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Worst Christmas calendars ever?

crap promos

This is my rule this festive season any casino that i spend more than $100 a week at give me a crap gift xmas and new years or no gift and just bad promos wont be getting there deposits the following year they will be put on my naughty list.
 
Definitely 32Red. On this crap day of Christmas unwrap your 10% bonus.
I guess being a low roller for 6 years garners nothing.
My only birthday gift was from slotsmillion, $5. oh and a bottom pair of jammies with slot machines on them
 
They've probably blown the promotions budget on the shareholders Christmas party
Shareholders take priority over customers these days.

Cheeky as I am, I went on live chat yesterday and asked why their Xmas bonuses have been so mean, explained I had never seen them this bad during a normal week was told they have other promos running alongside the bonus and they will pass my comments onto marketing team.

They did apoligise but really no need it should be me apologising to them for not depositing my money
 
Dunder's at it again

d1.webp



Wait for it, Drum Roll




d2.webp

I will leave that present :confused: CLOSED
 
I doubt that you can beat Cassinoeuro's promo for today. Started off good. Upon sign in they gave me 30 free spins in secret of Christmas. As I have lost a load there I thought "Fair do's".
In my in box I found todays "calendar offer"

"A final surprise awaits
Get your final Christmas gift when you play for just €15 in Taco Brothers Save Christmas. Don’t miss out on the last of our festive calendar offers. Merry Christmas!"

Then I look in their calendar itself and I find this

Todays Offer
Christmas is here! Unlock your final gift when you play for just £15 or more in Secrets of Christmas. You could unwrap anything from free spins to bonus money. So hurry on over and find out what goodies await you.

Merry Christmas from all of us at CasinoEuro, enjoy the festivities!

So I took those free spins that any bonus chaser could access then I deposited and quickly lost what little win I got from them.

I then deposited and played £15 in Secrets of Christmas. No Free bonus. CS tells me that those 30 free spins was the surprise gift for spinning £15.

When I pointed out that those 30 spins where there pre deposit I was met with a confused CS agent,who then began accusing me of having issues.

I ask about the inbox offer of playing £15 in Taco Bro's and getting a surprise and I was told that was unavailable!

So,in short their Christmas eve Calendar offer plus their inbox offer is a totally empty one and surely breaks a number of advertising and UKGC rules


6 hours after pointing this out they still have no response for me and those two adverts are still on site. Plus I am down in real terms by playing £15 on a game I would not of otherwise have played.
 
I have just had an email back from casinoeuro. They refuse to take down their calendar advert for Secrets of Christmas today or to send out a retraction on the Taco bro's offer for today. Both are deposit offers that are none existent once achieving play through. It is a disgrace.

Customer Service 24/12/2016 05.14 PM
Hi Colin,

Thank you for your earlier contact.

Our relevant team have now investigated the case about the free spins for you. You did indeed get your 30 free spins before you deposited and I am sorry if this made you think that it was some other free spins that was not related to the ones for the promotion. You were not the only one who experienced this so we have sent the feedback to our relevant team and if there will be any compensation for this we will get back to you by e-mail with further information. I can't promise anything but if so, we will get back to you.

I wish you a continued great evening and Merry Christmas, Colin.

Best regards,
Alexander
CasinoEuro Customer Service.
 
Nice !

btw: 24th calender window from Lapalingo: 25 Euro :notworthy

Yes, they have the best Advent Calendar from all casinos this year! Everyday free spins (I'm getting 28 FS), cashbacks + deposit bonuses. And on 24th I got 75 Eur no deposit bonus. Plus they extended Advent Calendar Promotion until January the 6th. :thumbsup:
 
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I have just had an email back from casinoeuro. They refuse to take down their calendar advert for Secrets of Christmas today or to send out a retraction on the Taco bro's offer for today. Both are deposit offers that are none existent once achieving play through. It is a disgrace.

Customer Service 24/12/2016 05.14 PM
Hi Colin,

Thank you for your earlier contact.

