Poll What are the Five Most Important Features of an Online Casino?

What are the Five Most Important Features of an Online Casino? PICK FIVE!

  • Payout Speed

    Votes: 248 88.6%
  • Strength of Licencing

    Votes: 111 39.6%
  • Responsiveness to Complaints

    Votes: 126 45.0%
  • Experience of operators

    Votes: 40 14.3%
  • Engagement with our community

    Votes: 61 21.8%
  • Bonuses & Offers

    Votes: 122 43.6%
  • Software & Games

    Votes: 152 54.3%
  • Security

    Votes: 96 34.3%
  • Withdrawal Limits

    Votes: 48 17.1%
  • Sign up Speed

    Votes: 17 6.1%
  • RTP available for all games

    Votes: 151 53.9%
  • Customer service

    Votes: 155 55.4%

  • Total voters
    280
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Its just a great feeling to see the money in your account after hitting that big/ decent win I suppose... I don't mind waiting either , I participate in comps on any casinos but lets say if I just want to play the games , I would rather play on leo or unibet over Vera n john or 21casino
Vera&John is always instant for me when using trustly or skrill as withdrawal method.

Sidenote, Leovegas has lowered the rtp on most (if not all) providers, just in case you didnt know.
 
Vera&John is always instant for me when using trustly or skrill as withdrawal method.

Sidenote, Leovegas has lowered the rtp on most (if not all) providers, just in case you didnt know.
Thanks mate , yes I am aware of leo lowering RTP , I only play games with highest RTPs on leo or the table games ( For ex , don't play PnG there )

I use my VISA debit card , playing from Ireland, Vera n John is not instant to my VISA where as Leo, unibet and VS are
 
I agree, payout speed is not a top priority but the UK has reigned in most so don't need to worry as much as players elsewhere.

I would have liked to have seen a voting category for max RTP rather than RTP just being available. Not sure the vote would have been much different though but for me it's the top thing so I obviously expect to see it in a top 5 thing poll.

Maybe I'm an anomaly, (not a question, thanks :) ) but I can't understand why players, if they knew, wouldn't want to play the best products given a choice.
 
I would have liked to have seen a voting category for max RTP rather than RTP just being available. Not sure the vote would have been much different though but for me it's the top thing so I obviously expect to see it in a top 5 thing poll.
What I am looking at is how we can rate these categories. You can rate whether or not a casino has these RTP listings available to players, but for a casino having the max RTP for all games - that would be difficult since there are too many variances and parameters. it would be yes or no - and probably no for just about everyone :p
 
What I am looking at is how we can rate these categories. You can rate whether or not a casino has these RTP listings available to players, but for a casino having the max RTP for all games - that would be difficult since there are too many variances and parameters. it would be yes or no - and probably no for just about everyone :p
Could you not give some extra points for any casino running the highest RTP across the board, that would make it easier surely? Say 0.4 or something, in the UK it would only apply to Unibet and Novibet as far as I'm aware, so wouldn't take much work. I think they should be rewarded for not lowering them in some way in the reviews.
So rather than penalise casinos for running lower RTP, and having to work out each casino and if they are low on all/some, just reward those who are high on all.
 
I agree with @colinsunderland there should be extra points for going for the max version of RTP, that's what I thought I voted on as well when I ticket RTP.

Having max RTP should be attractive for a player, so I hope casinos will see this.
 
Yes, it's a minefield and hard to keep on top of.

Slots are what we play and higher RTP is a better product. I see it as simple as that, and that lower RTP is a sub-standard product.

Any review of any kind must focus on the core of what's being offered.

Doesn't matter if Ford offers me better service because the Mercedes will always be a better drive.

Agree Novibet and Unibet should get kudos of some kind because they are offering a better product.

Easy for me to suggest something more as I'm not doing the work but ones who pick ultra-low should be pointed out and you tend to find the ones that offer low, do so across all.

Plus, most casinos group owned have the same settings as each other.

Max, mid, low categories perhaps? (pushing my luck now :) ) Although, would love to see any mention of it, to be honest.
 
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Yes, it's a minefield and hard to keep on top of.

Slots are what we play and higher RTP is a better product. I see it as simple as that, and that lower RTP is a sub-standard product.

Any review of any kind must focus on the core of what's being offered.

Doesn't matter if Ford offers me better service because the Mercedes will always be a better drive.

Agree Novibet and Unibet should get kudos of some kind because they are offering a better product.

Easy for me to suggest something more as I'm not doing the work but ones who pick ultra-low should be pointed out and you tend to find the ones that offer low, do so across all.

Plus, most casinos group owned have the same settings as each other.

Max, mid, low categories perhaps? (pushing my luck now :) ) Although, would love to see any mention of it, to be honest.
Especially when the likes of Skill-on-net have even lower settings than the majority who've lowered RTP, some games at 92%. ie, those Microgaming games which are now adjustable, TSII, IR etc

Yet Play Ojo is one of the top recommended sites. It's not really good to recommend such places to the unwary, no matter how fast they pay or customer service etc
 
Especially when the likes of Skill-on-net have even lower settings than the majority who've lowered RTP, some games at 92%. ie, those Microgaming games which are now adjustable, TSII, IR etc

Yet Play Ojo is one of the top recommended sites. It's not really good to recommend such places to the unwary, no matter how fast they pay or customer service etc

Just shows how hard it is to keep track, I had PlayOjo as mid-range on most, so confusing, just checked PnG and 91.25% on BOD :)
 
In my opinion, it's the Bonuses & Offers. Sites for online casino reviews are a good way to find the bonuses that you're looking for.
 
My choice:

1) Payout Speed
2) Experience of operators
3) Customer service
4) Strength of Licencing
5) Bonuses

All options are important to me, but the first place is the payout speed. Who at least once faced with problem that you had to wait for your money more than 72 hours, and then called the support service listening to the robot voice instead of the operator, definitely knows what I mean...
 
My choice:

1) Payout Speed
2) Experience of operators
3) Customer service
4) Strength of Licencing
5) Bonuses

All options are important to me, but the first place is the payout speed. Who at least once faced with problem that you had to wait for your money more than 72 hours, and then called the support service listening to the robot voice instead of the operator, definitely knows what I mean...
You're not the only one :) The same points seem important to me, but I forgot to put the Payout Speed. And now I can't re-vote. :eek2:
 
Huge variety of casino games.
You have different types of payment option according to your wish.
If you win you get promotions and bonuses.
Choose careful site.
 
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