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vipstakes casino thank you!

Discussion in 'Online Casinos' started by corin69, May 6, 2014.

    May 6, 2014
  1. corin69

    corin69 Dormant account

    new zealand
    I won with the free sign up bonus and cashed out
    I contacted the rep here last week as I couldn't get hold of live chat
    I did not know there was a holiday which is why I could not get hold of anyone
    Chris answered within the hour to assure me I would be paid today
    When I did not get my money I went and checked my withdrawal status and found the withdrawal had failed so I contacted Chris and found out it is my mistake
    The amount I put in was more than the max cash out
    I fixed that and with in an hour of my first email today I was paid!
    AWESOME in my opinion :)
    Thank you Chris and vipstakes
    Great to see a new casino that looks after customers :)
  2. May 6, 2014
  3. rshkrn

    rshkrn Senior Member

    that's awsome...congrats...

    care to share the amounts involved??
  4. May 6, 2014
  5. corin69

    corin69 Dormant account

    new zealand
    Sorry I forgot to say it was $100
    I know it isn't the biggest win but it was the max. cash out and I was very happy with that :)
    1 person likes this.
  6. May 7, 2014
  7. Chris VIPStakes

    Chris VIPStakes Dormant account

    Head of Casino
    To clarify, our Freespin or No Deposit Bonuses (everything not triggered by deposit) have a maximum conversion amount of €/£100. This is the maximum which can be withdrawn from converted bonus funds. this is covered in our promotional T&Cs and our FAQs

    Any questions about the site or promo's I'd be glad to answer. Chris
    2 people like this.

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