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Would not recommend Royal Plaza Casino

Discussion in 'Online Casino and Poker Complaints - old section' started by hypergirl, Mar 6, 2006.

    Mar 6, 2006
  1. hypergirl

    hypergirl Dormant account

    Occupation:
    funeral director
    Location:
    VA
    I made a first deposit at this casino today and it is old software with
    just some of the microgaming slots. I mean it is old and ugly. I
    went to collect the 100% bonus that they offer on their web site but did
    not get it. I called, they said promo over six months ago
    although the 100% bonus is still clearly on the site. Don't waste your
    money and your time on this casino. Should not be an accredited casino
    list in my humble opinion!
     
  2. Mar 6, 2006
  3. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    I had a look at You must register/login in order to see the link., and I could see nothing about any bonus, and no link to any promotions page.
     
  4. Mar 7, 2006
  5. hypergirl

    hypergirl Dormant account

    Occupation:
    funeral director
    Location:
    VA
    Re: Lawnet

    Click on news a couple of times, that's where they have their promo's,
    it does say 100% first deposit bonus.
     
  6. Mar 7, 2006
  7. Sodax77

    Sodax77 Dormant account

    Occupation:
    Human Being
    Location:
    EU|FI
    100% Match:
    You must register/login in order to see the link.

    T&C:
    You must register/login in order to see the link.

    No mention, that it is not valid
    No, "timestamp", no expiration day, etc
    You agreed their terms, when you made your deposit

    How to claim:
    You must register/login in order to see the link.
    You must register/login in order to see the link.
    Code:
    1. Make a Deposit at the Casino. 
    2. Visit our promotion claim page
    3. Enter your Real Account Number and the following promotion number : 
    RPC100R 
    Here is my eCOGRA-suggestion:
    http://www.casinomeister.com/forums/91962-post4.html
    http://www.casinomeister.com/forums/92023-post10.html

    edited: correct links
     
    Last edited: Mar 7, 2006
  8. Mar 7, 2006
  9. hypergirl

    hypergirl Dormant account

    Occupation:
    funeral director
    Location:
    VA
    Ok, I called them again today, he ask where I downloaded from,
    I told him Casinomeister, he says they are not responsible if
    I download somewhere othere than their website!! Also, says
    that the 100% match is not on the website which it clearly is.
    I told him I had others to go to the site also just to make sure
    I'm not seeing things. This casino is not honest I certainly
    would not trust them to pay after this little deal.
     
  10. Mar 8, 2006
  11. Sodax77

    Sodax77 Dormant account

    Occupation:
    Human Being
    Location:
    EU|FI
    1 person likes this.
  12. Mar 8, 2006
  13. VegasVIP Lounge

    VegasVIP Lounge Dormant Account

    Occupation:
    Support Representative
    Location:
    UK
    Vegas VIP Lounge Rep Comment

    Hello guys

    Just to let you know, I am currently looking into this issue. Once I have ascertained the facts of the case I will provide Hypergirl with a full explanation as to what has happened.

    yours sincerely

    Vegas VIP Lounge Representative
     
  14. Mar 8, 2006
  15. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    :what: You can't "download" from my site. You can visit their site from mine, but there is no download process at all. They are listed on the Accredited Casino section - and that's it. They belong to a very upstanding group. I'm really surprised you are running into any problems with them.


    Thanks!
     
  16. Mar 8, 2006
  17. hypergirl

    hypergirl Dormant account

    Occupation:
    funeral director
    Location:
    VA
    Would Not Recommend Royal Plaza

    Casinomeister, I should have said link instead of download. The guy started
    to say something about not being responsibility but kind of quit in mid sentence
    like he knew that sounded kind of dumb. I am surprised I had trouble also because I have never had a problem with any casino on the reputable casino list. Have you gone to the website, it does clearly say 100% match but the
    guy yesterday said it was no where on the site. Well, most lessons in life
    are learned the hard way! I appreciate the feed back from you guys. Next
    time I'll call before I deposit.
     
  18. Mar 9, 2006
  19. hypergirl

    hypergirl Dormant account

    Occupation:
    funeral director
    Location:
    VA
    Would Not recommend Royal Plaza

    I did PM the casino as Sodax suggested and they did reply that they
    would "look in to it" but still nothing. Here is their promo from the site.





    100% MATCH UP BONUS

    NB: Only UK & Ireland residents can obtain the promotions in GB Pounds

    Once you have opened your Real Player Account, make your first deposit and we will give you the 100% of your deposit up to $// 70 (buy 100 get 70 free).
    Claim your bonus in 3 easy steps:

    1. Make a Deposit at the Casino.
    2. Visit our promotion claim page
    3. Enter your Real Account Number and the following promotion number : RPC100R

    The FREE 100% MATCH BONUS will then instantly be credited to your Casino account.

    PLEASE NOTE : you only have 72 hours to claim your bonus.

    This offer can be used in conjunction with our other offers, giving you a total of $// 90 FREE!!!

    So what are you waiting for?
    Download our FREE software now, and get up to $// 90.


    For details concerning this and other promotions, see our Terms and Conditions
     
  20. Mar 10, 2006
  21. VegasVIP Lounge

    VegasVIP Lounge Dormant Account

    Occupation:
    Support Representative
    Location:
    UK
    Hypergirl Complaint Resolved- The Match Bonus Has Been Honoured

    Dear All, and especially Hypergirl

    Firstly I would like to apologise the members of this forum for taking so long to post this reply

    Fortunately I have some good news Hypergirl. After contacting the Royal Plaza Casino Manager, I have been informed that she has been awarded the match bonus she originally attempted to claim.

    Once I have recieved a brief from the relevant persons at the Royal Plaza Casino, I will follow up this email with an additional post on the forum explaining the circumstances relating to hypergirl's case (this will probably posted on monday)

    Thanks and Kind Reards To One and All
     

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