Our relevant team have now investigated the case about the free spins for you. You did indeed get your 30 free spins before you deposited and I am sorry if this made you think that it was some other free spins that was not related to the ones for the promotion. You were not the only one who experienced this so we have sent the feedback to our relevant team and if there will be any compensation for this we will get back to you by e-mail with further information. I can't promise anything but if so, we will get back to you.

I wish you a continued great evening and Merry Christmas, Colin.

Best regards,
Alexander
CasinoEuro Customer Service.

Credit where credit is due. Alex has took the time out today to message me about the errors. His CS guy had escalated the issues as soon as I had pointed them out and they where dealt with promptly. I respect the fact that it was human error,which I fully understand and he apologized for his CS attempting to act on the casino's behalf with limited grasp of my complaint.
Fair play to them,and thanks for taking the time out Alex :thumbsup:
 
I actually thought the Guts calendar was going to be decent but it wasn't, didn't understand the 'boost' thing tbh, I thought part of the progress bar would fill up after depositing/using the claim code prior to playing any game but it never moved at all - it stayed at the same point it had been at the end of my previous session - every deposit this happened.
 
I do prefer the good old straight-up Christmas bonus.
The festive period is so busy and I don't really have time to perfect my approach towards 5+ calendars, each with it's own set of overcomplicated instructions and requirements.

As for the straight-up bonuses, it seems they've gone out of style :D
Only several teasers which turn out to be deposit bonuses.


Freddy
 
Some Clanders are trul crapstars. wanting deposits to get say 50 free spins in starburst, andh ey i have to wager them x45 later on to... whats the point?

I rather have 20 freespins in starburst, winning 2 euro and then wager and withdraw.
 
I do prefer the good old straight-up Christmas bonus.
The festive period is so busy and I don't really have time to perfect my approach towards 5+ calendars, each with it's own set of overcomplicated instructions and requirements.

As for the straight-up bonuses, it seems they've gone out of style :D
Only several teasers which turn out to be deposit bonuses.


Freddy

I get you. My eyes glaze over while reading through the complexities of some of the calendar offers this year and instead I trusted my instincts and avoided them.
Some gave the impression that a deposit every day was required. I prefer my depositing freedom
 
I actually thought the Guts calendar was going to be decent but it wasn't, didn't understand the 'boost' thing tbh, I thought part of the progress bar would fill up after depositing/using the claim code prior to playing any game but it never moved at all - it stayed at the same point it had been at the end of my previous session - every deposit this happened.

It was the same for me, until I sent an email to Yits and asked if it wasn't working. It didn't move for me either. He never replied but the next deposit it started to work and I managed to finish one at least. So 8-10 deposits and just one cleared:o
I'm happy there was a few spins extra with deposits or I wouldn't have been getting anything at all otherwise.

From the places I have played this months it's only Dunder that have been ok. Noone else have been special.
 
It was the same for me, until I sent an email to Yits and asked if it wasn't working. It didn't move for me either. Next deposit it started to work and I managed to finish one at least. So 8-10 deposits and just one cleared:o
I'm happy there was a few spins extra with deposits or I wouldn't have been getting anything at all otherwise.

From the places I have played this months it's only Dunder that have been ok. Noone else have been special.

Might do the same and send an email, sure it didn't move once after any deposit I made in the promotional period.

That being said he won't see the email for a few days and it will probably be too late as it ends tonight I think.
 
So far this has been by far the worst year (since 2004) ever what it comes to casinos giving something back to their donators. Deposit thousands per month and get nothing.
Even for a compulsive gambler like me it will be easier to even further cut down on deposits.
 
wow not a single email aside from videoslots giving me entries to all freeroll battles.

Im a heavy depositer at alot of casinos too.

The casinos get richer and greedier. They know that most people will still keep playing. Bitch and moan, yes. Leave them...doubtful.

They arent idiots. They line their pockets and know we are coming back no matter what.

Every casino this year is being run by a boardroom full of cheap grinches.
 
