Videoslots - Newly Accredited

[colinsunderland]

@Team.Videoslots any update on my question about the sportsbook from weeks ago?

 

[dionysus]

@Team.Videoslots any update on my question about the sportsbook from weeks ago?

Thanks; seems VS forgot to answer my question...again

 

[dionysus]

Hi,
Any word from my last week Q; youd said youd get back to me yesterday
thanks

*bump
@Team.Videoslots

Good morning @dionysus,

We will give you an answer later today.

Best regards,
Team Videoslots.

Hi @dionysus,

Sorry about that, we'll update you later today.

Best regards,
Team Videoslots.

I mean, it's not as though it's a question VS shouldnt know

 

[CongoGB]

Anyone having issues withdrawing today? I'm talking to support, but still getting "This is not your First In First Out deposit method so it is currently unavailable to withdraw with." when I try to withdraw to my card (my only deposit method).

Wondering if it's just me or a bigger problem.

 

[Team.Videoslots]

Hi there @CongoGB,

There should not be a bigger problem with withdrawals. Please send us an e-mail to [email protected] and we'll assist you.

Best regards,
Team Videoslots.

 

[bamberfishcake]

@Nicola dont know if your aware but its ready for you!

Had about 530 spins. 50/50 9p and 18p. First 100 spins land 3 bonuses then nothing for 400 or so spins then two bonuses within 12 spins.

Unfortunately for me the best was this one about 35x. None of the others went over x20. Was more like 'Wheres the Brides' for me.

 

[CongoGB]

Withdrawal issue still ongoing! Just wanted to put it out there - e-mails from support lead me to believe it isn;t just me.

 

[Team.Videoslots]

Hi Everyone,

We are experiencing some technical problems with the site which are being worked on.

Best regards,
Team Videoslots.

 

[CongoGB]

Ooo, the site is kinda working, but upon a quick refresh, I had a few seconds glimpse of a DDoS protection service pop-up.

Hope VS isn't being attacked!

 

[Kroffe]

Ooo, the site is kinda working, but upon a quick refresh, I had a few seconds glimpse of a DDoS protection service pop-up.

Hope VS isn't being attacked!

Dont worry, i got my best guy on the case!

 

[Kroffe]

Shame they didnt fix the way it counts the freespins in Whos the bride.
I get that its a clone of doa1, but still.

 

[CongoGB]

Can @Team.Videoslots give an ETA when they're gonna fix withdrawals? This is getting ridiculous now.

Of course, it's been so long since I originally wanted to withdraw that I now don;t have enough to bother withdrawing now. Not the end of the world, as it was only £25, but that's hardly the point...

 

[Kroffe]

Can @Team.Videoslots give an ETA when they're gonna fix withdrawals? This is getting ridiculous now.

Of course, it's been so long since I originally wanted to withdraw that I now don;t have enough to bother withdrawing now. Not the end of the world, as it was only £25, but that's hardly the point...

What option are you using?
I used trustly just now, and that worked.
I have gotten the "this is not your most used..." message once or twice before tho.

 

[CongoGB]

I deposit via my card - never used another option. When I click on that option, I get:

"This is not your First In First Out deposit method so it is currently unavailable to withdraw with."

Which is BS, as it worked last week, and is the only method I use to deposit.

Last response I got about it was:

"We are experiencing problems with our First in First out method right now, and we are solving the issue at the moment. "

 

[Nicola]

@Nicola dont know if your aware but its ready for you!

Had about 530 spins. 50/50 9p and 18p. First 100 spins land 3 bonuses then nothing for 400 or so spins then two bonuses within 12 spins.

Unfortunately for me the best was this one about 35x. None of the others went over x20. Was more like 'Wheres the Brides' for me.

View attachment 117827

Had a few thousand spins and had the 5 extra spins twice but no wildline yet.

Apart from nicking the sounds from the original DoA I see they nicked some from Twin Spin too!

Good game though

 

[Team.Videoslots]

Good morning @CongoGB,

Please send us that e-mail to [email protected] and we'll help you with the withdrawal.

Best regards,
Team Videoslots.

 

[CongoGB]

Good morning @CongoGB,

Please send us that e-mail to [email protected] and we'll help you with the withdrawal.

Best regards,
Team Videoslots.

Morning @Team.Videoslots ,

No need - can confirm that card withdrawals are now working again - phew!

