Videoslots - Newly Accredited

[The Viking]

i think i saw i thread about i while ago saying its been removed everywere

Where is Netent's Aliens slot? Can't find it anymore through search or in my favourites

 

[Playford7]

Where is Netent's Aliens slot? Can't find it anymore through search or in my favourites

Don't think they renewed the Licence.
Like South Park sadly.

 

[Dan.Videoslots]

Where is Netent's Aliens slot? Can't find it anymore through search or in my favourites

Hi Kujis,

Regretfully Aliens Slot has been removed from VS on request from NetEnt.

Br,

Daniel.

 

[Dan.Videoslots]

Hi Guys !

Today we bring yet another two new amazing video slots !
We proudly present 8 Dragons brought to you by Pragmatic Play, as well as Luchadora brought to you by Thunderkick !

8 Dragons: Fly high in 8 Dragons, the 3×5, 20 lines videoslot! The dragons are always stacked in groups of 2 and when they hit, the multiply the win by 2x. Make your own fortune in the Free Spins where the stacked dragons have a random multiplier up to 30x – based on your choice!

Additional Information:
No of Paylines: 20
Min Bet: €0.20
Max Bet: €100
RTP: 96.37%

8 Dragons have had trophies and rewards added and is not available for UK players.

Luchadora: Let´s get ready to rumble with our Lucha wrestlers! This Mexican showdown allows frenetic action in the ring, featuring wrestler wilds, scatters, underdog, Lucha Smackdown and a Bonus Game with free spins.

Additional Information:
No of Paylines: 15
Min Bet: €0.01
Max Bet: €75
RTP: 96%

Luchadora have had trophies and rewards added and is available for UK players.

Wishing you best of luck !

BR,

Daniel

 

[Slotaholic]

I was wondering if theres been changes done to the achievements rewards?

I fininshed all bonanza achievements and got 25 fs? and i also finished ragin rhino 10000 won spins and got .....nada??
Why even bother with awards when you get nothinng?


/Slotaholic

 

[lockinlove]

I was wondering if theres been changes done to the achievements rewards?

I fininshed all bonanza achievements and got 25 fs? and i also finished ragin rhino 10000 won spins and got .....nada??
Why even bother with awards when you get nothinng?


/Slotaholic

Something similar happened to me when I finished my 3rd or 4th set of trophies from bonanza. I was in the middle of a session so I didnt reset it yet then a little bit later my 10 euro battle ticket was issued. So maybe there is a delay I dunno

 

[Slotaholic]

Well i spoke to the support, and they said...you didint get anything for the 10 000 won spins on ragin rhino this time so better luck next time...
Sorry but what next time...aint even gona try if its a lottery, i remeber when i started to play at videoslots i had a bag full of free spins and other struff after a session.
Now i have 5 fs on tower quest or some other great slot.

/SLotaholic

 

[Dan.Videoslots]

Hello Slotaholic.

There can be a delay up to 8 hours before your account gets credited with the "Collect all" Trophy. We are looking at ways to improve that so, hopefully, this can be fixed in the near future.

Not all Trophies hides Rewards, but the system is always being updated and changed, so there might be something there if you collect it again.

Best regards,
Daniel.

 

[spintee]

Something similar happened to me when I finished my 3rd or 4th set of trophies from bonanza. I was in the middle of a session so I didnt reset it yet then a little bit later my 10 euro battle ticket was issued. So maybe there is a delay I dunno

There must be some bloody delay mate if my trophies have been hijacked. Dan said he had a look and said my account looked fine All I can say if that is true then the rewards disappear and receive less the more higher up you get and spend.

That is my only solution I can come to as Dan cannot really give us one

 

[Slotaholic]

Hi

Thanks Daniel, wonder why helpdesk said that i didnt get anything then?

Regards
Slotaholic

Hello Slotaholic.

There can be a delay up to 8 hours before your account gets credited with the "Collect all" Trophy. We are looking at ways to improve that so, hopefully, this can be fixed in the near future.

Not all Trophies hides Rewards, but the system is always being updated and changed, so there might be something there if you collect it again.

Best regards,
Daniel.

 

[TNY]

There must be some bloody delay mate if my trophies have been hijacked. Dan said he had a look and said my account looked fine All I can say if that is true then the rewards disappear and receive less the more higher up you get and spend.

