Videoslots - Newly Accredited

[geordiecolin]

Lets just watch out for when Matti posts

 

[samdog21]

To things I would like gone as long time customer CLASH OF SPINS GO AWAY. And what ever happened to the 100spin offers I used to get in the mail sure had to deposit 20 no big deal it was nice getting that iam almost at 180000xp should be about 105 when I get to 21xp hope the wheel and vs still here.

 

[geordiecolin]

Am I the only person who has been unable to reset their game rewards after completing them? Am I the only person to see a huge decrease in the monday free spins from the previous weeks gameplay? Thousands of pounds of spins this last week gave not one free spin!
It is like videoslots are working on national lottery percentages without a charitable obligation

 

[dionysus]

Am I the only person who has been unable to reset their game rewards after completing them? Am I the only person to see a huge decrease in the monday free spins from the previous weeks gameplay? Thousands of pounds of spins this last week gave not one free spin!
It is like videoslots are working on national lottery percentages without a charitable obligation

i dropped 1k into the casino
for 10 free spins
totes worth it

 

[geordiecolin]

i dropped 1k into the casino
for 10 free spins
totes worth it

In the first few weeks of them lauching those Monday rewards I was getting loads of free spins. It appears to have been just another easing of their now laughable reward system

 

[Nicola]

@Team.Videoslots Do you have the dates when the new BTG slots are going to be added to VideoSlots?

The games are Monopoly Megaways and Millionaire Mystery Box.

Thanks

 

[Team.Videoslots]

Hello @Nicola

Should everything go as intended, we should be going live with Millionaire Mystery Box on the 20th of this month and Monopoly Megaways shortly after that

Br,
Team Videoslots.

 

[Nicola]

Thanks. Looking forward to these new BTG games as the last couple have been rather below par.

 

[spiker1977]

Hello @Nicola

Should everything go as intended, we should be going live with Millionaire Mystery Box on the 20th of this month and Monopoly Megaways shortly after that

Br,
Team Videoslots.

Deny Deny Deny 10 pages of questions about the RTP change, but VS support is here to tell us when then new BTG is on there site..

 

[thr0b]

Millionaire Mystery Box is crap, so don’t look forward to it too much. It’s basically the exploding reels of Diamond Mine, but by BTG.

I’d stick to the Megaways game if I were you.

 

[spiker1977]

Hello everyone,

As we have been expanding into more regulated markets, we have unfortunately not had the resources to sustain different RTPs for all the different markets. Due to this we decided to make the RTP the same for all our markets.

Best regards,
Team Videoslots.

The world's biggest online casino = but no resources?



Sry I could not help my self ..

 

[deleted_user-20231116]

In the first few weeks of them lauching those Monday rewards I was getting loads of free spins. It appears to have been just another easing of their now laughable reward system

I think it's unchanged, but some people have probably played just to get the spins. You have to spin really fast to get anything from clash of spins, at least 2 slots at the same time. I never get much from it either, some mondays i get nothing at all.

 

[CongoGB]

It's mainly fluke getting CoS spins on a Monday. I find the only way is to get lucky on the hours when it is the "big wins" to get to the top. Somehow managed 49 (not very good) spins this Monday, but usually get no more than 5.

Unrelated question to @Team.Videoslots - is there going to be a Christmas CM competition this year?

 

[Team.Videoslots]

Hello @CongoGB

As soon as I know this I will make sure to update everyone on this thread

Best regards,
Team Videoslots.

 

[goatwack]

Oh so it's "I" now is it

 

[Kroffe]

Rip Team_videoslots.

Welcome Person_videoslots.

 

[steveh35]

Rip Team_videoslots.

Welcome Person_videoslots.

As Halloween was last week isn't it time you changed your headwear Mr Kroffe?

 

[Kroffe]

As Halloween was last week isn't it time you changed your headwear Mr Kroffe?

Im sure i dont know what you are talking about!

 

[sueyh]

@Team.Videoslots

The annoying "putting SMS code" on deposit is back. I really don't mind writing a few numbers, the issue is I never get a txt from VS.
I already talked to the live chat. The live chat was great, but all he/she can do is reporting the issue.

Same thing happened a couple of years ago...I think it's really time for you to change the method to send txt.

Hopefully you can fix the issue soon.

 

[Team.Videoslots]

Hello @sueyh ,

If you could send an e-mail to us explaining this issue we can take a look at it for you and perhaps get it resolved.

