Wow...Jackpot Factory Group...18 days, still no withdrawal, no response....

[Zodiac]

JackpotFactory and AllSlots

Hi at all,

i have the same Problem that i get no response from Support All Slots, Support Wild Jack, Support and Banking First Web and Support Jackpot Factory.

is there no longer a representative here at CM ?

my actually problem is, that All Slots have not the payment option Click2Pay,
although i can deposit with this method.

the Policy says, that they paid back to the same preferred method that deposited, but there is no this option.

i have also a Neteller Account, but i think if i use this option, they return the money into the Account.

What's the matter with this group ?

Zodiac

 

[Jackpot Factory]

Hi Zodiac,

This is David Brickman, JF Spokesperson.

Please note that I am available and would be more than happy to assist you if you send me a private message with your account details.

All the best,

David

 

[vinylweatherman]

David

I think the forum would appreciate news of why these few players are experiencing these 18 day+ withdrawal holdups in a system that normally processes withdrawals within 48-72 hours, and often faster.

I had these problems, and it was down to lack of communication between departments coupled with the fact that NOONE ever checked the system for "stuck" transactions for the whole fortnight I had a similar issue.

While a PM to you (David) will get the issues resolved, it should not even be necessary to have to go this far in the first place. Emails to support need to be answered promptly, and support then need to continue to pursue the issue with the financial department until the player has either been paid, or told what they need to provide in order to complete the process.

I too have found my E-mails completely ignored when requesting flushes on withdrawals over the last three weeks or so. I have not even bothered this last week with sending such E-mails.

These problems should have been sorted out last summer when they were identified, and brought to the attention of Jackpot Factory management.

If a player sends an E-mail, has it ignored, can see the E-mail as having been sent at his end, and never receives a bounce notification; having support then say the E-mail was never sent is an insult to their intelligence - and I consider my intelligence insulted!

 

[johnn74]

im having a problem with wildjack

hey im having a problem with wild jack, they close my account stating i was linked to other accounts that were in the negative.. at the same time i was waiting for my withdraw of 5230 dollars that i won from a 50 deposit with no bonus.. they said my withdraw was processed and my withdraw to a ajd. account which i have no idea what that is and that my withdraw is paid and my balance is 0.. then a cs on the phone said that my deposits will be credited back but not my winnings... im like whattt.. if i would have lost the 50 deposit would my account still be locked and my deposits be recredited or would my account still be open and ready for more deposits? cus im very frustrated..

 

[vinylweatherman]

Fraud?

hey im having a problem with wild jack, they close my account stating i was linked to other accounts that were in the negative.. at the same time i was waiting for my withdraw of 5230 dollars that i won from a 50 deposit with no bonus.. they said my withdraw was processed and my withdraw to a ajd. account which i have no idea what that is and that my withdraw is paid and my balance is 0.. then a cs on the phone said that my deposits will be credited back but not my winnings... im like whattt.. if i would have lost the 50 deposit would my account still be locked and my deposits be recredited or would my account still be open and ready for more deposits? cus im very frustrated..

Looks like yet another fraud investigation. WHY players who take no bonuses still get tangled up in these is beyond me. The main fraud is players attempting to circumvent the one signup bonus per casino per player rule by inventive registration of multiple accounts. With no bonus at issue, this looks like the problem recently with Vegas Affiliates, where an inventive "scam but not a scam" was being perpetrated by the use of "illegitimate play". It is possible that said scamsters have turned their attentions to the Jackpot Factory after being run out of town by Vegas Affiliates.
The only fraud I can think of that does not involve bonuses is depositing money that turns out not to belong to the player and attempting to withdraw to another method before the casino discovers the initial deposit is not funded. This can be done with some credit cards, but it is rare to get away with it (as in getting paid before the casino find the deposit funds are invalid).
If scams appear to originate from a certain area, or through a certain affiliate, it seems the responce now is to shoot first and ask questions later. Innocent players tend to get sacrificed in order to minimise the number of guilty ones that get away with it.
Winning 5000+ from 50 deposited is damn good, and will always get the attention of the audit department for a new player as withdrawals of this size usually lead to requests for documents whatever the deposit/withdrawal method.

PS. How DID you turn $50 into $5000+, I might give it a try as I have a 100 bonus in my VIP Lounge account from Tailgate Party

 

[Mousey]

I deposited $25 (bonus free) at All Jackpots on 1/5 and made a withdrawal. It's still not in NETeller (1/9).

I deposited at Villento 1/7, busted out, claimed my weekly bonus, and managed a few hits, made a withdrawal and got my money today (1/9).

What's wrong with this picture? And no, I'm not part of a fraud ring. Worst thing I'm guilty of is being a mouse.

