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$100 Free NO STRINGS ATTACHED

slotchik

slotchik

Experienced Member
PAB Experienced CM Veteran (10yr+)
Joined
Dec 18, 2003
Location
USA
I just got a dvd in the mail form Crystal palace..
In the letter it says:

Dear Michele,

Let's cut to the chase. Michele, you're a Gambler and I'm a Host, the first date's on me!

My name is Matthew Monahan and I am the Host of Crystal Palace Casino. Michele, I would love to have you playing with us at our property so I am sending you a $100 comp 'no strings attached' if you register with us this week.
Simply load the enclosed CD and input promotion code V8XXXXXXXXXXX and you will immediately be credited with $100 to play over 80+ games at our online property. You are also pre-qualified for a first deposit match bonus.

It's that simple and totally risk free!



( then it goes on to say we have thousands of satisfied customers,,yadda yadda )

then at the bottom it says:

Matthew Monahan
Crystal Gaming Group
"More Bonuses more often!"
Tel + 1800 824 3175

Notes: Promotion is valid only for the person addressed on the envelope and can only be claimed once per address.
* conditions apply. See web site for details


No strings but conditions apply! LOL
 
I just called and the idiot goes on to say....there are no strings attached..until you try to withdrawel!! LOL :what: :eek: :eek:

then...it's 60x playthrough

LOLOL
I said..you're nuts and he hung up on me~~ :D :eek:

these are the terms from the site:

CD Promotions
Bonuses obtained through the installation of the FREE CD are subject to the following terms and conditions: The bonus amount must be wagered a minimum of 60 times. Wagers placed on roulette, craps and baccarat do not count towards meeting the wagering requirement with every $1 wagered on blackjack or video poker counting as 50 cents.

The maximum withdrawal amount for CD bonuses is $1,500. Any withdrawals exceeding this amount will be deducted from the player's balance.
 
slotchik said:
I just called and the idiot goes on to say....there are no strings attached..until you try to withdrawel!! LOL :what: :eek: :eek:

then...it's 60x playthrough

LOLOL
I said..you're nuts and he hung up on me~~ :D :eek:

these are the terms from the site:

CD Promotions
Bonuses obtained through the installation of the FREE CD are subject to the following terms and conditions: The bonus amount must be wagered a minimum of 60 times. Wagers placed on roulette, craps and baccarat do not count towards meeting the wagering requirement with every $1 wagered on blackjack or video poker counting as 50 cents.

The maximum withdrawal amount for CD bonuses is $1,500. Any withdrawals exceeding this amount will be deducted from the player's balance.
Click to expand...
Jeeeeze - I bet you're glad you didn't get a bonus WITH strings attached!
What would the WR be then - 300 times??? :eek:
 
In which case there are strings attached. You can't withdraw it unless blah blah. Sounds like a good way of building up a gamblers mailing list :rolleyes:

We do however now have one part of the equation required for finding out how long a piece of string is though. Its 60x ... (?) For that alone we should be eternally grateful.
 
Expertx said:
60 times ia not too much for a 100$ bonus.
Click to expand...
Please give me your e-mail address - and I'll send you all the offers I get that are over x25.

I wouldn't touch them with a very long barge pole - so you are welcome to have them!
 
Am I missing something here? 60x WR is high for sure, but this is free money right? No deposit bonus? How can anyone complain about not getting enough for nothing? And it's far from impossible to clear, one big hit would take care of the WR
 
I also got the Crystal Palace CD in the mail the other day. I actually thought it was quite generous. Most RTG free chip bonues only allow you to cashout the chip itself, or maybe 5x the chip. Unfortunately, I busted out maybe a quarter of the way thru the WR.

Funny thing though, the NEXT day, I got yet ANOTHER free cd from Crystal Palace,....with the same letter!!,......same offer!!,.....but a DIFFERENT code to redeem. So I thought what the heck, I tried to redeem it, and it actually let me. I thought the chances of them honoring the withdrawal were pretty slim though, so I made alot of risky bets....actually got my balance a little over $400, but eventually busted.

I wonder if they would have actually honored the withdrawal had I finished the WR? True, I used the promo twice, but they did send me 2 different cd's out with 2 different codes. In their T & C's it says that EACH promo offer is available only once per person, family, household, blah blah blah. I could argue that I received 2 seperate offers with 2 seperate codes. I know its all after the fact now, but it would have been interesting to see if they would have honored my withdrawal had I cashed out on the second CD. Crystal Palace setting itself up for more "grey area" bonus headaches.

Needless to say, I look forward to checking the mail tomorrow :D
 
Well guys I also recieved the CD and agree with the few of you that said it didn't sound bad. I am all for 'free' money no matter what the wr is. I had a great time playing over the last 2 days and tonight met the wr and cashed out $1000. Got a Royal Flush and was dealt a 4oak on three hand bonus delux. Now the waiting game. Of course I never dreamed that I would actually meet the requirements but now I am wondering if I will get paid. I set it up through Neteller and they said 3-7 business days. Any hope I will see it??
 