Casinoroom had a few good days and despite the min 20 depo its actually £10 :)

The guts boost bar you most likely missed the first bar as yits stated that if you click the boost eacth day than it will guarantee to level you up. Well I clicked the boost made a small deposit and a few spins and was on to the second bar, From there it was not budging. And that was only for another set of spins lol. You need to deposit millions and play all day at £50 a pop all month to even come close to win the car. Than its most likely put into a draw (small print) What a bloody joke,

All this guessing game went out with the dinosaurs, if I make a depo or bet higher I might get an extra boost or a surprise bonus if deposit (end up with 20 spins on star burst)

Just be straight forward of whats involed, Do not beat around the bush thinking we will fool for this rubbish,

Videoslots treated us with the all day free roll, Sorry for you guys that could not take part, But there riddle fiddler and win like 20 games when play 200 wins was abit of a joke. I did win a £50 voucher but boy was it hard work on them terrible games for the first week, Lucky they played ok than.
Saying that just looked at received £9 casino race :)

Check the new spingenie BGt and sister sites, They just added a new calendar and tells you p front whats to come
 
To be charitable I wonder if the constantly growing amount of new casino's has increased competition so much and their need to advertise because of it has meant that profit margins are much tighter now?
This xmas I mostly relied on daily depositing deals rather than get roped into anything ongoing that needed regular deposits. GUTS promo stood out like a sore thumb as being one to avoid
 
To be charitable I wonder if the constantly growing amount of new casino's has increased competition so much and their need to advertise because of it has meant that profit margins are much tighter now?
This xmas I mostly relied on daily depositing deals rather than get roped into anything ongoing that needed regular deposits. GUTS promo stood out like a sore thumb as being one to avoid

It does seem to be that way, If casino used there brains and come on to sites like this and make sure players are getting looked after than I am sure it would go along way,

I said forums etc only get a small % of players but I will guarantee 90% of looked for answers somewhere and if they come to some where like this than they will find out,

I think its about greed, Yes they have alot of over heads but if it was not for a player there be no casino, As long as there making profit than that should be the main object, When they go all queit and do not want to know shit all, speak to the dirt box than one day the casino it self will need help and they can go an blow,

Vdeo slots have not got where they are by keeping quiet and giving shit all back, I know there is not many bonus but you do not really want a bonus there, You not eran much when a bonus is active and the rewards come when play, I love a upfront bonus but as there rare as rocket horse now days I rather give back to straight deposit where I will eventuall get things back like cashvback and race wins, plus perks such as free spins etc,

Rizk casino is another up there, I know theer has been problems with play but its out theer hands, Rizk now is what like Guts was when they first jumped on board, I do hope rizk will stay that way,

i am also hunting down some of my old joints to play, BGO is another one thats seem to have things going, Again they have gone big but still looking after players

so many casino joints now days, Most probs better of playing a bingo site for bonus and slots, If there was not money to be made than do you think all theses would be opening? Most are there to rincse you and thats it, Could not care less about experience or how you feel,
 
It does seem to be that way, If casino used there brains and come on to sites like this and make sure players are getting looked after than I am sure it would go along way.

One thing which the casinos maybe don't realise, is the number of people who read the forums.
It's no good just going by the number of people posting, there are many more readers, who don't post, and even more readers who aren't even members.

Having just checked the home page, there where 28 members online and 157 non-members (almost 6x as many) reading the forums at that particular moment in time.

So far today there have been 306 members visit the forum, and if you extrapolate that number (as I cant see a figure for non-member visitors today). that comes to 1715 non-members

So all the criticisms and complaints about THEIR casino, may have been seen by over 2000 people, so far today (which, being boxing day, is probably much less than normal)
 
One thing which the casinos maybe don't realise, is the number of people who read the forums.
It's no good just going by the number of people posting, there are many more readers, who don't post, and even more readers who aren't even members.

Having just checked the home page, there where 28 members online and 157 non-members (almost 6x as many) reading the forums at that particular moment in time.