Another thing... Am I the only player that NEVER receives any emails from this casino group? I use Hotmail. Is Hotmail blocking all JPF mail?

 

[vinylweatherman]

Someone else's turn at last.

I deposited $25 (bonus free) at All Jackpots on 1/5 and made a withdrawal. It's still not in NETeller (1/9).

I deposited at Villento 1/7, busted out, claimed my weekly bonus, and managed a few hits, made a withdrawal and got my money today (1/9).

What's wrong with this picture? And no, I'm not part of a fraud ring. Worst thing I'm guilty of is being a mouse.

Another thing... Am I the only player that NEVER receives any emails from this casino group? I use Hotmail. Is Hotmail blocking all JPF mail?

I am just glad it is someone else's turn to have withdrawals held up for days and days. It is now my turn to have E-mails ignored, but withdrawals get paid on time. My withdrawal from VIP Lounge on Sunday turned up early today, around 48 hours with no flush (no point, E-mails all ignored at present).

There has been no notice about any technical problems on the website, and I have received promotional mailers. JPF mailers ARE in HTML though, perhaps hotmail does not like this, and treats them as spam or possible threats.

 

[johnn74]

wild jack withdraw problem

well i deposited with payspark.. the games i played was bars and stripes, cashville, all aces, and combination of blackjack and basically everything... they have all my documents.. there cant be no fraud cus the money was taken from my bank to payspark to casino.. besides its not fraud cus if it was why are they crediting my deposit back???? i want my deposits and my winnings ..

 

[johnn74]

wild jack withdraw problem

by the way, i depowsited with payspark and withdrew to the same payspark.. maybe im not reading what you wrote correctly but i feel as your labeling me as a fraud player.. i hope you will look ijnto this for me, sir..

 

[johnn74]

wild jack withdraw problem

ok i just read it again for the 4 time and i understand what you wrote.. i apologize for my last post.. im sorry

 

[vinylweatherman]

Rep

ok i just read it again for the 4 time and i understand what you wrote.. i apologize for my last post.. im sorry

This looks very similar to the Vegas Affiliates issue. Payspark is approved (no, PUSHED, nay RAMMED DOWN YER B****Y THROAT), by this group and BelleRock. Both groups seem to have, at some time, used my details with them to create Payspark accounts in my name but requiring activation. Surely they can't be implying that a deposit with no bonus from Payspark is deserving of withheld winnings.
If you turn out to have another account at the casino, taking no bonus has given you no advantage, however it is just as likely that their CS has screwed up again and got your details mixed up with another player who has done something untoward in the past. This can happen simply by coincidence of similar details (such as one of the very common last names like "Smith" or "Jones" here in the UK). You may have made a mistake in information, such as sending in documents with old addresses, or different formats on your name. Your Payspark details may not match the casino registration details, and this could also raise a flag.

Hopefully, the Rep should be able to find out what has happened and get you paid, or confirm (by not paying) that you have been labeled as having done something seriously against the terms that warrants confiscation despite having taken no bonus.

 

[GemG7]

Another thing... Am I the only player that NEVER receives any emails from this casino group? I use Hotmail. Is Hotmail blocking all JPF mail?

I only receive an occasional email from them.

I cashed out a couple weeks ago, no bonus with my deposit. I called and had them flush the withdrawal and the money was in my neteller account the next day. I've played a couple times since then but I can't seem to hit anything.

 

[Mousey]

Thanks. I still haven't received my withdrawal. I'm going to try to phone their CS before I leave for work. (I'd rather get poked in the eye by a stick.) Which I'm sure they'll say accounting or finance or whatever isn't in and they'll forward the message. And then I'll have to contact the rep here at CM. And then I'll get my money.

I don't remember ever having a problem with them before. 3 days tops. I don't like having to track down my money.

I've asked thei CS about emails and all they could tell me was add their email addys to my 'safe' filters. Well, that doesn't really help as I don't receive any of the their emails -- not in my Inbox, not in my Bulk/Junk folder -- nothing. So I don't know if Hotmail has them blocked or JPF have removed me from their email promo list. I've asked them twice and that's enough.

P.S.:

Talked with support. My 1/5 withdrawal shows up as being withdrawn on 1/7 casino time. LOL Weekends don't ya know. Those 2 days don't exist. I hate w/d on Friday night! I should have my money today or tomorrow. Sheesh...

 

[Pepmintpatty]

When I used my Hotmail address JPF along with everything else, came really late or not at all. Since changing my email address to Yahoo, I receive my mail quick. I don't like weekend withdraws either. I use PaySpark & when JPF releases my funds on a Friday, I know not to look for them until Monday.

 

[GemG7]

I cashed out yesterday morning. I called and had the withdrawal flushed and the money is already in my Neteller account. :notworthy

 

[henryVIII]

I'll throw in my .02 cents since I'm feeling antagonistic ...

