Videoslots - Newly Accredited

[Team.Videoslots]

Hello @Jasminebed

I checked and can confirm that all games released yesterday had trophies and rewards added behind them, could you kindly send us an email and we will take a look into why you did not receive any Trophies.

Regarding the Wheel of Jackpots, you can indeed get Jackpot Chase Entry Tickets from the Blue Wheel.

Have a great day!

Br,
Team Videoslots.

 

[helenakp]

@[B]Team.Videoslots[/B] the 30 rounders tickets- Cloud Quest doesn't wok for me,any problems with Playngo again? the game keeps loading and nothing

edited:the game is ok now

 

[Team.Videoslots]

Hello @helenakp

Play 'N Go are having maintenance at the moment, however this will be done momentarily and should be able to resume the Battle.

Br,
Team Videoslots.

 

[geordiecolin]

I played a lot of new slots last night and I didn't recieve any rewards

 

[Team.Videoslots]

Hello @geordiecolin

Please send us an email and we will take a closer look into this for you.

Br,
Team Videoslots.

 

[geordiecolin]

Hello @geordiecolin

Please send us an email and we will take a closer look into this for you.

Br,
Team Videoslots.

I sent you an email this morning regarding my continuing inability to reset my rewards. Do I need to send another one before you look at all of the new games that I'm not getting rewards for?

 

[Team.Videoslots]

Hello @geordiecolin

As we mentioned yesterday, we are still looking into the issues you mentioned with resetting your trophies, however we will reply via that email regarding you not receiving rewards.

Br,
Team Videoslots.

 

[ESCJAMIE]

Hi I had a free round 1 token for Jackpot chase I registred and I was the only one, 5-10 mins weny by and nothing came up like a pop up telling me to join as its full so checked the my battle list and it wasnt on there either, so I assumed it wasnt full yet, stayed logged in and nothing came up kept checking nothing in my battles then it came up in my battles it had finshed, So there must of been so issue/glitch with the display of informing me the battle had started and the fact the battle wasnt showing in my battles untill it was over, not giving me a chance to play.

Thanks


Whitebeast

@Team.Videoslots

 

[Team.Videoslots]

Hi @ESCJAMIE,

There should be a pop-up informing you that your battle is about to start. I can see from your screenshot that you have Adblock activated for Videoslots.com, perhaps that is what blocked the pop-up.

Please send an e-mail with your username to [email protected] if you want us to do some further troubleshooting.

Best regards,
Team Videoslots.

 

[ESCJAMIE]

Hi @ESCJAMIE,

There should be a pop-up informing you that your battle is about to start. I can see from your screenshot that you have Adblock activated for Videoslots.com, perhaps that is what blocked the pop-up.

Please send an e-mail with your username to [email protected] if you want us to do some further troubleshooting.

Best regards,
Team Videoslots.

Hi ive had ad blocker for years and as you can see I play all the time without an issue, It was only this once from the free round 1 battle, also if that was the case fair enough but its not as it wasnt showing in my battle tabs untill after it ended 1 hour later, therefore an issue yourside losing me the free round 1 token and giving me the chance to play in the battle as it wasnt even showing as started/active only when it ended it showd,

 

[ESCJAMIE]

As you can see @Team.Videoslots just signed up to another one and its popped up while ad blocker is still on. It was just that round 1 token whIch I had an issue with x

 

[Team.Videoslots]

Hi again @ESCJAMIE,

Please send us an e-mail and we'll investigate what went wrong with the pop-up.

Best regards,
Team Videoslots.

 

[ESCJAMIE]

Hi again @ESCJAMIE,

Please send us an e-mail and we'll investigate what went wrong with the pop-up.

Best regards,
Team Videoslots.

I just want that refunded back so I play and use it this time, Or if it happens again then I can tell you and invistage futhure, cause It wasnt my fault i couldnt play

Thanks x

 

[ShadyFei]

Thank you Videoslots! I'll never doubt you again.

 

[Team.Videoslots]

Hello @ShadyFei

BIG congratulations from all of us!

