I'm sorry I can't recall all the finer details from two months ago. But long story short, they raised my limits (I was and still am VIP) and I was able to withdraw the whole sum ($35K) within a couple of days. Due to time differences, I missed some cut-offs. The monthly limit was 30K, and I'd had a couple of other withdrawals and had maybe 27K available to me.
Different casinos will handle things differently. Best advice is to get in touch with the rep. I've reported the thread so hopefully an mod will increase your privileges.
I've run into max withdrawal limits twice before. Once was with Club World Group, weekly limit of 4K, I won about 5K, just made the max withdrawal and returned the following week to withdraw the rest.
The other was with the old Club Gold (playtech), not to be confused with the dodgy (IMO) Russian company running it now. 5K limit monthly, and I'd already had a withdrawal earlier in the month. I had an 11K withdrawal and that casino processed the whole withdrawal instantly, so it was not in my account anymore. After speaking with the rep, they increased my VIP level to 7.5 K per month, and I had the whole sum one month to the day from winning, with one larger sum upfront and the rest paid 2K weekly. They bumped up the last payment by a bit.
I well recall another member winning $235K. I'm not sure what the final arrangement was, but I know I took it upon myself to contact the rep, and his payments were accelerated so it did not take as many months. I think he got quite a large sum upfront and the rest in installments.
Good spot on the bonus added. If it was an accredited casino, it may have been from some contest or wager race. I know that sometimes that happens to me at
32Red when I have funds in my account, and they are always kind enough to remove it, and then add it back in when I want it.
The advice to take a 7 day break is good to prevent yourself from playing it away between withdrawals.
If you want to post the casino, and I cannot see why it would in any way jeopardize your winnings, especially from an accredited casino, I'd be happy to alert the rep to this thread and I'm sure they would contact you.
Congratulations on your win. Would you care to share how much you won, and what the weekly limits are?