So far today there have been 306 members visit the forum, and if you extrapolate that number (as I cant see a figure for non-member visitors today). that comes to 1715 non-members

So all the criticisms and complaints about THEIR casino, may have been seen by over 2000 people, so far today (which, being boxing day, is probably much less than normal)

That my story, Albeit there only a small % of players that regerster to such sites as this, Alot of players would of read posts, A few % are just con artists and know its not worth there while to complain, a few % are members at other forum and a good % only look when into trouble, Than piss off,

There is not many gamblers that have not run into a fourm such as this, If they have not I will gaurantee they will do. There is many that read this fourm like I did b4 I got the bollox to sign up as the info was priceless,

There is many of new sites on the market and players and this is what sites are after, Look at the scandels EV did and than take a new player that bet and lost and ask to close account, They should not really know about close account but some lose money not relise how big the gambling scence is,

I read this fourm for like a few years b4 I sign up, But I was clued up and been riped of for lose change twice in many of year, one was because I not depo in 10 days :eek: and another was for penuts as I not played 10 ganes, How you ment to play 10 ganes with 10 bonus ??
 
well if deposits in the region of 20k plus don't get you any free chips at various sites then sorry , another few accounts closed , thats not light funds funds being spent thats a good punter , ive closed 5 on xmas day , not many left now & im feeling pretty good about it :D

down to four casinos left now , no MG other than casino rewards , at least this group sent me something * i only play 4 times a year or max 6 , go figure that out.
 
It does seem to be that way, If casino used there brains and come on to sites like this and make sure players are getting looked after than I am sure it would go along way,

I said forums etc only get a small % of players but I will guarantee 90% of looked for answers somewhere and if they come to some where like this than they will find out,

I think its about greed, Yes they have alot of over heads but if it was not for a player there be no casino, As long as there making profit than that should be the main object, When they go all queit and do not want to know shit all, speak to the dirt box than one day the casino it self will need help and they can go an blow,

Vdeo slots have not got where they are by keeping quiet and giving shit all back, I know there is not many bonus but you do not really want a bonus there, You not eran much when a bonus is active and the rewards come when play, I love a upfront bonus but as there rare as rocket horse now days I rather give back to straight deposit where I will eventuall get things back like cashvback and race wins, plus perks such as free spins etc,

Rizk casino is another up there, I know theer has been problems with play but its out theer hands, Rizk now is what like Guts was when they first jumped on board, I do hope rizk will stay that way,

i am also hunting down some of my old joints to play, BGO is another one thats seem to have things going, Again they have gone big but still looking after players

so many casino joints now days, Most probs better of playing a bingo site for bonus and slots, If there was not money to be made than do you think all theses would be opening? Most are there to rincse you and thats it, Could not care less about experience or how you feel,

I think that most new casino's are born out of the fact that a large amount of depositors are sign up bonus seekers and first time deposit seekers. This seems to be born out by so many of these new casinos being directly related to sister sites.
Maybe there is two tears of casino. One tear that targets loyalty and another tear which relies on bonus seekers who are most likely to visit only for what they can get for "free" or a related deposit bonus?
 
I think that most new casino's are born out of the fact that a large amount of depositors are sign up bonus seekers and first time deposit seekers. This seems to be born out by so many of these new casinos being directly related to sister sites.
Maybe there is two tears of casino. One tear that targets loyalty and another tear which relies on bonus seekers who are most likely to visit only for what they can get for "free" or a related deposit bonus?

Your maybe right, But ask any loyal player what are they getting?

think that twice

Sites rely on new players with the mega wager imposible to say the least,
 
well if deposits in the region of 20k plus don't get you any free chips at various sites then sorry , another few accounts closed , thats not light funds funds being spent thats a good punter , ive closed 5 on xmas day , not many left now & im feeling pretty good about it :D

down to four casinos left now , no MG other than casino rewards , at least this group sent me something * i only play 4 times a year or max 6 , go figure that out.

I have no idea exactly how much I've deposited this year. But I do know that my Neteller account has turned over $55k, making me a silver VIP.
From that $55k, I've transferred about $20k to my bank. so the other $35k has gone in deposits.
Then there are the deposit's I've made from my cards....

And I have had absolutely FUCK ALL from any casino this Christmas, apart from the feeble offerings which were available to anyone.
So there'll be a lot fewer deposits next year, and some casinos won't be seeing a single penny.
 
Just spoke with Guts CS about the progress bars not filling upwith the boosts upon depositing, told me "there were absolutely no issues at all with the progress bars".

Complete nonsense of course because a few others have had the same issues.