 

[bamberfishcake]

A great morning on VS. Pink Elephants gave me my first taste of a slot going crazy. Cleverly posted in Winner Screenshots August to grab extra attention.

Played on for a bit and grabbed my second ever bonus on Opal Fruits (dont play it much) which was much better than the first bonus i had......

£30 deposited, £400 withdrawn and already in the bank, courtesy of my still favourite casino Videoslots

 

[sapit222]

@Team.Videoslots

@Team.Videoslots

Any update when you will get back (you had them earlier this year) all of the missing games for Sweden?

Like Merkur: Magic Mirror Deluxe 2, Dragons Treasure, Vampires etc?
MG: The Finer Reels of Life, Jurassic World,
Isoftbet: Rambo,
Leander: Afterlife Inferno,
Playtech: Panther Moon,

And many more..

Any update?

 

[Team.Videoslots]

Hi there @sapit222,

Sorry for not getting back to you earlier regarding the above, we'll try to look into this today and update you via PM.

Best regards,
Team Videoslots.

 

[DreamRJ]

@Team.Videoslots - Hi, can you please kindly reach out to Relax Gaming and ask them when and if Money Train will be back for UK players please?

They removed it because of the buy feature button? That slot was great. So please please can you ask them if they will bring it back for the UK without the Buy Feature button?

Thanks in advance

 

[Team.Videoslots]

Hi @DreamRJ,

We shall reach out to the provider and ask.

Best regards,
Team Videoslots.

 

[shadow123]

Hi Team

Finished all the trophies on Carnival Queen a couple of hours ago but no sign of a wheel
yet,presume all achievments does award one on this game, dont mind waiting as long as I
know its coming

 

[Team.Videoslots]

Hello @shadow123

There can sometimes be a delay before receiving it, however, you can send us an email and we can take a look at it for you.

Br,
Team Videoslots.

 

[spoo42]

Hi @Team.Videoslots

Are there still issues with the'first in first out' error that was mentioned on the previous page? Or has it been fixed or is it ongoing ?

 

[Team.Videoslots]

Hi @spoo42,

We are still experiencing some issues but looking to get it solved as soon as possible. If you are affected by this, please reach out to our support or send us an e-mail at [email protected] with your details and we will do our best to assist you further.

Best regards,
Team Videoslots.

 

[spoo42]

Hi @spoo42,

We are still experiencing some issues but looking to get it solved as soon as possible. If you are affected by this, please reach out to our support or send us an e-mail at [email protected] with your details and we will do our best to assist you further.

Best regards,
Team Videoslots.

Thanks for the reply @Team.Videoslots , will leave it till the morning then if theres still issues will get intouch.

 

[bjtaz44]

Just send us an email....just send us an email, copy and paste this save you some time.

 

[Steviedoo]

Just wondering if amatic slots will ever come back?

 

[Team.Videoslots]

Hello @Steviedoo

We hope that we will be able to offer them to you in the future.

Best regards,
Team Videoslots.

 

[Nicola]

@Team.Videoslots I've seen evidence in the past week (from three separate players) that you are carrying out full credit searches on players at your casino from certain European jurisdictions.

Can you enlighten me and everyone else what countries this is affecting and the purpose of such searches? I understand the KYC rules and to prevent money-laundering, but knowing additional information such as credit card use, loans and mortgages is a little concerning.

 

[colinsunderland]

@Team.Videoslots I've seen evidence in the past week (from three separate players) that you are carrying out full credit searches on players at your casino from certain European jurisdictions.

Can you enlighten me and everyone else what countries this is affecting and the purpose of such searches? I understand the KYC rules and to prevent money-laundering, but knowing additional information such as credit card use, loans and mortgages is a little concerning.

UK or outside the UK?
Probably the same in the EU as here, but to do a full credit check on someone requires explicit consent from the data subject in the UK. An ID check (or soft search) is what most casinos do and is usually agreed to within the T&C's, which is fine.

 

[samdog21]

If they ever asked me for that shit I would say nice knowing ya

 

[Borgie]

If they ever asked me for that shit I would say nice knowing ya

Not sure they are actually asking !

 

[Kroffe]

UK or outside the UK?
Probably the same in the EU as here, but to do a full credit check on someone requires explicit consent from the data subject in the UK. An ID check (or soft search) is what most casinos do and is usually agreed to within the T&C's, which is fine.