I've played almost 200 casinos and only come to Bryan with one problem.

That problem was resolved before he could even look into it ... not to mention it was over two years ago.

Oh, so Mcgyver says ...

... if you have a problem with a casino, and God forbid not more than one, then its presumably your fault. Otherwise the above post is pointless.


Welcome to the Players Advocate Forum btw.

Have you met the "elite posters" yet?

 

[Pinababy69]

Oh, so Mcgyver says ...

... if you have a problem with a casino, and God forbid not more than one, then its presumably your fault. Otherwise the above post is pointless.


Welcome to the Players Advocate Forum btw.

Have you met the "elite posters" yet?

You sure you're not Caruso in drag? You haven't posted in weeks, then tonight you go and dredge up this thread, and quote a post that Macgyver made on December 21st, almost three weeks ago. You wouldn't be trying to be deliberately antagonistic would you?

You know what Henry? Go get fucked. Bryan, I'll take the 7 day suspension, it was worth it.

 

[henryVIII]

You sure you're not Caruso in drag? You haven't posted in weeks, then tonight you go and dredge up this thread, and quote a post that Macgyver made on December 21st, almost three weeks ago. You wouldn't be trying to be deliberately antagonistic would you?

You know what Henry? Go get fucked. Bryan, I'll take the 7 day suspension, it was worth it.

Errr ... it was the most recent thread in this section when i posted. 14th january was the previous post .. go check and you will see.

Oh, yes, wait ... you dont like to check things out first before abusing.

You only make yourself seem a deeply frustrated and angry person when you use abusive language to someone for ... err .. posting in a forum ... in the complaints section ... because YOU got your facts all wrong.

Now, go and check to see where you got it all wrong. Its not hard honestly.
(Hint : Look at the post before mine and then look for the date at the top)

I hope this helps you out.

 

[Pinababy69]

I know you're trying your absolute best to goad me into getting myself banned/suspended Henry. I may have been wrong on the thread positioning, but I'm not wrong on the fact that you quoted a post that was a month old. Out of all the posts in that thread...that was your choice. And your reply? Well, the standard HenryVIII sarcasm, smartass remarks and put-down of this site and its members that we've come to recognize as your trademark.

In case you haven't noticed, there's a whole mess of shit going on right now that's alot more important than playing silly word games with you. I may get emotional once in a while, but at least I try to help people when I can...honest people who have valid questions. When's the last time you made a post on this board that actually contributed something of value to anyone?

AND...this board is the affiliate zone remember? We're all affiliates, or we all work for the casinos. You have my suggestion, it's still valid. You'd be much more comfortable on a forum that condemns all casinos across the board, and classifies them all as evil. A forum that allows bashing of them without any evidence of wrongdoing. And a forum that automatically takes the view that there is no such thing as an evil player with a hidden agenda or motive. Sayonara Henry...I've answered you for the last time. Go play with Caruso or someone who "understands" you, and sympathizes with your take on things.

 

[henryVIII]

1. I know you're trying your absolute best to goad me into getting myself banned/suspended Henry.

2. I may have been wrong on the thread positioning, but I'm not wrong on the fact that you quoted a post that was a month old.

3. When's the last time you made a post on this board that actually contributed something of value to anyone?

4. We're all affiliates, or we all work for the casinos. .

1. You werent even mentioned in the original post that you took so personally.

2. The thread was the most current thread on the section. Hadnt read it before ... so all comments were fresh to me. I dont hang round here 24/7 you know.

So, Pinababy can you inform us of your rule as to when a post can be referred to, Can someone refer to a post over, say, 4 days old ... or would that goad you?

3. My powers of helping people are limited ... unlike you, I am just a player. Its Bryan who can help. All I can do, as a player, is warn other players of wrongdoing which i do often. And i do so genuinely with no financial incentive to "understand" casinos and yet slam players for genuine concerns because they are "ignorant" or a "moron" etc ... I am only a player.

I dont even slam affiliates ... I use them and there are good ones, the business needs them to work better ... just I do not appreciate the hypocrosy when they pretend they are not and are just a regular player.

Do you know anyone who does that pinababy?

One who happens to not treat casinos as a business players use but as some social service they are providing the internet community. There is no friendly neighbourhood casino ... just as there isnt any player who doesnt play to win money. Its all about easy money .. both ways.

To allude it isnt is dishonest in my opinion.

4. You are an affiliate. Are you now saying you arent? You often refer to not being in the third person and then once in a while it slips out you are. Which is the real story?