Best regards,
Team Videoslots.

 

[Kroffe]

Thank you Videoslots! I'll never doubt you again.

View attachment 113954

Congratulations!
Hope you have alot of fun with the money!


@Team.Videoslots
I still have some doubts.
Please send one of the jackpots to remove them.

 

[Scott1baird]

Hello could check this out? @Videoslots

 

[Team.Videoslots]

Hello @Scott1baird

The game seems to be working correctly on our end, would you mind sending us an email to we can investigate this further for you.

Br,
Team Videoslots.

 

[geordiecolin]

I have just gone having more than 100 x than I was playing with to nothing? My accout has been piflered. What has happened please?

 

[geordiecolin]

I was playing with £30-$40 in my account but it was reduced to zero while playing
And no explenation from my previous question about my none resetted reward issue from three weeks too.

 

[geordiecolin]

Have you been hacked Video Slots?

 

[Kroffe]

I was playing with £30-$40 in my account but it was reduced to zero while playing
And no explenation from my previous question about my none resetted reward issue from three weeks too.

Wait, is that not supposed to happen?
I have encountered the same thing multiple times myself.

(sorry i know this it not what you mean)

 

[Team.Videoslots]

Hello geordiecolin,

Could you please send us an e-mail with some additional information regarding this and we can have a look at what happened.

Best regards,
Team Videoslots.

 

[Oscar Arnhem]

Hello @Oscar Arnhem

The game is being updated to HTML5 and will be back shortly

Br,
Team Videoslots.

ANY UPDATE?

 

[Team.Videoslots]

Hi Oscar,

Apologies for the delay, it should be back very soon.

Best regards,
Team Videoslots.

 

[bjtaz44]

Is there any hope of you doing etransfers for withdrawals? Citadel takes 4 days now for me no idea why but since June, use to be 2 days!! I don't play after Monday now cause I now I won't get any withdrawal till the next week otherwise. Not a huge deal but it does determine where I play now, twins is next day now with etransfers and that helps. Just wondering....

 

[Team.Videoslots]

Hi @bjtaz44,

We will send your suggestion forward and hopefully, it's something we can add in the near future.

Best regards,
Team Videoslots.

 

[lotusch]

4400 xp to go for. LvL 21 wheel.. Getting excited now.. Hope to reach this milestone very soon..

 

[CongoGB]

VS is ripping me a new one at the moment. Had a nice win a few weeks ago - ever since then, nothing. Hardly any play time on anything, not even close to doubling a deposit. Need a massive change of luck!

Level 21 now seems a million miles away, instead of a few weeks down the road!

 

[lotusch]

Will do a BTG session tonight, sure that will add XP fairly quickly as they are all in low 96% RTP I believe...

 

[Jono777]

Will do a BTG session tonight, sure that will add XP fairly quickly as they are all in low 96% RTP I believe...

Novomatics which I know you love are also great for earning XP quickly when you get a good run, especially Captain Venture

 

[lotusch]

Novomatics which I know you love are also great for earning XP quickly when you get a good run, especially Captain Venture

Oh yeah but my RTP for Captain Venture on Videoslots is 212% LOL
Hit 5 scatters twice and had many 500x wins on the free spins so I think it will start to take some money back if I keep playing that. ^^

Still have Book of Ra Magic, only 64% on that

 

[lotusch]

Made 2 WD's in the last hour and both processed within 5 minutes...Can't beat Videoslots on that!!! Thanks guys.
Only minus is the €2.50 fee when WD to Skrill from second WD onwards.

But that is just a small thing

 

[ShadyFei]

The Red-Dead Wheel

I got my first RED jackpot wheel today! I finished all the trophies playing Book of Dead and I was stoked. I’d heard many a tale about the red wheels and now I had one.

I loaded up the wheel and let it spin.

Lots of great prizes, but I got 75 spins on “Rise of Olympus”. Oh well, could still be good, I thought.