Pretty sure you dont need consent here in Sweden.
I can request a creditcheck on someone if i want. Costs a bit, and takes some time, but its not classified information in any way over here.

Edit: I was wrong. I can not do a creditcheck on someone. You need permission from data-inspection somethingsomething to do one. But any company providing a service or selling something can perform a creditcheck to make sure you can pay.

 

[colinsunderland]

Pretty sure you dont need consent here in Sweden.
I can request a creditcheck on someone if i want. Costs a bit, and takes some time, but its not classified information in any way over here.

Yeah just saw it was a Swedish player, haven't seen where the others are from though.

 

[Kroffe]

Yeah just saw it was a Swedish player, haven't seen where the others are from though.

Can you link me the thread?
Or maybe it wasnt on here.

edit: either here or pm.

 

[Slottery]

Is there anything was it not public information in Sweden

 

[Kroffe]

Is there anything was it not public information in Sweden

Theres alot of information open to the public here, that may count as classified information in other countries.
I think its a good thing.
Its not just information about people of course.

 

[slotmaster]

Theres alot of information open to the public here, that may count as classified information in other countries.
I think its a good thing.
Its not just information about people of course.

What does it say about a bear named kroffe? He is not a bear and he has a winnie the pooh regression fetish?

 

[Kroffe]

What does it say about a bear named kroffe? He is not a bear and he has a winnie the pooh regression fetish?

No information about Kroffe is made public, not since the incident.

 

[dionysus]

No information about Kroffe is made public, not since the incident.

Noone ever asks what happened to Kanga and Roos husband/father
Best to leave that stone unturned, eh

 

[Kroffe]

Noone ever asks what happened to Kanga and Roos husband/father
Best to leave that stone unturned, eh

Yeah, we dont talk about the incident.

 

[Team.Videoslots]

Good morning everyone,

@Nicola If you could send an e-mail to [email protected] with more details about this we can take a look and, hopefully, we can explain further

Best regards,
Team Videoslots.

 

[colinsunderland]

Good morning everyone,

@Nicola If you could send an e-mail to [email protected] with more details about this we can take a look and, hopefully, we can explain further

Best regards,
Team Videoslots.

With respect, why not just say in public if you do credit checks on people, which type and in which countries? None of the cases were Nicola so it;s not like you can discuss any with her specifically?

 

[Team.Videoslots]

Hello @colinsunderland

Its simply that we do not know how these routines work and since @Nicola has information regarding it, if we can take a look then perhaps we can either explain or talk to someone that can explain this further for us

Best regards,
Team Videoslots.

 

[colinsunderland]

Hello @colinsunderland

Its simply that we do not know how these routines work and since @Nicola has information regarding it, if we can take a look then perhaps we can either explain or talk to someone that can explain this further for us

Best regards,
Team Videoslots.

ah right sent you a link by PM

 

[nikantw]

I tried to get as many wheels as I could this month. I managed to get 50 so far. The obvious target was a jackpot, but any single win over 50 euro would be ok.

No jackpot of course. Someone else did, I am guessing its 1/100,000 chance? Worst? I did manage 10 euro from the free spins and maybe another 10 from the cash prizes but failed on battle tickets. I even lost a 2 person SnG I tried!

The one that particularly hurt was a 'winner takes it all" battle. I was 1st with a nice score from the start. My last spins had a crappy bonus and was afraid it would cost me ...... it did. A late entry was luckier and took all the money

 

[geordiecolin]

I tried to get as many wheels as I could this month. I managed to get 50 so far. The obvious target was a jackpot, but any single win over 50 euro would be ok.

No jackpot of course. Someone else did, I am guessing its 1/100,000 chance? Worst? I did manage 10 euro from the free spins and maybe another 10 from the cash prizes but failed on battle tickets. I even lost a 2 person SnG I tried!

The one that particularly hurt was a 'winner takes it all" battle. I was 1st with a nice score from the start. My last spins had a crappy bonus and was afraid it would cost me ...... it did. A late entry was luckier and took all the money

View attachment 117937

What I would like to know is how you are able to take part in battles multiple times when us mere mortals can only take part in the battles once?

 

[nikantw]

What I would like to know is how you are able to take part in battles multiple times when us mere mortals can only take part in the battles once?

We are the "Anonymous", we will take over the universe!