Videoslots - Newly Accredited

[Matti]

Actually there was some trouble before that date

https://www.casinomeister.com/forums/threads/immortal-romance-stats-wiped.62472/?t=62472

Since daenyboy apparently had the achievements in May before his cooling of period I doubt it can be related to this thread since that was close to 1½ years ago.

 

[Philip]

Hi daenyboi,

If your achievements were wiped in those MG games that is due to us moving our MG and NYX games from a Curacao license to our Malta license last week. Just like Matti said you can read more about it in this thread: https://www.casinomeister.com/forums/threads/mg-reset-at-videoslots.68983/?t=68983

Best regards,

Philip

 

[Dan.Videoslots]

iSoftbet now live at Videoslots.com


Hi all,

I am happy to announce that we are now live with iSoftbet. We have released 24 slots with them today and we will release more from iSoftbet soon.

We at Videoslots.com will give you a unique chance to compete for some really amazing prizes. How does this work? To celebrate that we have the delightful opportunity to release games from iSoftbet we will have a grand promotion available exclusively on Videoslots.com. For every €20 you bet you wager in any of iSoftbet’s games you will receive a ticket and thereby take part in the competition. For example, €100 wagered will entitle a player to 5 tickets.

The competition will be ongoing from 8-15th of September and the more tickets you manage to collect during this week, the bigger the chance you have to win one of the prizes. The winners is drawn and notified September 16:th. The lucky winners will win the following goodies:

1:st prize: an iPhone 6 16MG plus and a Apple watch sport edition

2:nd prize: one 16GB iPad iPad Air 2

3:rd prize: one 16GB iPad Mini 3

I hope you all will enjoy these slots and you can read more about the release and promotion

You do not have permission to view link Log in or register now.

.

//Daniel.H

 

[Glassheart]

Got given 100 free spins on starburst by support yesterday for the MG issue. Only got £4 from them but can't fault Video Slots at all for how they look after there players.

When I made a withdrawl to my debit card for £1000 a month or so ago at about 12pm it was in my bank 5pm day after. Brilliant.

Don't know why I didn't sign up there sooner.

The only issue I've had is when I was playing fruit shop at a 45p stake when all of a sudden it was £45 a stake and i no for sure i didnt click max bet. I contacted support but they said it was my problem but If I'd hit a big win on the £45 spin then I can imagine it would have been looked in to. Was awful seeing half my balance go in one spin lol

 

[Tirilej]

The only issue I've had is when I was playing fruit shop at a 45p stake when all of a sudden it was £45 a stake and i no for sure i didnt click max bet. I contacted support but they said it was my problem but If I'd hit a big win on the £45 spin then I can imagine it would have been looked in to. Was awful seeing half my balance go in one spin lol

If you want to you can set a max bet limit there. If you set it to $1 as I have done, you can never bet higher. If you do you will get an error message.

You never need to risk doing a mistake there and that is the best with that casino.

 

[Glassheart]

If you want to you can set a max bet limit there. If you set it to $1 as I have done, you can never bet higher. If you do you will get an error message.

You never need to risk doing a mistake there and that is the best with that casino.

Never knew that. Cheers buddy.

 

[refre]

There's a new payment policy at Videoslots.
You can no longer get withdrawals back to Skrill/Neteller if you deposit using Paysafe.

I just ran into this when making my first withdrawal.

I did make sure I could withdraw using Skrill when I signed up at VS.
There's been a change of policy though, and now you have to get paid using a bank transfer.

To me it's basically worthless as I don't want any gaming transactions on my bank statement.

I would have appreciated a heads up, but I'm glad I discoved it sooner rather than later.


Freddy

 

[smokeeye]

There's a new payment policy at Videoslots.
You can no longer get withdrawals back to Skrill/Neteller if you deposit using Paysafe.

I just ran into this when making my first withdrawal.

I did make sure I could withdraw using Skrill when I signed up at VS.
There's been a change of policy though, and now you have to get paid using a bank transfer.

To me it's basically worthless as I don't want any gaming transactions on my bank statement.

I would have appreciated a heads up, but I'm glad I discoved it sooner rather than later.


Freddy

100% agree.

I noticed this change over the last couple of weeks as well.

First it was that you must WD to whatever option you've used the most, and in my case that was Paysafecard. Though, I could WD with Trustly which is somewhat faster then regular bank transfer. Then just before the weekend I got told that now Trustly is not allowed as well, so last option would be a regular bank transfer.