I was just hung up on by Crystal Palace Support. I called asking the status on my withdrawal and he said it had been denied although I had met my WR and was back in my account. I asked how could that be? He said that it had been in pending too long. I asked again how could that be if they said that it took 3-7 days and it had only been 4-5 days? He said that the system automatically denies everything that has been pending too long. I asked why am I being punished that seems like your fault. He said just request it again, I asked how long will it take? He said 3-5 working days. I said then from what you just told me it will be in pending too long. He said don't worry, I said but I am I don't think I'll get paid and he hung up. Does anyone know anyone I can talk too? Some of you play there and recieve your withdrawals. Any advice?
 
Is a shame to hear that :(

My opinion, not sure that it's worth much, but I'd do the following. Email them and ask them about the status of your withdrawl, basically the same thing you did on the phone, why it's been put back in your account - just so you can get the whole pending/rewithdrawal thing they told you about in writing. Submit the withdrawal again, if the same happens the next time, or for any other reason they don't pay, try a PAB.
 
venetian said:
I was just hung up on by Crystal Palace Support. I called asking the status on my withdrawal and he said it had been denied although I had met my WR and was back in my account. I asked how could that be? He said that it had been in pending too long. I asked again how could that be if they said that it took 3-7 days and it had only been 4-5 days? He said that the system automatically denies everything that has been pending too long. I asked why am I being punished that seems like your fault. He said just request it again, I asked how long will it take? He said 3-5 working days. I said then from what you just told me it will be in pending too long. He said don't worry, I said but I am I don't think I'll get paid and he hung up. Does anyone know anyone I can talk too? Some of you play there and recieve your withdrawals. Any advice?
Click to expand...

LOL!! Sorry.... but I have to laugh. How does it go?.... If something looks and sounds too good to be true.... ( well, you know the rest!)
 
tim5ny said:
LOL!! Sorry.... but I have to laugh. How does it go?.... If something looks and sounds too good to be true.... ( well, you know the rest!)
Click to expand...

Regardless, if he meets their T&Cs in full they should pay him in full. It's not apparent that they won't yet, but he has every right to expect that they do.
 
I am of the same opinion. If you are marketing your casino for new prospective customers you have to take the good with the bad. Most will lose but some will win. If you treat the winners well you have someone that will continue to play...an eventually lose. I was one step aheah and did fire off an email to Oliver Curran CRM. This was the response

Thank you for your email.

Your withdrawal will be processed as soon as possible. There seems to be a delay in the accounts department.

Your withdrawal will be processed.

If you have any other enquiries please don't hesitate to call our support team.

Thank you

Sam
Crystal Palace Casino

Hmmmm I'll let you know how it turns out. By the way..I'm a girl not a guy :)
 
guesswest said:
Regardless, if he meets their T&Cs in full they should pay him in full. It's not apparent that they won't yet, but he has every right to expect that they do.
Click to expand...

I agree they should pay... but that scam should have been evident from the start. Nobody's gonna actually give a hundred dollars away and let you win more with it. Shouldn't be surprised at all. Just make pretend you were playing in "fun" mode.. cuz that's what it really was when you come down to it. They have no intentions of paying anyone!
 
Well, I've been paid from no deposit bonuses, I was paid on a no deposit bonus by Sci-Fi last week, who I understand have a questionable reputation, in about 12 hours. The amount in question was a whopping $50, but still, I was impressed. And they sent me another ND bonus a few days later.

I'd agree that they're likely to scrutinise a withdrawal like that pretty harshly, and will probably be pretty zealous in trying to find a reason not to pay. And I'm aware this particular casino group have a fuzzy reputation. But I'm still optimistic enough to think that they wouldn't release the promo if they had zero intention of paying these bonuses out to anyone. We'll see anyway, if they pay, and if they don't, what reason they give - hopefully Venetian will report back.
 
venetian said:
Hmmmm I'll let you know how it turns out.
Click to expand...
Using the boards as a viable means of "gauranteeing" payment is all well and good, but the fact that Cloudy Boy singles you out as the coincidentally lucky single recipient of his largesse in this promo should not cause anyone to forget the ethics, behaviour and history of this group and the individual behind it.

Remember Rated Player - all three months of it?

Remember Casino Extreme v.1, before he was outed?

Nothing's changed. The tactics have just been honed and refined over the years.
 
caruso said:
Using the boards as a viable means of "gauranteeing" payment is all well and good
Click to expand...


and sometimes using the boards just pisses them off even more. Good luck on getting your winnings.... you earned them fair and square, but a crook doesn't care about what's fair.
 
caruso said:
Using the boards as a viable means of "gauranteeing" payment is all well and good, but the fact that Cloudy Boy singles you out as the coincidentally lucky single recipient of his largesse in this promo should not cause anyone to forget the ethics, behaviour and history of this group and the individual behind it.