Best regards,
Team Videoslots

 

[sueyh]

@Team.Videoslots

I believe I already said the what the issue is.
Click the deposit button after I put all the card details, the pop-up message said I have to put the verification code that was sent to my mobile, but no TXT from VS.
Yes, VS has the right mobile number, the live chat confirmed.

Same thing happened a couple of years ago.

Do you think it is because I click the "disable" for getting a txt from VS a few years ago, I disabled it because it was annoying to get TXT from VS about weekly race money and weekend cashback money in the middle of the night on NZ time.-normally the money was given after midnight here.-

 

[Team.Videoslots]

Hello again Sueyh,

I believe the issue would be something else, will report it to our tech team but an e-mail directly to [email protected] makes it easier to reach out if we would have any questions or an update for you

Best regards,
Team Videoslots.

 

[deleted_user-20231116]

@Team.Videoslots
Do you think it is because I click the "disable" for getting a txt from VS a few years ago, I disabled it because it was annoying to get TXT from VS about weekly race money and weekend cashback money in the middle of the night on NZ time.-normally the money was given after midnight here.-

Try setting your phone in do not disturb mode, you can set it so it goes on automatically when you are supposed to be sleeping. I hate waking up to texts or annoying people trying to sell you junk, so mine is always in do not disturb mode while i sleep. Sleep is important.

 

[anddi32]

So videoslots has taken lower rtp versions on all markets now ? Pathetic

Yes can you please explain this? No information anywhere and now I checked gemix theoritical RTP is 94.8. It was 96.8 before at least for finnish players. And again: You have not informed the players in any way

 

[ChopleyIOM]

The best evidence anyone can find of VS 'communicating' changes to RTP was back in February when they nobbled the UK and Swedish markets, (and even then it was a discreet post on their site's news feed, which everyone follows very closely I'm sure), no one can find any trace of them informing their players of these latest wide-ranging and detrimental changes.

Coincidentally, there's no trace of me making any deposits there since I found out about it.

 

[curremon]

Team_Ingnoresalot should finally say something about this ? How dodgy it is that you answer here lots of minor stuff, but ignore everything releated to your creedy stuff...

 

[deepsky2]

Videoslots team would be good to here from you re RTP changes and why there has been no informing your players since Feb of the lower RTP. I have had some replys through support by email but the answers been wishy washy as you dont know how or what to say. You say your a people casino but total ignore your valuable players. How many times are you going to ignore this as I'm starting to find it rude and insulting the silence from your end as your hiding something.

 

[Team.Videoslots]

Hi Guys,

Hello everyone,

As we have been expanding into more regulated markets, we have unfortunately not had the resources to sustain different RTPs for all the different markets. Due to this we decided to make the RTP the same for all our markets.

Best regards,
Team Videoslots.

Best regards,
Team Videoslots.

 

[deepsky2]

Hi Guys,



Best regards,
Team Videoslots.

So you lower Mystery Reels Megay down to 93%ish from 98.06 for all markets. You still would of been way head lowering to 96% but 93% across all markets is greed.

 

[deleted_user-20231116]

Another provider joins the shitlist with a lowered RTP, the new Tomb of Nefertiti from No Limit 94,12% RTP on Videoslots, 96,19% on Leo.

So are you going to release all slots with a lower RTP now then?

Edit: All other slots from No Limit have the normal 96% ish RTP.

So you lower Mystery Reels Megay down to 93%ish from 98.06 for all markets. You still would of been way head lowering to 96% but 93% across all markets is greed.

Videoslots never had mystery reels with 98% RTP, it has been 96% RTP since the slot released.

 

[deepsky2]

Another provider joins the shitlist with a lowered RTP, the new Tomb of Nefertiti from No Limit 94,12% RTP on Videoslots, 96,19% on Leo.
View attachment 117540

So are you going to release all slots with a lower RTP now then?

Edit: All other slots from No Limit have the normal 96% ish RTP.



Videoslots never had mystery reels with 98% RTP, it has been 96% RTP since the slot released.

Not here shows 93.06

 

[deepsky2]

Hi Guys,



Best regards,
Team Videoslots.

Remember when you orginal post this statement was only after members discovered the lower RTP. Why did u sneak the lower RTP for the 2nd time with out notifying players first if you really are for the players it was posted only after complaints.

 

[deepsky2]

New name for Videoslots, Lower RTP Casino. Come play with us so we can empty your pockets faster.
Yes many will agree there a solid outfit with fast payouts but I wouldn't put them in the top 5 of best casinos not after the cold way they been doing stuff.