One of the worst thought out promotions I've seen for a while.
 
Just spoke with Guts CS about the progress bars not filling upwith the boosts upon depositing, told me "there were absolutely no issues at all with the progress bars".

Complete nonsense of course because a few others have had the same issues.

One of the worst thought out promotions I've seen for a while.

Don't tell Yits. He thought it was an extremly generous and great calender.
I'm sure it was nice to get things with every deposit if you could afford it, so that was the main offers I believe. The bar was just something extra, but definately not special.
I must have lied yesterday because I got both a $5 nd and 25 free spins on Fruit shop. Maybe it corrected itself. It was not worth waiting for though, so so far it's only 32Red that have treated me like I matter.
I'm used to be spoiled but I guess I've lost my charm now:eek2::D
 
Hi Jennifer,

I hope your Christmas has been an eventful one! I have reviewed your account and I notice you always refuse the free spin offers we offer you. We are curious as to why?

We appreciate any feedback you may have.

King regards,


My response.

If you reviewed my account, you would know I dont play 9 cents a spin.

Why would I ever want to play 9 cents a spin, 40x wagering and $100 max cashout?

Why would you offer me freespins at stakes that are no where close to what I play and with a max cashout. If you offered me even .25 a spin on them id take them assuming the max cashout is raised.

There is a reason why I rarely take bonuses in your casino. This is why. And there is a reason why I never accept free chips from you. Max cashout is $100. When im down $1200 in a few days and I take a free chip and hit something big, $100 cashout will only make me feel worse.

There has been many times I have lost $1200 over a few days, you offer me a freebie, I refuse and then I hit a hot streak for a few thousand. I recover and profit. Accepting your $100 max cashout would have cost me thousands and thousands many times over.

If you reviewed my account, you would know offering me 25 free spins on xmas with a 9 cent value per spin, is more of something to offer me on halloween as a joke. Or April Fools.
 
well if deposits in the region of 20k plus don't get you any free chips at various sites then sorry , another few accounts closed , thats not light funds funds being spent thats a good punter , ive closed 5 on xmas day , not many left now & im feeling pretty good about it :D

down to four casinos left now ,no MG other than casino rewards , at least this group sent me something * i only play 4 times a year or max 6 , go figure that out.

I thanked them for the chip and and a nice match bonus. Before joining CM, they were the bulk of my deposits. I didn't play as often, yet they always remembered me. Yes, the pending period is longer, but only a couple more days than some others.

And for us Canucks, the EFT transfer is fee free.

I was really pleased to see them reach accredited status. But if you have problems with reversing withdrawals, not your best choice. I have a notebook on my computer desk from before I joined CM detailing how I reversed 2300 over the christmas season when I could have really used the money.

There's been a lot of other free chips over the years, at least once or twice the same as my last deposit, although for a free chip the wagering for the previous one is still activel
 
Hi Interlog,

Our calendar was a mix of free spins, challenges and offers that require a deposit. We have done a forecast for all the offers to make sure the spendings will remain within the limits of what is possible.

My assumption is that with an increase of active casinos in the market the volume of players per casino will decrease and as a result operators aren't really able to "go nuts" on comps and goodies during this season.
Also ongoing regulations increase operational costs and hence less budget for bonuses and comps. But again, thats just my thought, that does not have to apply for all casinos out there.

We did our best to offer freebies, attractive reloads, attractive free spins offers upon deposit and fun challanges. When looking back at our planning we had:
- 9 days with no deposit offers;
- 7 days with reloads;
- 1x a 25% cashback offer at 35x wagering (no maximum on the cashback!);
- 2 offers where we would double your win from the free spins bonus games on a specific slot
- one challenges where players were given 3 free spins and the best win of the day was rewarded with a 500 euro bonus;
- The last day we gave 5 free spins on the Net Ent Christmas themed slots + lucky angler.

For me personally it was a nice mix of no deposit bonuses and attractive offers that require a deposit.

Last year we ran offers with a few spins upon login and a deposit free spins promotion, on every single day. Although this was appreciated by a lot of players there were still many players complaining about the fact that the value of the offers was low. Therefore we aimed to mix it better this year with challenges, reloads and cashback deals.

I hope this answer helps you?

Kr. Jan

It really makes depressing reading.

I would love to hear from casino reps why there has been an apparent decline of comps / goodies during this festive period.

There will be a big thumbs up from me to those casinos that are willing to explain this.
 
- 1x a 25% cashback offer at 35x wagering (no maximum on the cashback!);

I have a question. why is it called cashback when in fact you get a bonus back? And that exclamation mark was a bit over the top. Basically your offer is lose 100 - get 25 back WITH 35x wagering, and while that might look like a generous offer to you, well... its not.

i wish casinos would start using correct terms. Cash is not something you have to rollover 3, 30 or 335 times. thats a bonus, not cash so why on earth would you call that cashback ?
 
I have a question. why is it called cashback when in fact you get a bonus back? And that exclamation mark was a bit over the top. Basically your offer is lose 100 - get 25 back WITH 35x wagering, and while that might look like a generous offer to you, well... its not.

i wish casinos would start using correct terms. Cash is not something you have to rollover 3, 30 or 335 times. thats a bonus, not cash so why on earth would you call that cashback ?

I think a few sites have had a stiff warning about the words cash back,

In fact a couple of days a go I got such an email stating spend x amount and receive so much cash back, This cash back was actually a bonus cash with wager, I write them an email and beggers belive the next day the offers come in and they had change them to other wording, Not even a free spin in sight for my efforts but I not do it for spins,

b1.webp
b2.webp

Now the revised emails :)

b3.webp
 
Thats the trouble and to many sites, Thats why casino should offer and offer, I do not mean give away to free loaders but make sure players get value for money, Other wise they will head back to sites where they get something back after play,


You can hold tight and hope for players or treat them well where the word will get about, I would prefer to break even at the end of the month and have thousands of happy customers they only having a few hundrund moaning they get bugger all and disaper over night,

If your got the players other sites have not,
And where are the e emails? I had 1 in like 3 months

I mean you can get free email supliers now days so no excuse

Any way hope you had a good xmas and wish you the best for new year
Hi Interlog,

Our calendar was a mix of free spins, challenges and offers that require a deposit. We have done a forecast for all the offers to make sure the spendings will remain within the limits of what is possible.

My assumption is that with an increase of active casinos in the market the volume of players per casino will decrease and as a result operators aren't really able to "go nuts" on comps and goodies during this season.
Also ongoing regulations increase operational costs and hence less budget for bonuses and comps. But again, thats just my thought, that does not have to apply for all casinos out there.

We did our best to offer freebies, attractive reloads, attractive free spins offers upon deposit and fun challanges. When looking back at our planning we had:
- 9 days with no deposit offers;
- 7 days with reloads;
- 1x a 25% cashback offer at 35x wagering (no maximum on the cashback!);
- 2 offers where we would double your win from the free spins bonus games on a specific slot
- one challenges where players were given 3 free spins and the best win of the day was rewarded with a 500 euro bonus;
- The last day we gave 5 free spins on the Net Ent Christmas themed slots + lucky angler.

For me personally it was a nice mix of no deposit bonuses and attractive offers that require a deposit.

Last year we ran offers with a few spins upon login and a deposit free spins promotion, on every single day. Although this was appreciated by a lot of players there were still many players complaining about the fact that the value of the offers was low. Therefore we aimed to mix it better this year with challenges, reloads and cashback deals.

I hope this answer helps you?

Kr. Jan
 
Hi Interlog,

Our calendar was a mix of free spins, challenges and offers that require a deposit. We have done a forecast for all the offers to make sure the spendings will remain within the limits of what is possible.

My assumption is that with an increase of active casinos in the market the volume of players per casino will decrease and as a result operators aren't really able to "go nuts" on comps and goodies during this season.
Also ongoing regulations increase operational costs and hence less budget for bonuses and comps. But again, thats just my thought, that does not have to apply for all casinos out there.