Remember Rated Player - all three months of it?

Remember Casino Extreme v.1, before he was outed?

Nothing's changed. The tactics have just been honed and refined over the years.
Click to expand...

That may well be, but give the casino a CHANCE to do the right thing, maybe they actually have turned over a new leaf. If you're going to give them a negative rant before they've even done anything wrong, it gives them little reason to do the right thing. As of yet, all that they've said has happened is a glitch in the accounting dep. That may or may not be true, but again, give them the opportunity to do the right thing before lambasting them. If a casino is going to come under fire whatever they do, there's little incentive for them to exercise good business practice. And I'm not sure that Venetian was exactly 'using the boards to guarantee payment' here. This thread was already here with a number of general and pretty unrelated posts before she added to it, and if she's brought the existence of this thread to their attention, she hasn't mentioned doing so.
 
Last edited:
Wait a minute. I have been around for quite some time and have never abused this forum. I simply was telling of my experience. My original thoughts on this was that if I recieved $100 free I would play and see what happend. I hit two great hands and was able to cash out. I really thought that I would get paid. I have never EVER not been paid by any casino group even Grand Banks when they were at their worst. I am still optimistic that Crystal Palace will come through. I never even thought that if I posted that I would get my money by putting them out for everyone to see. And I certainly do not want to piss them off...I simply want to get paid. I am truely insulted. Guesswest seems to be the only one that understands what I am saying here. I don't even know who these people or incidents are that you are referring to.
 
guesswest said:
That may well be, but give the casino a CHANCE to do the right thing, maybe they actually have turned over a new leaf.
Click to expand...
Since you're a newbie I'll catch you a break and not respond to this, beyond saying: don't be making uninformed statements with zero knowledge of the situation. I know a HELL of a lot more about the character behind this operation than you.

venetian said:
I have been around for quite some time and have never abused this forum.
Click to expand...
Nobody mentioned abusing it. Using any forum to ease potentially problematic cashouts is not abusive. Using is not abusing, and it happens all the time.
 
caruso said:
Since you're a newbie I'll catch you a break and not respond to this, beyond saying: don't be making uninformed statements with zero knowledge of the situation. I know a HELL of a lot more about the character behind this operation than you.
Click to expand...

Is true that I'm newish to this forum, tho have been browsing it for over a year. That said I have read the threads concerning the examples you gave, and seen this guys name pop up in numerous other places too. None of that matters though, it doesn't matter if you were talking about Lucifer himself. The point is that this casino hasn't done anything wrong. They may do something wrong, but they haven't yet. If they don't pay this player I'll be the first to criticise them. If you're already hurling negativity at this casino before they've even put a foot wrong, that's jumping the gun at best, and damaging at worst. Consumer policing is about negative and positive reinforcement, ie calling it when businesses foul up and congratulating when they do the right thing. I hope if they do pay up you'll do the latter, if not, what incentive is there for any rogue operation to clean up their act?
 
some issues

Some things in this whole thread that need clearing are.

1. Crystal Palace is in no way connected to Virtual casino. It is doloplex group "oliver curran" casinos.

2. Sci-fi is not in anyway a questionable operation. They pay fast and are amongs the good rtg casinos. However large withdrawals take time. They usually pay out only 2.5k$ a week. You will recieve withdrawals under 500$ the same day if they are requested before 12pm est.

-kavaman
 
Yeah, I would play Virtual 100 times more readily than Cloud casinos.

"The point is that this casino hasn't done anything wrong. They may do something wrong, but they haven't yet."

I vote this for Casinomeister Staggering Statement Of The Decade.

Crystal Palace Casino haven't actually done anything wrong. Yes folks, you heard it here first.

Guesswest, I truly give up with you. You know nothing about these casinos, and with your zero knowledge of the facts you blithely reason that since you know nothing, nothing can be wrong, because there is nothing. LOL.

People here know well the facts about the Crystal Palace group, so excuse me if I don't waste any more time trying to educate you.
 
With that statement, obviously, I mean in this particular case. Referring to the fact that this casino is being attacked for not paying a player when they haven't yet refused to do so. Or if they do pay, for only doing so because of this thread, when there's no reason to believe they're even aware of it. My basic point is that you wait to see what the action actually is before attacking them for that action, that'd be due process no?

I don't even know what 'since you know nothing, nothing can be wrong, because there is nothing' means, to respond, but if you're referring to the fact that I have limited knowledge, I'm hardly denying it. If I didn't, I wouldn't be here in the first place. Regardless of your view on any of this, I expressed my own opinion politely - so you could consider showing some manners and spewing a little less vitriol at me.
 
