[pab-in-progress]Won there 1214 USD, played according to the terms.
War was an allowed game, they probably didn't like the fact I won and the way I decided to play, rogue behaviour, this is their reason not to pay:
Dear D,
Thank you for choosing Zipang Casino
We regret to let you know that we were not able to process your withdrawal request because as we've checked your account, your account has been verified as bonus seeker by our casino group levels.
This decision has been made by the department in charge and the criteria are not open to the public.
Thus, we may not be able to assist you for further inquiry regarding this matter.
We offer bonuses as an act of service for the clients, but there are strict guidelines to be followed which may lead to decisions like this as a necessary action.
Therefore, you can refund your full deposit but you may not be able to withdraw all your winnings.
We would like to request you to withdraw your full deposit amount, which is $100, and after your withdrawal has been approve, were going to freeze your account permanently.[/pab-in-progress]
War was an allowed game, they probably didn't like the fact I won and the way I decided to play, rogue behaviour, this is their reason not to pay:
Dear D,
Thank you for choosing Zipang Casino
We regret to let you know that we were not able to process your withdrawal request because as we've checked your account, your account has been verified as bonus seeker by our casino group levels.
This decision has been made by the department in charge and the criteria are not open to the public.
Thus, we may not be able to assist you for further inquiry regarding this matter.
We offer bonuses as an act of service for the clients, but there are strict guidelines to be followed which may lead to decisions like this as a necessary action.
Therefore, you can refund your full deposit but you may not be able to withdraw all your winnings.
We would like to request you to withdraw your full deposit amount, which is $100, and after your withdrawal has been approve, were going to freeze your account permanently.[/pab-in-progress]
Last edited by a moderator: