- Joined
- Apr 17, 2020
- Location
- Florenville
Hi all,
First of all, sorry for my broken English..
My problem is..
I put 30 euros at winbig21 to play 920% bonus. Playtrought 35. Payable 1.25 x bonus + deposit. (something like this) I succeed.. I've made a cashout of 350 euros. Later I cancelled the withdrawal and I played again up to 952euros then I stopped and made a cashout. The withdrawal was "processing" and they asked me to send them usual documents required, what I did.. Then no more answer and I realised they just shut down my account. They don't respond my mails anymore. I tried everything contact@ support@ manager@ etc.. But in vain..
I made a printscreen of my withdrawal in process before my account was closed and I have their email saying they would pay me after verification.
Please I need your help to figure this out and get my cash.
I don't know what to do. You have solved this for some people with the same problem than mine at the same casino in the past.. You are my last hope. Finger crossed
Merci les gars !
Greatings from Belgium
First of all, sorry for my broken English..
My problem is..
I put 30 euros at winbig21 to play 920% bonus. Playtrought 35. Payable 1.25 x bonus + deposit. (something like this) I succeed.. I've made a cashout of 350 euros. Later I cancelled the withdrawal and I played again up to 952euros then I stopped and made a cashout. The withdrawal was "processing" and they asked me to send them usual documents required, what I did.. Then no more answer and I realised they just shut down my account. They don't respond my mails anymore. I tried everything contact@ support@ manager@ etc.. But in vain..
I made a printscreen of my withdrawal in process before my account was closed and I have their email saying they would pay me after verification.
Please I need your help to figure this out and get my cash.
I don't know what to do. You have solved this for some people with the same problem than mine at the same casino in the past.. You are my last hope. Finger crossed
Merci les gars !
Greatings from Belgium