When a casino hasn't paid the last 999 people who claimed a bonus, there's no use saying "Well, let's not condemn them till we see if they pay the 1000th". Because

1) Even if they paid the 1000th, they still suck for not paying the prior 999

2) There isn't a chance in hell they're paying
 
venetian said:
Well guys I also received the CD and agree with the few of you that said it didn't sound bad. I am all for 'free' money no matter what the wr is. I had a great time playing over the last 2 days and tonight met the wr and cashed out $1000. Got a Royal Flush and was dealt a 4oak on three hand bonus delux. Now the waiting game. Of course I never dreamed that I would actually meet the requirements but now I am wondering if I will get paid. I set it up through Neteller and they said 3-7 business days. Any hope I will see it??
Click to expand...
Just catching up on this interesting thread, have you been paid yet venetian?
(or does 3-7 business days really mean 3-7 business centuries?)

Here's a first - I actually agree with caruso on this one! :D
 
bpb said:
When a casino hasn't paid the last 999 people who claimed a bonus, there's no use saying "Well, let's not condemn them till we see if they pay the 1000th". Because

1) Even if they paid the 1000th, they still suck for not paying the prior 999

2) There isn't a chance in hell they're paying
Click to expand...
LOL. How some people don't get that simple fact, eh?

W.C. goes back fully five years deceiving players and not paying. Rated Player, Extreme Version One, Crystal Palace & Co.

But if he pays ONE player, let's forget all that. We must, after all, do our "due diligence".

And anyway, maybe he's turned over a new leaf?

So shouldn't we give him the benefit of the doubt?

Let's catch the fella a break, maybe he was molested as a child and just can't help himself.

LMFAO. Comedy Central.
 
Time for some "due process" for Guesswest. The most recent complaint:

https://www.casinomeister.com/forums/threads/what-happens-to.9599/

The player was flat lied to by the casino. He could open a new account and get the new player bonus. He comes to cash out a win: "Sorry, no winnings for you chum, you broke the rules by opening a new account and claiming the bonus. What's that? We said you could?? Sorry, can't see any record of that - can you prove it?"

Hey, but let's go easy on this lad. Maybe he's reforming. Let's not condemn too soon. I mean, five years - it's not so long. Only fully HALF the existence of the entire online casino industry.

More "due process" required, eh?
 
I'm aware of the history of this group, I've spent quite a bit of time reading through the archives here and seen numerous examples of CP and his other gigs doing dodgy things. I'm likewise aware of the thread caruso points to, though it's by no means the most forceful example of that kind of behaviour. I certainly wasn't excusing any of that.

What I was trying to say, is that they haven't yet refused to pay this player. If they do refuse, without a good reason, then I'll be the first to criticise them. But regardless of what's happened before, give them the chance to do the right thing. And yes, it doesn't matter what's gone before, same reason you don't throw someone in jail for a crime just on the grounds that they've committed a similar crime multiple times before. That's what I mean by due process. Condemning them before they've even defaulted on this payment is giving them little incentive to do the right thing. That should be reserved for after the fact. Pre-judging the action before the action takes place makes them damned if they do and damned if they don't. Why would they even bother paying anyone if doing so isn't going to make their reputation any more positive than if they defaulted? If we don't give questionable operations the opportunity to improve, then how can we complain when they don't?

I'm also suspicious that they won't pay up based on their track record, but I'll certainly entertain the possibility that I could be wrong, until proven otherwise. Which is to say I don't take for granted that they won't, and am not going to berate them for not doing until they actually take the choice. We'll see what happens anyway, am sure Venetian will let us know.
 
caruso said:
...Let's catch the fella a break, maybe he was molested as a child and just can't help himself.
Click to expand...
Any more comments like this Caruso, and you're going to find yourself taking a bit of a break from this forum. You have been warned numerous times in the past of pushing your limits - this is it. Also, you need to address other members - new or old - with respect. I'm seeing some of this lacking here.

I know Crystal Palace get's you all riled up - you need to mellow out a bit.
 
venetian said:
Thank you CM for your support. I found caruso to be very rude indeed. Here is (I hope) the end of this discussion. I checked my Neteller and there it was. I have been paid.
Click to expand...

Have been out of town and just caught up with the outcome of this thread. Very pleased you did get paid, congrats on a nice win :thumbsup: :thumbsup:
 
Thanks, and thanks for your support during this thread. I didn't know it would turn ugly. I had written off getting paid with all the negative comments and was pleasantly surprised....thrilled really, that I had two days of fun on their money and got lots of cash to throw at 32Red (my favorite place to play) I must admit though I do love the multiline VP on RTG software. I wish MG would allow triple play instead of four line and their game selection is very much like you would find in Vegas. Looked at Bodog but their payouts on VP are poor. So I'll stick with MG for now. Thanks again.
 

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