Your reply is a common one for you :

1. Becry and wail that someone is being rude
2. Then swear at them and personally insult them but ignoring the 'meat' of the post
3. When OP refers to the facts, pinababy ignores and continues the personal issues she has
4. Pinababy leaves
5. Continue in new thread

You are rude, often inarticulate, swearing and abusing posters and always want to get personal with those who do not disagree with yourself or your 'group'.

That isnt getting too emotional ... that is unacceptable in a public forum which should be welcoming posters not vetting them to your whims.

Sort your issues out. To call it getting it too emotional is deluding yourself.

 

[Pinababy69]

I dont even slam affiliates ... I use them and there are good ones, the business needs them to work better ... just I do not appreciate the hypocrosy when they pretend they are not and are just a regular player.

Do you know anyone who does that pinababy?

4. You are an affiliate. Are you now saying you arent? You often refer to not being in the third person and then once in a while it slips out you are. Which is the real story?

I have not collected an affiliate payment in months and months. I no longer have an active website of my own (in at least two years), nor have I used any of my affiliate links on anyone else's site in a year or so. So no, I am not an affiliate. Even when I was in that end of the business, I had three casino groups that I promoted....Vegas Partner, Roxy Palace and the Palace Group. I ran a brief promo for 32Red, again, almost a year ago.

Those affiliate accounts I had back then (four) have been inactive for quite a while, and I don't foresee them becoming active, or me receiving any financial gain from them, anytime soon. Just because I choose to take the viewpoint that casinos aren't the enemy, that hardly means I'm on the payroll.

As to the rest of your post, it doesn't even dignify a response...honestly, you just don't have a clue, you really don't.

 

[henryVIII]

I have not collected an affiliate payment in months and months. I no longer have an active website of my own (in at least two years), nor have I used any of my affiliate links on anyone else's site in a year or so. So no, I am not an affiliate. Even when I was in that end of the business, I had three casino groups that I promoted....Vegas Partner, Roxy Palace and the Palace Group. I ran a brief promo for 32Red, again, almost a year ago.

Those affiliate accounts I had back then (four) have been inactive for quite a while, and I don't foresee them becoming active, or me receiving any financial gain from them, anytime soon. Just because I choose to take the viewpoint that casinos aren't the enemy, that hardly means I'm on the payroll.

As to the rest of your post, it doesn't even dignify a response...honestly, you just don't have a clue, you really don't.

OH, OK, you are not affilliate but you have affiliate links ... or you're not an affiliate because you are not a successful one ... I dont know ... if you have affiliate links earning potential income ..Id say that was an affiliate myself.

Thats if you really are unprofitable one .. I have no idea ..

As to ignoring the rest of my post ...

... heres pinababy in walmart two days before christmas. it is packed and walmart have closed all the tills except one ... pinababy has been waiting two hours in the queue ..

Person in front of her in the queue : Crikey, youd think theyd have more than one till open at Christmas

Pinababy : What the fuck is your problem? Do you not know how much it costs walmart in staff costs? People like you do not understand the retail business. Go fuck yourself. Moron.

Person in front : What a weird customer. Any normal customer would not think like that.

Pinababy : Oh, OK, you are trying to provoke a fight so i get kicked out arent you. What a moron you are. Go fuck yourself and stop provoking people. I vote you as the worst customer of 2006.

NOTE : the references are to her sterling player advocacy in the since locked 32red thread before christmas :

https://www.casinomeister.com/forums/threads/32-red-very-disappointed.15736/

In which she also spews venom at the insinuation she might be an affiliate.

Because quite clearly she is definately absolutely in no way any such thing.

Just a regular girl who is "too emotional".

lol

 

[Pinababy69]

See Henry, you really do have a sense of humour. Just took a fun loving girl like myself to bring it out.

 

[henryVIII]

Also, I am a casino hater?????

What you mean is I have offered support to those with genuine grevances ... such as this fine example of your player advocacy where you were incredulous at a player complaining about being provenly the recipient of an unfair card game :

https://www.casinomeister.com/forum...-is-cheating.12185/?highlight=english+harbour

Link one thread, any thread, in which I have had personally a complaint against a casino.

Bet you cant find one.

There again I dont play at the dodgy ones you link to.

Strictly IBAS UK ones for me.

 

[henryVIII]

See Henry, you really do have a sense of humour. Just took a fun loving girl like myself to bring it out.

No, again its a definition thing ...

... but how many "fun loving girls" do normal people know who tell strangers they are a moron, go fuck themselves, etc ...

... fun loving? no

sorry ... you are just bonkers

heres the links again

https://www.casinomeister.com/forum...-is-cheating.12185/?highlight=english+harbour

https://www.casinomeister.com/forums/threads/32-red-very-disappointed.15736/

I will let you sopeak for youself in thos threads

Now, link me to a casino hating thread if you can ... bet you cant .. simply because you make statements which are plainly not true.

Repeatedly.