Earlier this morning I received a phone call from Klub8. I can't remember the ladies name, let's just call her Sarah.
"Hi, this is Sarah from Jackpot umm Klub8 Casino"
She then told me that their merchant had told them my card had been reported as lost or stolen. This is the strange part. First of all, the card is here right in front of me. Second, if I had reported it as lost or stolen shouldn't they only find out when I try to make a deposit? I made a deposit yesterday and it went through fine. Somehow they have decided to update my card status. It seems to me as though they've either tried to make a deposit I didn't authorise or they're doing random/daily status checks on people's cards.
How could they find out the status of my card (and why do they care) when I wasn't trying make a deposit? I was in bed when they called.
"Hi, this is Sarah from Jackpot umm Klub8 Casino"
She then told me that their merchant had told them my card had been reported as lost or stolen. This is the strange part. First of all, the card is here right in front of me. Second, if I had reported it as lost or stolen shouldn't they only find out when I try to make a deposit? I made a deposit yesterday and it went through fine. Somehow they have decided to update my card status. It seems to me as though they've either tried to make a deposit I didn't authorise or they're doing random/daily status checks on people's cards.
How could they find out the status of my card (and why do they care) when I wasn't trying make a deposit? I was in bed when they called.