That is my only solution I can come to as Dan cannot really give us one

Yeah your'e right, its really annoying. $600 worth of deposits for me this week and a total of 20 free-spins through game play and 10 of those were earned from free-roles. I also think the rewards you earn through free-roles are being counted as casino issued bonus rather than player earned reward which is frustrating given the amount you have to deposit to qualify for them.

I dont mind trophy and reward systems in general but you need a general gist of whats going on. A lot of the time I havent even played the game ive received a reward for and they come staggered all over the place. Plenty of time for more deposits in between.

The race is another contentious one in my view because its not ran on an even playing field. How do you have a competition for real money where some people are receiving extra points than others.

But the biggest let down of all is cash back, which up until 12-18 months ago was good. Like a mutual show of respect and gratitude but not these days, everyday is deposit day unfortunately.

 

[lotusch]

They take Irish players now so I may welcome myself on board of VS now.
Account created and playing a bit.

 

[lotusch]

Just don't get the bonus...Deposited 100 and there is 100 in my bonusbalance but it doesn't seem to add to my account when a slot is open?
Have only €0.03 left so I wonder how to play with that 100 euro bonus.

 

[Dan.Videoslots]

Hello Lotusch.

I have sent you a private message.

Best regards,
Daniel.

 

[Playford7]

Hello Lotusch.

I have sent you a private message.

Best regards,
Daniel.

Some say he has magical powers, he can read minds, and control the weather. Others say he responds faster than chuck Norris being offended.
That is dan. Half man half rep. He cannot be stopped, he cannot be slowed down, he doesn't tolerate bad service, he works 8 days a week to serve the videoslots players. When all that's good in humanity is lost, we look to dan.
Absolute kudos, seriously. Your customer service is beyond insane.

 

[Myfrance3333]

Some say he has magical powers, he can read minds, and control the weather. Others say he responds faster than chuck Norris being offended.
That is dan. Half man half rep. He cannot be stopped, he cannot be slowed down, he doesn't tolerate bad service, he works 8 days a week to serve the videoslots players. When all that's good in humanity is lost, we look to dan.
Absolute kudos, seriously. Your customer service is beyond insane.

I 2nd that. Makes playing at an online casino a little more reassuring knowing ive got dan in my corner. I only play at VS and alot of the times ive got a question or am concernced about something i dont have to look further past this thread and Dans already answered it or made it clear with someone else. For anyone thats dealt with VS live chat customer service a bit you would already know how inconsistent it is. I dont even bother with it anymore, i just come straight here, unless i get Essi. She is the only customer service rep on there who goes to lengthes to help there customer.

Keep it up Dan, your service doesnt go unoticed mate

 

[slotmaster]

Hey Dan

No disconnects tonight on Bonanza, only once on wish upon a jackpot which is another game that usually loses connection. But way way better tonight on the tech side!

 

[nikantw]

Some say he has magical powers, he can read minds, and control the weather. Others say he responds faster than chuck Norris being offended.
That is dan. Half man half rep. He cannot be stopped, he cannot be slowed down, he doesn't tolerate bad service, he works 8 days a week to serve the videoslots players. When all that's good in humanity is lost, we look to dan.
Absolute kudos, seriously. Your customer service is beyond insane.

For me VS is great, but 30% - 50% of what makes it great is Dan! :Angel:

 

[nikantw]

I saw that! One guy got 13500 euro's removed and he was told he should never have won due to the attack - Ouch! Imagine thinking you had won,only to have it removed.

The attack should have nothing to do with winnings, We have been told many of times that it cannot be manipulated, unless the cash was added without wins

I do not know the full story but if that is true than somebodys talking rubbish, Even if the systems was hacked you cannot still manipulate the slots

I do not know the full story, but let me add that all slots have this



So something could happen, maybe. Don't know how or why, but it can happen, otherwise that rule wouldn't be there.

 

[spintee]

I do not know the full story, but let me add that all slots have this

View attachment 78933

So something could happen, maybe. Don't know how or why, but it can happen, otherwise that rule wouldn't be there.