We did our best to offer freebies, attractive reloads, attractive free spins offers upon deposit and fun challanges. When looking back at our planning we had:
- 9 days with no deposit offers;
- 7 days with reloads;
- 1x a 25% cashback offer at 35x wagering (no maximum on the cashback!);
- 2 offers where we would double your win from the free spins bonus games on a specific slot
- one challenges where players were given 3 free spins and the best win of the day was rewarded with a 500 euro bonus;
- The last day we gave 5 free spins on the Net Ent Christmas themed slots + lucky angler.

For me personally it was a nice mix of no deposit bonuses and attractive offers that require a deposit.

Last year we ran offers with a few spins upon login and a deposit free spins promotion, on every single day. Although this was appreciated by a lot of players there were still many players complaining about the fact that the value of the offers was low. Therefore we aimed to mix it better this year with challenges, reloads and cashback deals.

I hope this answer helps you?

Kr. Jan

Hi Jan,
thank you very much for your clear and honest post.

i followed your calendar and thought it was one of the better ones as it did not ask for some humongous deposits and/or wagering to maybe get then something which was not worth the effort. A mix of offers is certainly the most rewarding way as it will appeal to all groups.

One question that has been going through my head for a long time seeing groups like Caddell, Progress Play, Nektan etc who throw skin after skin onto the market and mostly with some totally horrible terms. It must be costing them money to run all those sites, pay license fees etc., so why do it? My conclusion is that it must be hugely profitable otherwise these groups would not flourish as they do.

The online gambling market has exploded in the past few years and there is a constant stream of new players signing-up, i think the harder part is to make them stay past the welcome SUB.
 
Hi Jan,
thank you very much for your clear and honest post.

i followed your calendar and thought it was one of the better ones as it did not ask for some humongous deposits and/or wagering to maybe get then something which was not worth the effort. A mix of offers is certainly the most rewarding way as it will appeal to all groups.

One question that has been going through my head for a long time seeing groups like Caddell, Progress Play, Nektan etc who throw skin after skin onto the market and mostly with some totally horrible terms. It must be costing them money to run all those sites, pay license fees etc., so why do it? My conclusion is that it must be hugely profitable otherwise these groups would not flourish as they do.

The online gambling market has exploded in the past few years and there is a constant stream of new players signing-up, i think the harder part is to make them stay past the welcome SUB.

One of the main reason is like most of the U.K bent rules is they piggy back of each other, If you knowthe right routes or scams than the main site would only pay one charge than probably a back hander or a small charger to add site, Take note that mosts theses sites run of a main domain and just subletting, Even thou in the U.K gaming commison states alot of sites but all there doing is running of the back end of web adresse,

I know it goes beyond this but does still not mask the fact it relays back to one company /site. All the payments etc from sites such as rizk and any site under the icloud busness will get prosed by the sam team, Albeit rizk may push the faster prosses threw but at a cost, wort it? YES

Best stand alone site by miles is one and only casinoroom, You do not get many now days as its all about greed, I do not blame them as money talks and bull shit walks, But do not rip us of in the mean time,

I like all brithish as I know payments are about 24 hrs but s long as you know its coming its all good, when sites state up to 48 hrs or evan 24 and they pay dead on that or days later than it shows they have fek all in place, I just had a quick depo on allBritish, got a poxy bonus round on that demoltion squad at 40p spin and pays me like 5 bet, Now if I had aload of cash anddepo 1k and had a £4 spin I bet would pay no end,

Happy spinnig :)
 
I have a question. why is it called cashback when in fact you get a bonus back? And that exclamation mark was a bit over the top. Basically your offer is lose 100 - get 25 back WITH 35x wagering, and while that might look like a generous offer to you, well... its not.

i wish casinos would start using correct terms. Cash is not something you have to rollover 3, 30 or 335 times. thats a bonus, not cash so why on earth would you call that cashback ?

I shall use this feedback and inform our team to use the term: Bonus back, or something that sounds more attractive. Thanks a lot and I do agree, thats why we will adjust.

For a no-nonense cashback deal you can always join NoBonusCasino where we do not have any bonuses at all :)

Kr.

Jan
 
One question that has been going through my head for a long time seeing groups like Caddell, Progress Play, Nektan etc who throw skin after skin onto the market and mostly with some totally horrible terms. It must be costing them money to run all those sites, pay license fees etc., so why do it? My conclusion is that it must be hugely profitable otherwise these groups would not flourish as they do.

