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vipstakes casino thank you!

Discussion in 'Online Casinos' started by corin69, May 6, 2014.

    May 6, 2014
  1. corin69

    corin69 Dormant account

    Occupation:
    farmer
    Location:
    new zealand
    I won with the free sign up bonus and cashed out
    I contacted the rep here last week as I couldn't get hold of live chat
    I did not know there was a holiday which is why I could not get hold of anyone
    Chris answered within the hour to assure me I would be paid today
    When I did not get my money I went and checked my withdrawal status and found the withdrawal had failed so I contacted Chris and found out it is my mistake
    The amount I put in was more than the max cash out
    I fixed that and with in an hour of my first email today I was paid!
    AWESOME in my opinion :)
    Thank you Chris and vipstakes
    Great to see a new casino that looks after customers :)
     
  2. May 6, 2014
  3. rshkrn

    rshkrn Senior Member

    Occupation:
    unemployed
    Location:
    Asia
    that's awsome...congrats...

    care to share the amounts involved??
     
  4. May 6, 2014
  5. corin69

    corin69 Dormant account

    Occupation:
    farmer
    Location:
    new zealand
    Sorry I forgot to say it was $100
    I know it isn't the biggest win but it was the max. cash out and I was very happy with that :)
     
    1 person likes this.
  6. May 7, 2014
  7. Chris VIPStakes

    Chris VIPStakes Dormant account

    Occupation:
    Head of Casino
    Location:
    Malta
    To clarify, our Freespin or No Deposit Bonuses (everything not triggered by deposit) have a maximum conversion amount of €/£100. This is the maximum which can be withdrawn from converted bonus funds. this is covered in our promotional T&Cs and our FAQs

    Any questions about the site or promo's I'd be glad to answer. Chris
     
    2 people like this.

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