All sites have this as a safe guard. In case there is a problem with payout or what not and pays you 10k instead of 10p

My point was that a Ddos attack should not influence a malfunction and if it does than all machines should be took out off service instantly

Until we know what exactly happen to the player than its very hard to guess

 

[lotusch]

I do not know the full story, but let me add that all slots have this

View attachment 78933

So something could happen, maybe. Don't know how or why, but it can happen, otherwise that rule wouldn't be there.

All casino's have this in their t&c's and is completely normal.
Even the slots in for example The Netherlands in b&m casino's have this written somewhere on the slot.

Nothing strange there mate.

Btw, docs were verified fast and I am now fully verified and kyc'd.

Played yesterday and was overwhelmed by the choice of slots they have really.
You just don't know what slot from your personal favourites list you want to play first.

Yes I see myself playing here more often.

 

[Dan.Videoslots]

We have now 2000 Slots at Videoslots!




Hi guys!

Big, actually, huge day for us at Videoslots! Our selection of online Slots, Jackpots, Blackjack, Poker and Card games has reached the majestic 2000 mark! Videoslots is truly proud of its achievement as the largest online casino and we’ll strive to bring you even more games as we go along. Our next target? 3000 games, of course!

The 2000th game on our casino is Three Musketeers, created by Red Tiger Gaming, and you’ll want to get spinning onto its reels if you want to participate in our Videoslots Millennium Bonanza to win big cash prizes as well as Free Spins.

Three Musketeers game and features
Meet the brave, the powerful, and the handsome musketeers in this brilliant game from Red Tiger Gaming. They will fight with their swords drawn to bring you great riches, in battles that will take you to medieval times as slashing Wilds, Bonus chases in the castle, and big Wheels of Fortune are ready to test your luck.

Three Musketeers is a five-reel, 40 payline online slot produced by Red Tiger Gaming, offering a mini-game for each of the Musketeers. Porthos offers you the Bar Bonus – where you get to choose between three symbols – and picking the right one can land you a staggering 1000x multiplier on your wager. Aramis offers a wheel of fortune which can land you wins of up to 888x; Athos meanwhile will make you three offers. The third offer is final, so make your choices wisely to walk away with big prizes, or you risk ending up swordless and empty-handed.

Additional Information:
No of Paylines: 40
Min Bet: €0.20
Max Bet: €100
RTP: 95.29%

Videoslots is now home to 2000 (and counting) games - and also to the very first social online casino experience – Battle of Slots!

This game has had trophies and rewards added and is available for UK players.

Wishing you best of luck !

BR,
Daniel

 

[bebo67]

FINALLY!!!!!!!!!!! I thought ONE MORE TRY VS, and deposited $40, and this is what happened.
Date Status Transaction Type Amount $
02/06/17 19:16:41 GMT Pending Citadel -700
Now please don't return it back because the fields were not filled out properly!

 

[greylady]

FINALLY!!!!!!!!!!! I thought ONE MORE TRY VS, and deposited $40, and this is what happened.
Date Status Transaction Type Amount $
02/06/17 19:16:41 GMT Pending Citadel -700
Now please don't return it back because the fields were not filled out properly!

Yayyyy, you go girl

Glad to see someone is winning but as usual it's not me

 

[bebo67]

Yayyyy, you go girl

Glad to see someone is winning but as usual it's not me

Oh trust me, its been almost a year. I went to withdraw back at easter but it kept getting rejected. I wasn't use to the new format It had been that long! After 4 or 5x's sent back, I was so frustrated even after going to support, I said piss on it. Not this time! And thank you

 

[bebo67]

Oh trust me, its been almost a year. I went to withdraw back at easter but it kept getting rejected. I wasn't use to the new format It had been that long! After 4 or 5x's sent back, I was so frustrated even after going to support, I said piss on it. Not this time! And thank you

Hello,

We are writing to you to inform you that unfortunately the last withdrawal you requested has not been processed. Seems that some details are missing or incorrect.

Kindly avoid using any spaces or symbols in between numbers.

Please do not hesitate to contact us if you need further assistance.

Regards.


Customer Support

And here we go!

 

[greylady]

Oh trust me, its been almost a year. I went to withdraw back at easter but it kept getting rejected. I wasn't use to the new format It had been that long! After 4 or 5x's sent back, I was so frustrated even after going to support, I said piss on it. Not this time! And thank you

Treat yourself, you deserve it, don't go blowing it back on the slots

 

[spintee]

Hello,

We are writing to you to inform you that unfortunately the last withdrawal you requested has not been processed. Seems that some details are missing or incorrect.