The online gambling market has exploded in the past few years and there is a constant stream of new players signing-up, i think the harder part is to make them stay past the welcome SUB.

I understand why that question is in your head for quite a while and honestly I can't fully answer the question.

Our philosophy is very different versus companies like EM or the ones mentioned above because for us, affiliates in the markets are our key partners. If I'm not mistaken you can get your own casino at one of the companies mentioned for a decent price. After the site is up and running they will provide you with additional services all at additonal costs. Even for the bonuses you would give away. So all bonuses granted, all wagers and all payments processed are activities where costs apply and which are an income for them, as a result their business model. Nothing wrong with that but I prefer not to operate our casinos in such a way. Although we have a few casinos, they all target a specific market (read: country) or niche.

Thank you for your positive feedback regarding our calendar!

Kind regards,

Jan
 
I shall use this feedback and inform our team to use the term: Bonus back, or something that sounds more attractive. Thanks a lot and I do agree, thats why we will adjust.

For a no-nonense cashback deal you can always join NoBonusCasino where we do not have any bonuses at all :)

Kr.

Jan

Bonus Cash Back it should be called, Thats sounds even better than cash back as there is a bonus there also :)

Most will know bonus has a wgar knocked on to it,

Its not that but I am sure casino has been punished in the passed by calling it cash back, U.K advertising would have a party over this term :) Bonus cash nack unless it is a straight cash that you can withdraw. You will find not many will with draw and play any way, very rare you get a win from bonus cash back and if you do it normally enought to cover any wager.

I only here to help. I could not give a shit what its called ut privaple in my eyes and just a heads up as words need to be correct as you will have the U.K commission and standerd agency chasing after a few extra quid
 
Hi Interlog,

Our calendar was a mix of free spins, challenges and offers that require a deposit. We have done a forecast for all the offers to make sure the spendings will remain within the limits of what is possible.

My assumption is that with an increase of active casinos in the market the volume of players per casino will decrease and as a result operators aren't really able to "go nuts" on comps and goodies during this season.
Also ongoing regulations increase operational costs and hence less budget for bonuses and comps. But again, thats just my thought, that does not have to apply for all casinos out there.

We did our best to offer freebies, attractive reloads, attractive free spins offers upon deposit and fun challanges. When looking back at our planning we had:
- 9 days with no deposit offers;
- 7 days with reloads;
- 1x a 25% cashback offer at 35x wagering (no maximum on the cashback!);
- 2 offers where we would double your win from the free spins bonus games on a specific slot
- one challenges where players were given 3 free spins and the best win of the day was rewarded with a 500 euro bonus;
- The last day we gave 5 free spins on the Net Ent Christmas themed slots + lucky angler.

For me personally it was a nice mix of no deposit bonuses and attractive offers that require a deposit.

Last year we ran offers with a few spins upon login and a deposit free spins promotion, on every single day. Although this was appreciated by a lot of players there were still many players complaining about the fact that the value of the offers was low. Therefore we aimed to mix it better this year with challenges, reloads and cashback deals.

I hope this answer helps you?

Kr. Jan

Hi Jan,

Kudos to you for being the first and maybe only rep to chip in here :thumbsup:

With regards the remark that an increase of active casinos in the market the volume of players per casino will decrease, it is kind of a vicious circle. Surely it would be in the interest of the casino to retain the player by offering something during the festive season, something that was clearly lacking this year. If you don't look after active players then they will go elsewhere, it meaning fewer players, less budget and round and round it goes.

As Harry said, there must be money to be made considering these casinos opening up all over the place, some of which that are owned by the same group. All of this despite the increase of operating cost.

I am still miffed that I read here on Casinomeister that deposits in excess of £25000 are not enough to warrant a little extra for a player over the Christmas period. I work in retail where margins are low (2%) and a customer that spends £25,000 is one that you don't want to lose and do all that is possible to retain.

All I will say is look at the UK retail giant Tesco and the mistakes that they made taking customers for granted and treating them like a milk cow.
 

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