 

[ternur]

Hello everyone,

As we have been expanding into more regulated markets, we have unfortunately not had the resources to sustain different RTPs for all the different markets. Due to this we decided to make the RTP the same for all our markets.

Best regards,
Team Videoslots.

Hello Bebo67.

We always set the games on our site to the highest available RTP setting, if there is several available. You can check the RTP of all games from Old / Expired Link.

RTP itself is the term casinos use to describe the percentage of all the wagered money games will pay back to players over time. For example, if you make a hundred $1 bets on a slot on which RTP is 96%, you might expect to get back about $96 in wins.

Br,
Team Videoslots.

 

[ChopleyIOM]

Another provider joins the shitlist with a lowered RTP, the new Tomb of Nefertiti from No Limit 94,12% RTP on Videoslots, 96,19% on Leo.
View attachment 117540

That is interesting, according to the affiliate pack for this game it only exists at 96.19% RTP.

 

[nikantw]

I almost make a mistake and post about lower RTP at another provider yesterday......
When I checked again it was just a mistake. The RTP in Resident Evil 6 is low everywhere.

So lets just make it a habit to check the RTP of every game before play. The info online can be wrong sometimes.

 

[deleted_user-20231116]

I remember Mystery Reels Megaways being 96% Because i asked if they could get the 98% version, in this thread somewhere.

That is interesting, according to the affiliate pack for this game it only exists at 96.19% RTP.

View attachment 117543

That is very interesting. Where can you get information like that btw? a lot of very useful info in that screenshot, and it would be nice to be able to check other slots as well.

 

[ChopleyIOM]

That is very interesting. Where can you get information like that btw? a lot of very useful info in that screenshot, and it would be nice to be able to check other slots as well.

You do not have permission to view link Log in or register now.

 

[DreamRJ]

@Team.Videoslots - Any update about when and if the Gamomat slots will be available for UK players? Some casinos do allow us to play a handful of Gamomat slots. But they have a lot of slots I want to play you have listed. Please can you reach out to Gamomat and enquire about when or if they will be going to get a UK license for your casino to allow the UK to play them?

They have some really great slots. Please can you also PM me when you hear back. Or will I have to follow up with you in a week or 2?

Thanks in advance

 

[Team.Videoslots]

Hello DreamRJ,

If you could send this question in an e-mail to [email protected] we will reply to you there as soon as we have a clear answer for you

Best regards,
Team Videoslots.

 

[DreamRJ]

Hello DreamRJ,

If you could send this question in an e-mail to [email protected] we will reply to you there as soon as we have a clear answer for you

Best regards,
Team Videoslots.

Ok, sending email now. I will just copy and paste the same message but in the email!

 

[DreamRJ]

And sent email........

 

[nikantw]

@Team.Videoslots

When I try to cashout to Neteller, same method as 1000 times before, same I deposited today and 1000 times more, it says this crap:

BTW same goes with all withdrawal methods!!
WTF!

Support say they will get back to me!!!
What is going on?

 

[nikantw]

Ok, fixed now... phew, that was scary...
I managed to lose 50 before the cashout but that is on me.

 

[anddi32]

Now two times in a row my RTP-section looks something else than it should (two different sessions) but worse thing is that i can see my XP-points are not moving as they should be (just tested) and also my rewards looks like every third win will count or not count.

So I'm totally confused atm how many points i've missed or how many trophy counts i've missed. I've sent you an email touching my RTP-section session earlier but now i also noticed that my XP/ trophy-points are not calculated as they should be. So before i'll start my work and write all the details to you i'm just asking do you have some common problem or am i only one?

And here's screen shot from one of my session. As you can see there is dates messed up



And here is my latest session. I wanted to test one more time and played 6 spins. You can see there is something totally weird. And yes I got xp/trophypoints just from 2 spins.

 

[Nicola]

@Team.Videoslots Expected to see 'Who's The Bride' out from NetEnt today. Have they put the release date back again?

 

[Kroffe]

Site down?

 

[Nicola]

Completly borked. Cloudflare errors and no games loading.

Edit: I logged out and in again and it logged in as 'Lamyong' in a different currency whatever that means.

Someone else's account but you can't do anything!

 

[Harry_BKK]

@Team.Videoslots Expected to see 'Who's The Bride' out from NetEnt today. Have they put the release date back again?

 

[Team.Videoslots]

Hello everyone,

@Kroffe - The site seems to be working for us now, could you please check again and see if the errors still occur.

@Nicola - Please send us an email with what happened when you try and log in and we will investigate this further, we also have that game planned in for next Tuesday

Br,
Team Videoslots.