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Videoslots - Newly Accredited

Click here for our Videoslots Review
Read more about Videoslots in our in-depth review
Hi all,

I'm not aware of what exactly happened with the favorites-function yesterday, however, great to hear the issue resolved itself! If you experience similar or any kind of irregularities on our site, the quickest way to report it is through our support. Anyways, thank you for bringing this to our attention here as well.

Have a nice day everyone!
 
Louforbes85 said:
@Team.Videoslots what is going on with withdrawals? I withdrew on the 21st, it was approved straight away and still nothing! I withdrew somewhere else on Monday and its already in my account!!!
Click to expand...
Could you please send us a PM so we can look further into the issue?

Oscar Arnhem said:
@Team.Videoslots ,can you respond on my PB and/or the email i send yesterday
Click to expand...
I replied to you earlier today, thanks for reaching out!


anddi32 said:
Rules say nothing about 2500xp so you don't need to have 2500xp points. Simple
Click to expand...
100% correct; this week the Wild West battle does not have any XP requirements!

Have a nice day everyone and good luck on the slots!

Br,
Team Videoslots
 
Team.Videoslots said:
Hi @PeterH92,

Yes, given that your VISA card supports Direct payments, it should be. Please contact your bank to confirm.

Best regards,
Team Videoslots
Click to expand...
I don't know if I've done it right I sent the payment to my Visa card yesterday around 6 PM checked my bank account this morning and It's still hasn't gone in for some reason. I have spoken to my bank and he said that my Visa card is Direct enabled.
 
@Team.Videoslots Do you know when you are getting Pig Wizard Megaways? It's been out for months, but it's only on a few sites, so i don't know if it's always going to be exlusive or not. Would be nice to have Inspector Gadget and Imperial Dragon as well, all these slots are Blueprint.
 
@Team.Videoslots
Hi and good morning. I have been benifiting from your visa direct Wd for the past month but last night t made a WD wich as always was processed fast however it as not gone in the bank, Just wondered if there had been any issues regarding visa direct payments

Regards David
 
Hi All,

@MrEvil -- It's exclusive, but we will have it soon as well.

@dionysus -- Still some issues, it's will be brought back when everything works as intended. Sorry for the inconvenience.

@Lincolnuk -- It should still be working as before. Please get in touch with our support, or us at [email protected], and we would happily investigate further.

Have a great weekend, everyone!

Best regards,
Team Videoslots
 
samdog21 said:
Hey brother last night I cash out 200$ vs as ecashout had money in 2hrs wtf. It still via gigadat. But wow give it a go. It in the withdraw page✌
Click to expand...
dang and i made a 600 WD last night and still had to do bank transfer
hope the etransfer is sorted

they did email me saying it's offline to be sorted
 
my last visa direct took around 26 hours. made a second at 11 today and as still not reached my account. Not bad for a service that is suppose to take a maximum of 30 min from the time its processed
 
dionysus said:
dang and i made a 600 WD last night and still had to do bank transfer
hope the etransfer is sorted

they did email me saying it's offline to be sorted
Click to expand...
Sorry brother hope it stays working, I read about ecashout it's run by gigadat, but direct, it's costing vs for sure but we deserve instant payouts to. Lol
 
Quick question. Don’t play a huge amount at Videoslots these days, but do you still earn free spins etc as you play?

I’ve wagered a fair chunk over the last few deposits and not got either a jackpot wheel or a 5 free spins reward.

it feels like some kind of setting is applied to my account? Anyone had similar? :p Or have I turned off promotions by accident? lol

Rob :)
 
JGslots said:
Quick question. Don’t play a huge amount at Videoslots these days, but do you still earn free spins etc as you play?

I’ve wagered a fair chunk over the last few deposits and not got either a jackpot wheel or a 5 free spins reward.

it feels like some kind of setting is applied to my account? Anyone had similar? :p Or have I turned off promotions by accident? lol

Rob :)
Click to expand...

The CoS free spins are credited every Monday.
The jackpot wheels are awarded for completing certain achievements. Depending on the game you are playing you may be very close ore very far from one. You can see the achievements and your progress but you can't see if they have a jackpot wheel under them.
 
JGslots said:
Quick question. Don’t play a huge amount at Videoslots these days, but do you still earn free spins etc as you play?

I’ve wagered a fair chunk over the last few deposits and not got either a jackpot wheel or a 5 free spins reward.

it feels like some kind of setting is applied to my account? Anyone had similar? :p Or have I turned off promotions by accident? lol

Rob :)
Click to expand...

Each slot has achievements attached to them mate, examples include, "win 1,000 times", "win 4 times in a row", "win 500 times", "win 2,500 times" etc etc

Some (but not all) of these achievements have a reward hidden behind them, in all cases AFAIK, these are all a blue wheel of jackpots

Blue wheels offer various prizes which include, free spins, cash prizes, battle tickets and three progressive jackpots, mini, minor and major, major is usually a fewK!!

When you complete all achievements for a particular slot you then get a red wheel which are much better, higher numbers of FS on offer at better spin values, along with chance to upgrade to the better XP wheels which have large cash amounts up for grabs as well as the three jackpots.

More here

You do not have permission to view link Log in or register now.
 
I've been using Neteller at VS since 2014. From 2019 I'm forced to play in sek but I'm told that all my history on my account is still valid.
I do have used other ways than Neteller to deposit also but since that is the main one I've always been able to ask them to set my account back to be able to withdraw to Neteller anyway.
A couple of weeks ago I noticed under Neteller it says I had to make a deposit first to be able to use it????
So suddenly those thousands times before isn't enough?

I sent an email and it took over a week to get a reply back, that I have to make a new deposit to Neteller.
Why? What is this? How many changes have you done to my account that I'm not aware of?

Have this happened to others?
 
