- Joined
- Dec 26, 2007
- Location
- USA
hey why is bellerock considered such a great place to play,, I just had my first payout there after many months of playing. I have been playing online casinos and bingo for several years. For the first time ever I am being sent a paper check. I requested my withdrawal with direct bank transfer, at the end it said if they could not verify account by ACH I would be sent a check. There is no reason they could not verify my account, my deposits are made by my debit visa on the very same account. All other sites I have ever played at have paid me by direct bank transfer or wire transfer, this is the first site ever not to. I sent emails for 3 days requesting that they please not send me a paper check,,, to contact me if they had any problem verifying my account. My emails were completely ignored until I sent one to the manager, asking why no one would answer me. Still did not hear from manager, only support saying they sent me a paper check, replied to an email from 2 days ago in which I explicitly stated I did not want a paper check. I will now wait 21 days for my check and my bank will put a 30 day hold on the check. Do you think I will ever play at this casino group again? NO; I will not. I always have my payouts in less than 7 days and we are talking 6 other sites I play on a regular basis. So thanks to Bellerock for nothing, a lousy 500 dollars after months of playing and 2 months to get the 500 dollars