But there's a option though. Go on live chat before you make a deposit and ask to "zero out deposits". That will reset the counter, so if you do that and then proceed to deposit with Skrill then you will be able to WD with Skrill. I was also told that this option (zeroing out) should become availible at some point for customers to do it themself via "My account" pages.

 

[Philip]

Hi Freddy,

If you want we can make an update on your account so you can withdraw to Skrill or Neteller. But then you need to make future deposits with Skrill or Neteller as well. Just let me know.

I hope this will help.

Best regards,

Philip

 

[Philip]

Hi again guys,

What smokeeye said is correct regarding "zero out deposits". But please keep in mind that you need to have 0 in balance on your account in order to make a "zero out deposit". Also, this option will not be made available on the account. If anyone want to do it, just contact our support, either on email or live chat.

Best regards,

Philip

 

[smokeeye]

Hi again guys,

What smokeeye said is correct regarding "zero out deposits". But please keep in mind that you need to have 0 in balance on your account in order to make a "zero out deposit". Also, this option will not be made available on the account. If anyone want to do it, just contact our support, either on email or live chat.

Best regards,

Philip

Thank you for the correction Philip. It was your CS guy that told me it would be, but good to get it clarified non the less.

 

[refre]

Thank you.

I already had some winnings though and the option was not available.

I respect that you may change the rules - you may lose players though if they're unwilling or unable to change their ways.

Thats why I take extra care getting written confirmation that my way of transacting is OK before signing up to any casino.



Freddy

Hi Freddy,

If you want we can make an update on your account so you can withdraw to Skrill or Neteller. But then you need to make future deposits with Skrill or Neteller as well. Just let me know.

I hope this will help.

Best regards,

Philip

 

[Naok777]

I'm pretty sure in the past withdrawal to Visa cost £2.50?

Not sure why I suddenly get free withdrawals but if that is intentional... Videoslots just managed to get even better

 

[spintee]

I'm pretty sure in the past withdrawal to Visa cost £2.50?

Not sure why I suddenly get free withdrawals but if that is intentional... Videoslots just managed to get even better

If I recall than the first withdraw a day / week is free

 

[Naok777]

If I recall than the first withdraw a day / week is free

Oops my bad, must have missed / forgotten that, side effect of winning "too much"

 

[Mr Wild]

Oops my bad, must have missed / forgotten that, side effect of winning "too much"

Yes, you have one free withdrawal per day.

 

[refre]

Ok - I did reset deposit options on my account.

It was pretty straight forward, CS got back to me very quickly.

It means that I can only deposit when I have funds in my Skrill account though.

Which is only when I have a win at a casino that allows me to withdraw to Skrill when depositing Paysafe So you'll be missing out...

I hope you will reconsider!


Thanks


Freddy

 

[Tirilej]

Ok - I did reset deposit options on my account.

It was pretty straight forward, CS got back to me very quickly.

It means that I can only deposit when I have funds in my Skrill account though.

Which is only when I have a win at a casino that allows me to withdraw to Skrill when depositing Paysafe So you'll be missing out...

I hope you will reconsider!


Thanks


Freddy

I have to ask why you can put funds in to a Neteller or Skrill account from your bank?
Isn't it allowed from your country? I thought it was.

 

[refre]

I have to ask why you can put funds in to a Neteller or Skrill account from your bank?
Isn't it allowed from your country? I thought it was.

I would have to make a bank transfer and it will take a couple of days for funds to show up in my account.

Cards can not be used for gambling here (and Skrill is classified as such...).

Some casinos bypass this by 'coding' deposits as something else.
Though this is against terms on any debit or credit card.

I've found the best solution is to get Paysafe - it's available everywhere these day's.

I can only spend the value of my voucher and it probably saved me from chasing losses on more than one occasion.


Freddy

 

[Adriana B]

Not feeling the love at Videoslots

Well, in my earlier post I had mentioned that when you take a bonus you do not qualify for cashback or freerolls or the daily race. Also, you cannot withdraw any winnings. Your deposit is tied up. To add insult to injury, I wanted to withdraw my original deposit but apparently I cannot as I have not played through the WR. The funny part is that when I tried to withdraw on my Ecopayz it would not let me as it said that I had to have had equal amount or more on that card as my method of deposit. I have never heard of that. Anyway, they initially told me that the account balance is mine:

Adriana Bykerk: Oh okay. So what happens to the balance on the account if it expires? Does that disappear as well?
14:28 Adriana Bykerk: Or just the $10 bonus that is left?
14:29 Sebastian Ö: That is correct. The money on your Main Account is yours.