After untold number of spins on Book of Dead, a red jackpot wheel, and 75 spins on Rise of Olympus, I won $7.41 CAD or about £4.50 GBP for you Brits.

Can’t complain. Any current or future offensive Wheel results are offset by my previous Wheel of Jackpots win. Thanks Videoslots. Had a fun time playing it!

 

[Jono777]

Good news all round really mate as I thought those red wheels only had 0.10 spins on them. I actually quite like Rise of Olympus!

 

[CongoGB]

Happy start to the day - Red Wheel spin - 100 spins on Rise of Olympus. I'm not gonna complain if that's now the chosen game for the Red Wheel spins - good potential there. No doubt it'll be £2.57 for me, but that's my luck!

Also 25 spins won from Midas a few mins ago.

Let's see what my luck brings... !

 

[dionysus]

kinda getting...closeish to the wonderifical, anticipated wheel
when VS switched to the new format, i was at 20, so never seen any level ups and been, like half a year struggling for this one

lemmie tells ya, gonna be damned broken hearted (and smashy) i get free spins or some shit

 

[CongoGB]

Midas - first 24 spins = 90p. Final spin bonus! Made a massive £1! £1.90 from those, and none of us are surprised!

However, much luckier with the 100 on Olympus - £62.09

 

[nikantw]

kinda getting...closeish to the wonderifical, anticipated wheel
when VS switched to the new format, i was at 20, so never seen any level ups and been, like half a year struggling for this one

lemmie tells ya, gonna be damned broken hearted (and smashy) i get free spins or some shit

View attachment 114240

Don't worry, I don't think VS will change the wheel before you get there

 

[dionysus]

Don't worry, I don't think VS will change the wheel before you get there

View attachment 114242

granted some ok prizes
but even then, i dep 200 each time
so a 200 win will be ok, one free deppo, or in other wordss, a dep match (minus WR)
fingers crossed i suppose a JP

 

[Jono777]

Don't worry, I don't think VS will change the wheel before you get there

View attachment 114242

I wish you lot would stop bloody teasing me with this thing

 

[shadow123]

Dont want to worry you but VS are cuttting back on the wheels, just had 2 blue wheels, 10 and 15 free spins
on bloody hugo goal

 

[CongoGB]

Dont want to worry you but VS are cuttting back on the wheels, just had 2 blue wheels, 10 and 15 free spins
on bloody hugo goal

I had 10 on Hugo Goal, but I also had 10 on Bonanza earlier from a Blue as well. Maybe the Huge Goal ones are for 4 wins in a row on games?

 

[Jono777]

I also had a '10 FS' from a blue earlier this week, was on a really decent game also, Netent's Jungle Spirit!

 

[shadow123]

I had 10 on Hugo Goal, but I also had 10 on Bonanza earlier from a Blue as well. Maybe the Huge Goal ones are for 4 wins in a row on games?

Dont think the blue wheels differ according to how you get them, had quite a few decent free spins on other games from them.
4 wins in a row is the easiest way to get blue wheels,I always check out new games at min stake, you can get some very cheaply.
Never had hugo goal before and was not a happy bunny when the next spins were for same game.

 

[helenakp]

@Team.Videoslots from today iam in Malta-Naxxar so tried to login but its asking for new password but still cant login,why?

 

[Team.Videoslots]

Hello @helenakp

First of all, welcome to the sunny island of Malta!

Could you please send us an email and we will be more than happy to help you.

Br,
Team Videoslots.

 

[helenakp]

Hello @helenakp

First of all, welcome to the sunny island of Malta!

Could you please send us an email and we will be more than happy to help you.

Br,
Team Videoslots.

Thank you ☺all sorted now ☺your live support was very helpfull

 

[steveh35]

@Team.Videoslots from today iam in Malta-Naxxar so tried to login but its asking for new password but still cant login,why?

Are you working at VS Helen? If so everyday is a pool party as we have seen from the videos.

 

[helenakp]

Are you working at VS Helen? If so everyday is a pool party as we have seen from the videos.

Me working at VS ??No Steveh35 just visiting and i might stay for a while