoes with the lalabet case I would have tried to claim back my deposits too as it was happening en mass, strength in numbers etc. I like money! And there was a non zero chance of getting paid so there was EV to be taken!

However as standalone player trying to do this, to a site that would have likely been fair in losses and wins, just don't be surprised if you don't manage to get anywhere. There's a reason it's outside the scope of most 3rd party complaints systems.

As nothing was done to reverse the payments immediately afterwards, I don't see you getting anything back unless a big group action happens, with your local authority behind you, similar to the Netherlands Casbit/lalabet situation.
 
Sounds like you were one of the lucky people that got paid out under the agreements with various Casbit sites, alot of people didn't.

All I would say is in that case the KSA made some big fines, rulings and there was lots of news about the fines/rulings. They may have had some leverage also.

Without any big kerfuffle I don't see the same thing happening very easily

Generally when people play on illegal sites that are rogue or just plain scams, the advice is to chargeback and avoid illegal sites. This could apply to all sites that are taking play illegally, especially when obfuscating their payments via random vendors so the transactions aren't gambling.

When people play on illegal sites that are fair but still illegal, after they get paid out the advice is to avoid playing there as it's illegal play.

Whilst you can try and get these deposits back due to the site being illegal in your country, if you had won there you probably wouldn't be trying to get your deposits back right? That's why I see it as double dipping.

Now rest assured if I was in your shoes with the lalabet case I would have tried to claim back my deposits too as it was happening en mass, strength in numbers etc. I like money! And there was a non zero chance of getting paid so there was EV to be taken!

However as standalone player trying to do this, to a site that would have likely been fair in losses and wins, just don't be surprised if you don't manage to get anywhere. There's a reason it's outside the scope of most 3rd party complaints systems.

As nothing was done to reverse the payments immediately afterwards, I don't see you getting anything back unless a big group action happens, with your local authority behind you, similar to the Netherlands Casbit/lalabet situation.
I understand what you mean .
 
Hi mulvan ,

I got this message this morning about 1 RED .
Maybe you can use it ?
 

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Hi mulvan ,

I got this message this morning about 1 RED .
Maybe you can use it ?
Hi these are screenshots of casino guru, a platform that relies on community input as well as some staff to keep their pages up to date.

This page is showing outdated information as a result, likely from when the old sub licence was ended and before the new licences were granted.

Information from the Casino Guru "source" is essentially conjecture whilst the link I provided in my initial reply is evidence of a licence directly from the horses mouth.
 
But you are exactly telling the exact thing . I looked at you’re link . And yes they are GuRU . When I disputed over here with max , the casino was not willing to cooperate because they don’t share information with third parties. That’s why we closed the complaint . I looked at the link . Put a dispute to the official page at the Comoren authority. It’s so difficult, to understand there licence thing . I’me just busy with finding the real construction. The link you gave showed no 1 RED . And you’re explaining was good . Didn’t doubt on that . But my question now ? Why should they have not the actual reason? My only reason was to help you initially. But I will follow you’re feedback as good . Thanks for responding .

Regards ,
 
Yes I contacted the Egaming from Curacao and they gave me as answer let me look for you.

I ask 1 Red and Bets limited . .
.
Dear Sir/Madam,

Thank you for reaching out via our online complaint platform.

Unfortunately, the website you have referenced is not managed by an operator under CEG Accreditation ADR. As a result, we are unable to process your request, and your message has been dismissed.

This notification has been sent only to the email address you provided. We recommend contacting the operator directly to resolve your concerns.
 
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Yes I contacted the Egaming from Curacao and they gave me as answer let me look for you.

I ask 1 Red and Bets limited . .
.
Dear Sir/Madam,


Thank you for reaching out via our online complaint platform.


Unfortunately, the website you have referenced is not managed by an operator under CEG Accreditation ADR. As a result, we are unable to process your request, and your message has been dismissed.


This notification has been sent only to the email address you provided. We recommend contacting the operator directly to resolve your concerns.
As I've previously covered, Anjouan/Comoros and Curacao E-Gaming are not longer related to 1red. The only authority you should be contacting is the Curacao Gaming Control Board. Like I said before, you won't get a anywhere with them either unfortunately.
 
Yeah that’s what my worries are . I know the island very very well ( my heritage is there ) they don’t give answers . You know I appreciate every advice.

There are a lot of things , as I know Curacao is getting more stricter . I reported this to one of my family members direct to see if I can get information like you .

I know the whole thing from the Dutch law etc …

Contacted the board about 25 times so you are right in that one :)

Have a good day .

Thanks again.
 
I’m pretty sure I saw somewhere that Curaçao GCB is taking the UKGC route regarding player complaints and is telling complainants that do go to them that they should "seek legal advice", in other words “don’t bother us with your problems”.

I’ll need to dig around to get confirmation of that.

- Maxl
 
For pretty pretty sure , like here in South Africa .

It took me 27 emails and 35 phonecalls to get in origine paper from the inspector of Government Gauteng . But I have it . With or without licence they are illegal here .

But you are right ! Unfortunately.
 

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