Kindly avoid using any spaces or symbols in between numbers.

Please do not hesitate to contact us if you need further assistance.

Regards.


Customer Support

And here we go!

Get account closed for a day,

Please Dan make sure them funds are locked for her

 

[bebo67]

Treat yourself, you deserve it, don't go blowing it back on the slots

Bills, bills, bills

 

[Dan.Videoslots]

Hey everyone.

I am looking into this, I have sent you a private message bebo67.

Best regards,
Daniel.

 

[Playford7]

Hey everyone.

I am looking into this, I have sent you a private message bebo67.

Best regards,
Daniel.

Dan. You cannot be one man, half man half Machine possibly!..
Last night you replied within a minute, I'm genuinely in awe of your conduct. For your service and customer care I genuinely salute you I really do, so refreshing to see a rep continuously go above and beyond.
If you are not paid that of the level of high management something is wrong, if it wasn't for you videoslots would lose a hell of a lot.
Not a brown nosing post, as I've praised you before, but seriously. Your shit hot at your job.
Respect for that.

 

[bebo67]

Hey everyone.

I am looking into this, I have sent you a private message bebo67.

Best regards,
Daniel.

Hi Dan. I haven't checked my message box yet, but it went through! If it was because of you, a huge THANK YOU!

I take it back. I was returned AGAIN! Im not filling the fields out right.

 

[bebo67]

Dan. You cannot be one man, half man half Machine possibly!..
Last night you replied within a minute, I'm genuinely in awe of your conduct. For your service and customer care I genuinely salute you I really do, so refreshing to see a rep continuously go above and beyond.
If you are not paid that of the level of high management something is wrong, if it wasn't for you videoslots would lose a hell of a lot.
Not a brown nosing post, as I've praised you before, but seriously. Your shit hot at your job.
Respect for that.

I know right! And he has a life at home to boot! It's too bad everything is virtual, otherwise we could give him an appreciation party!

 

[Playford7]

I know right! And he has a life at home to boot! It's too bad everything is virtual, otherwise we could give him an appreciation party!

No seriously as said many times, I've not deposited there in a while, but you cannot in anyway complain about the casino.
Everything seems to be dealt with using total integrity, and personally I think that this casino is the only one who acts correctly on a whole. Nobody can dispute they have the best rep of any accredited casino on here.
If any say different, then they would need one hell of a strong argument.
It's admirable, and a pleasure to watch the guy deal with the issues he does, as you say he's just a Normal guy with a family life like many of us, but no... this is robo-dan, the bastian of customer service that all should aspire to.
Any rep on here should be sent on a 1 day training course with dan to see if they have what it takes for the casino they represent to prove they can cut the mustard so to speak.
Dan is the 'chuck Norris' of reps.

 

[lockinlove]

I know right! And he has a life at home to boot! It's too bad everything is virtual, otherwise we could give him an appreciation party!

in the spaces in order

How much you want to withdraw

your bank name

three digit code

5 digit code

account number

 

[Adriana B]

in the spaces in order

How much you want to withdraw

your bank name

three digit code

5 digit code

account number

Yeah -- I thought it was the most simplified bank withdrawal ever. Always got complicated with SWIFT/CCAT codes etc. Could not ask for anything that is more simplistic.

With regards to Dan. I hope you do not crash and burn. You are way too amazing and way too dedicated. Too much for one person (I am available as an assistant by the way).

 

[lockinlove]

Yeah -- I thought it was the most simplified bank withdrawal ever. Always got complicated with SWIFT/CCAT codes etc. Could not ask for anything that is more simplistic.

With regards to Dan. I hope you do not crash and burn. You are way too amazing and way too dedicated. Too much for one person (I am available as an assistant by the way).

Yeah its because the europeans call a branch number a transit number and then the banks make it all confusing too so then you start putting stuff in the wrong spots. Some casinos are a nightmare to try and cashout with all their weird terminology that doesnt relate to us

 

[Playford7]

Yeah -- I thought it was the most simplified bank withdrawal ever. Always got complicated with SWIFT/CCAT codes etc. Could not ask for anything that is more simplistic.

