Slow Pay Virtual Casino EXTREMELY slow Pay...

[cardella805]

On June 5, 2012 I hit a random jackpot at Virtual Casino for $4000.00. Immediately after I put in my withdrawal request for an express payment check for $4000. I submitted all the Link Outdated / Removed documents and was told to wait for an approval which is generally takes 7-10 days. On June 22 I was finally notified that my winnings would be sent in two payments . The first for $1969.00 and the second for $2000.00. it is going to take 10 to 20 business days before the first will be sent out and the second is going to take at least 10 to 20 more business days after I receive the first. I feel this is an unreasonably long time to wait. Their website states 7-10 days for processing and now I'm told 10-20 days on top of the more than 2 weeks I have already been waiting.



Dear Nicole,

Thank you for the information, remember that our withdrawals takes 10-20 business days from the approval date to be sent. Once you receive the check all you need to do is to deposit it into your bank account.

Best Wishes,

Monika
Virtual Casino
Withdrawals Department
1-855-219-9369
(Monday-Friday 12pm-5pm eastern time)

 

[Nifty29]

On June 5, 2012 I hit a random jackpot at Virtual Casino for $4000.00. Immediately after I put in my withdrawal request for an express payment check for $4000. I submitted all the Link Outdated / Removed documents and was told to wait for an approval which is generally takes 7-10 days. On June 22 I was finally notified that my winnings would be sent in two payments . The first for $1969.00 and the second for $2000.00. it is going to take 10 to 20 business days before the first will be sent out and the second is going to take at least 10 to 20 more business days after I receive the first. I feel this is an unreasonably long time to wait. Their website states 7-10 days for processing and now I'm told 10-20 days on top of the more than 2 weeks I have already been waiting.



Dear Nicole,

Thank you for the information, remember that our withdrawals takes 10-20 business days from the approval date to be sent. Once you receive the check all you need to do is to deposit it into your bank account.

Best Wishes,

Monika
Virtual Casino
Withdrawals Department
1-855-219-9369
(Monday-Friday 12pm-5pm eastern time)

In case this isn't the first time you have visited Casinomeister:

https://www.casinomeister.com/rogue-casinos/

If you have already visited, then you should know better.

You might get paid or you might not. If you don't, you have absolutely no recourse to claim your winnings.

 

[chuchu59]

Hi Nicole and welcome to the forum.

You wont be earning much sympathy here as in this forum Virtual is the most-hated casino amongst them all and possibly the roguest. Time and again they were given chances to redeem themselves but they continue to screw players again and again.

Usually they dont pay players once the cashouts reach 4-figure sums but possibly this has changed if they cannot find even a minor fault in your play. Iunderstand that even if they pay it will take at least 30-40 business days and on this they are consistent.

So, if they do pay you, run for the hills and dont return. You wont be so lucky next time. I guarantee it. Meanwhile, if you like RTG games check the accredited list on the main page. Slotocash/Desert Nights are going strong and they pay in 24-48 hours if you use e-wallets. For cheque/bank transfers it only takes3-5 business days from what I heard. You can also try the Jackpot Capital group which consists of 4 different casinos or even Inetbet(which I personally dislike). They pay quickly too.

 

[maphesto]

Agree with Nifty and chuchu. IF you don't get paid, your only option is RTG:s dispute system.

You do not have permission to view link Log in or register now.

Stick to the accredited casinos.

InetBet, Sloto and Desert Night will pay you really fast. Jackpot Capital/Slotastic/Grande Vegas/Intertops are much slower. They will pay you, but they have chosen to keep the players money a while longer hoping for the player to lose them back.

 

[EdieD]

I read somewhere that intertops is no longer taking new u.s. players.

 

[maphesto]

I read somewhere that intertops is no longer taking new u.s. players.

Where did you read that?

 

[EdieD]

xhttp://www.rakebacksafe.com/rakeback-news/2903-intertops-no-longer-accept-new-us-players.html

 

[maxd]

@cardella805: as it happens we've agreed to forward Virtual issues on to the casino management so if you'd like us to do that for you please check out our Pitch-A-Bitch service (link is in my signature). Please note that I'll only be forwarding them your details, I can't pursue this as I would a regular PAB. They've agreed to report back to us once they've dealt with your issue.

To those of you who might be interested this applies to all Virtual and Ace Revenue properties, past or present issues included. Casino management says that all of the following are involved:

Virtual Casino Group:

cirruscasino.com
clubplayercasino.com
coolcatcasino.com
palaceofchance.com
partycitycasino.com
prismcasino.com
slotsofvegas.com
thevirtualcasino.com
viploungecasino.com
wildvegascasino.com

Ace Revenue Group:

CaptainJackCasino.com
CatsEyeCasino.com
GoldStreamCasino.com
LuckyPalmCasino.com
PharaohsGoldCasino.com
Plane7Casino.com
RingMasterCasino.com
RoyalAceCasino.com
SilverOakCasino.com
Slotmadness.com

Please feel free to contact me via PM or email (Attach Removed (Old not found)) if you have any questions.

FYI, these would not count as your "One Free Shot" (see the PAB FAQ) since we're not going to be directly involved in handling these issues.

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