Tirilej said:
I've been using Neteller at VS since 2014. From 2019 I'm forced to play in sek but I'm told that all my history on my account is still valid.
I do have used other ways than Neteller to deposit also but since that is the main one I've always been able to ask them to set my account back to be able to withdraw to Neteller anyway.
A couple of weeks ago I noticed under Neteller it says I had to make a deposit first to be able to use it????
So suddenly those thousands times before isn't enough?

I sent an email and it took over a week to get a reply back, that I have to make a new deposit to Neteller.
Why? What is this? How many changes have you done to my account that I'm not aware of?

Have this happened to others?
Click to expand...

Neteller & Skrill upgraded their API system, so VS had to do new integration. So you are unfortunately require to deposit before you can withdraw. Same goes for everyone.
 
Mr Wild said:
Neteller & Skrill upgraded their API system, so VS had to do new integration. So you are unfortunately require to deposit before you can withdraw. Same goes for everyone.
Click to expand...

Nice! I'll be happy to. Can you please send me some to my Neteller account and I can make a deposit?
I have some problems these days since Neteller doesn't accept my card.
 
Tirilej said:
Nice! I'll be happy to. Can you please send me some to my Neteller account and I can make a deposit?
I have some problems these days since Neteller doesn't accept my card.
Click to expand...

You can always do a bank withdrawal, its instant in Sweden. Also you can ask support to reset your withdrawal method to the next method you chose to deposit with.
 
Mr Wild said:
You can always do a bank withdrawal, its instant in Sweden. Also you can ask support to reset your withdrawal method to the next method you chose to deposit with.
Click to expand...

I know I can, I have done it, but I don't want to. I want the money to go to Neteller. I use it to pay for certain things.
I am also aware that I can talk to support and get it changed since I do that all the times.

How come you never inform us about changes that happen? How come we always have to find things out after you already have done everything. I see changes all the time. Swisch buttons, name changes... I don't mind changes but it's always easier if you are informed before. I would have known about Neteller if you had told me.
Have you stopped sending emails to Swedes or is that just me who doesn't get any? None in several weeks now.
 
Tirilej said:
I know I can, I have done it, but I don't want to. I want the money to go to Neteller. I use it to pay for certain things.
I am also aware that I can talk to support and get it changed since I do that all the times.

How come you never inform us about changes that happen? How come we always have to find things out after you already have done everything. I see changes all the time. Swisch buttons, name changes... I don't mind changes but it's always easier if you are informed before. I would have known about Neteller if you had told me.
Have you stopped sending emails to Swedes or is that just me who doesn't get any? None in several weeks now.
Click to expand...

Neteller & Skrill changed their integration, not VS.
Dont believe they stopped sending emails, best to check with @Team.Videoslots.
 
Mr Wild said:
Neteller & Skrill changed their integration, not VS.
Dont believe they stopped sending emails, best to check with @Team.Videoslots.
Click to expand...

If they replied earlier than 10 days I would, but I guess it's time for me to start contact normal support if I need help. It's fine.
Thanks for giving me the reason for Neteller. I appreciate it :thumbsup:
 
Tirilej said:
...
Have this happened to others?
Click to expand...

Yes, I posted about it. Support wasn't that late to answer and said I could cashout the deposit needed without wagering it. I guess that was good.

I understand it is something Neteller changed, some extra security, but I don't understand why it had to affect the VS withdrawal page. That makes no sense to me.

Truth is that it would be no trouble to a regular depositor, other than the "WTF is going on" the first time you see it. On the other hand, if some people used all their budget early on the month and had a nice cashout from the battle weekend, they would have a very unpleasant surprise trying to cashout.
 
nikantw said:
Yes, I posted about it. Support wasn't that late to answer and said I could cashout the deposit needed without wagering it. I guess that was good.

I understand it is something Neteller changed, some extra security, but I don't understand why it had to affect the VS withdrawal page. That makes no sense to me.

Truth is that it would be no trouble to a regular depositor, other than the "WTF is going on" the first time you see it. On the other hand, if some people used all their budget early on the month and had a nice cashout from the battle weekend, they would have a very unpleasant surprise trying to cashout.
Click to expand...

It's odd, because I haven't heard about any problems with other casinos and Netller/Skrill. Shouldn't it have been the same everywhere? It worked fine when they change my currency. It should be the same now of course..

If I just could deposit some money to my Neteller then it wouldn't be a problem. Damn :)
 
Last edited:
@Team.Videoslots I see you are adding more Red Rake slots, maybe you can add The Travels of Marco and Knights while you are at it? I don't know any casino with Knights, so it would be nice to see.
 
Team.Videoslots said:
Hi @Tirilej

Could you please reach out to us via PM if you still have anything you need assistance with?

Best regards,
Team Videoslots
Click to expand...

Oh, I don't know if you in the Team are talking to each other or if I'm in contact with someone in normal support instead. I will get help to solve my problem though without having to make a new deposit :)
Thanks anyway!
 
Tirilej said:
If they replied earlier than 10 days I would, but I guess it's time for me to start contact normal support if I need help. It's fine.
Thanks for giving me the reason for Neteller. I appreciate it :thumbsup:
Click to expand...

The dev-department manage to locate a limited bug affecting a few players not receiving emails. You should get emails now again, thx for flagging this. Had never been found this quick if you didn’t drop it here.
 
I've been told now that if your account has not had an activity for 6 months you will lose your option to have your weekendbooster and will be converted to the "we will take some of your winnings and give it back to you on fridays booster" instead.

This is so annoying, they could had at least warned me of it before they changed it.
And apparently it's "impossible" for them to change it back (yeah right..)

Just a headsup to anyone regarding that.

I also suspect they will probably remove the cashback for everyone soon given how they keep decreasing everything..
 
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