With regards to Dan. I hope you do not crash and burn. You are way too amazing and way too dedicated. Too much for one person (I am available as an assistant by the way).

Dan won't go anywhere soon, he's a valuable commodity to videoslots. Bad business to get rid of someone like this.

 

[PCJACKPOT2008]

If you play more then one slot or go the lobby when hitting a feature on any Red Tiger slot, the eventual win is already credited to your account. Yes, I get features are pre-determined but can't they atleast try to hide it? Makes picking bonuses pointless.

and...

This new slot 3 Musketeers have a feature that I think is not working correctly. You get 3 offers and for every single one of the bonuses I had the first offer has been the highest and when I press collect I get an error message but the slot still works after it. I've had so many of this bonus now that it shouldn't be possible for the first offer to be the highest every single time.

Maybe something to look into, Dan? Maybe i'm not explaining this in the best way but it's friday and i've had a couple of glasses of wine.

 

[Dan.Videoslots]

Hello Pcjackpot2008.

I have sent you a private message.

Best regards,
Daniel.

 

[geordiecolin]

Bills, bills, bills

For fuck sake concentrate on the bills

 

[Playford7]

If you play more then one slot or go the lobby when hitting a feature on any Red Tiger slot, the eventual win is already credited to your account. Yes, I get features are pre-determined but can't they atleast try to hide it? Makes picking bonuses pointless.

and...

This new slot 3 Musketeers have a feature that I think is not working correctly. You get 3 offers and for every single one of the bonuses I had the first offer has been the highest and when I press collect I get an error message but the slot still works after it. I've had so many of this bonus now that it shouldn't be possible for the first offer to be the highest every single time.

Maybe something to look into, Dan? Maybe i'm not explaining this in the best way but it's friday and i've had a couple of glasses of wine.

Surerly this is down to the provider of the slot and not the casino? I ageee with you it's very annoying, as blueprint games do the same.
I just don't see this as something the actual casino can do anything about.

 

[PCJACKPOT2008]

Surerly this is down to the provider of the slot and not the casino? I ageee with you it's very annoying, as blueprint games do the same.
I just don't see this as something the actual casino can do anything about.

Yes. I didn't mean to come of as criticising Videoslots as this is most like out of their hand. Just making Dan aware there might be a glitch in the slot.

I very rarely play Red Tiger slots anyway.

 

[bebo67]

For fuck sake concentrate on the bills

Hahahaha. ALWAYS!

 

[bebo67]

in the spaces in order

How much you want to withdraw

your bank name

three digit code

5 digit code

account number

Too bad they don't ask you or tell you like that and Barb piss off. Thanks Lock, its been done

 

[bebo67]

Yeah its because the europeans call a branch number a transit number and then the banks make it all confusing too so then you start putting stuff in the wrong spots. Some casinos are a nightmare to try and cashout with all their weird terminology that doesnt relate to us

CS kept telling me it was the swift code that needed to go in " bank code". And then it was a 6 digit number. But its all sorted out now.

 

[nikantw]

View attachment 78937

The 2000th game on our casino is Three Musketeers, created by Red Tiger Gaming, and you’ll want to get spinning onto its reels if you want to participate in our Videoslots Millennium Bonanza to win big cash prizes as well as Free Spins.


If you like this and want to play it, you may get a chance to win something extra. Its a draw.
If on the other hand you like other games more, IMHO you should play other games.

 

[curremon]

Has anyone else been experiencing horrible sessions @videoslots lately ?
I have... in long run my rtp get lower and lower.. its around 40% last 2 weeks....

 

[greylady]

Has anyone else been experiencing horrible sessions @videoslots lately ?
I have... in long run my rtp get lower and lower.. its around 40% last 2 weeks....

You are doing better than me as mine is down to 29.88% and has been for about 6-7 weeks. I don't think it is just Videoslots as a lot of people are complaining about how brutal the slots are across all sites.

 

[spintee]

Has anyone else been experiencing horrible sessions @videoslots lately ?
I have... in long run my rtp get lower and lower.. its around 40% last 2 weeks....

Yep its why I haven't been playing lately

You are doing better than me as mine is down to 29.88% and has been for about 6-7 weeks. I don't think it is just Videoslots as a lot of people are complaining about how brutal the slots are across all sites.

Yes correct and not just VS but my luck has been double jamed on VS