So, that is when I tried to withdraw and I couldn't. Here is the response from the second agent:

Jonathan F: Are you trying to withdraw with Ecopayz?
14:51 Adriana Bykerk: Yes
14:51 Jonathan F: You have received $40 in the bonus payouts. You will lose all these payouts if you cancel the bonus.
14:51 Adriana Bykerk: That's okay
14:52 Adriana Bykerk: I already lost the $40
14:52 Jonathan F: That means your account will be at $0.
14:52 Jonathan F: Do you really want that?
14:52 Adriana Bykerk: I thought I could get back my original deposit. This is what I was just told by Jonathan O previously. Lots of conflicting information from this chat site
14:52 Jonathan F: And the majority of your deposits was made with your Mastercard.
Jonathan F: Yes your balance is yours. But if you forfeit your bonus you will lose all the bonus payouts and all the winnings made while having it active.
14:54 Adriana Bykerk: I do not understand
14:54 Adriana Bykerk: How does it go back to zero then if I have $21.39 left in my balance
14:54 Jonathan F: You were talking to Sebastian.
14:54 Adriana Bykerk: Oh sorry
14:55 Jonathan F: Since you have to complete the bonus to keep the money you have got paid out from the bonus

I know we all have our favorite casinos, but this one is on my never again list. Probably should have read the T&C more thoroughly but I flew blindly on this one because of all the good comments.
BTY not a complaint. Just making other people aware of these T&C's.

 

[madmantrue]

This is a fast and reliable place to play. I have been here about 3 years or more .

+Fast payouts
+Monthly races

-Have to play a lot in order to levels rises

 

[Adriana B]

@madmantrue

I know I am in the minority. Most people really enjoy this site but I guess I am a small time roller and like accepting bonuses but am not happy when my real money gets tied in. And, not being able to participate in all the other things really annoyed me as well. Mia culpa -- should have read the T&C's. Probably a great site for a high rollers and people that don't accept bonuses. I just found that their chat reps were very inconsistent with their answers and the fact that you had to have an equal amount of deposit on a card/webwallet in order to withdraw to that made no sense to me.

This is not a good site for me. Back to Betat. No second guessing there. I can see exactly how much further I need to go $$$ wise to meet my requirements and if I happen to have a big win at the start I can withdraw. Have not been luck there either lately but at least I enjoy the experience.

 

[madmantrue]

@madmantrue

I know I am in the minority. Most people really enjoy this site but I guess I am a small time roller and like accepting bonuses but am not happy when my real money gets tied in. And, not being able to participate in all the other things really annoyed me as well. Mia culpa -- should have read the T&C's. Probably a great site for a high rollers and people that don't accept bonuses. I just found that their chat reps were very inconsistent with their answers and the fact that you had to have an equal amount of deposit on a card/webwallet in order to withdraw to that made no sense to me.

This is not a good site for me. Back to Betat. No second guessing there. I can see exactly how much further I need to go $$$ wise to meet my requirements and if I happen to have a big win at the start I can withdraw. Have not been luck there either lately but at least I enjoy the experience.

I have not use those bonuses enymore because afterwager . I am also small time roller.

 

[mina1929]

One of my favorite Casinos

I love Video slots you win you lose and win again. Every week I get cashback and win some money in casino race small amounts but I have won from it a few times. It was really good when my balance was down to zero and then I received a text saying that I have won in casino race so that was a nice surprise $19.00 not bad. Withdrawals are very quick as well and I found live chat to be very friendly and helpful. I am sticking with this Casino. 10/10 for me

 

[hhhelllo]

I enjoy videoslots. I mostly play on my mobile... No fees for deposits.... Huge game options ... Lots of providers.... Wager free slot race wins.... I asked for a bank transfer on saturday... Approved sunday... In the bank this tuesday morning.... Almost 1k on a 50$ deposit... No hassle... Friendly support... Thank you... Will come again...

 

[Dan.Videoslots]

Hi all,

We have two big releases at Videoslots today. The first one is Hook´s Heroes from Netent and the second release is Zeus 1000 from Williams Interactive. You can find both releases as a desktop and mobile version and they are available for UK players.

Game information.

Hook´s Heroes.
Min Bet: €0.20
Max Bet: €200
Bet lines: 20
Theoretical RTP: 96.82%

Zeus 1000
Min Bet: €0.50
Max Bet: €200
Bet lines: 100
Theoretical RTP: 96%

You can read more about the release

You do not have permission to view link Log in or register now.

.

I hope you will enjoy the slots and I will come back tomorrow with more releases from iSoftbet and Yggdrasil.

//Daniel.H

 

[Adriana B]

This is how it is done Dan and company Clear, concise and absolutely no second guessing. Please give me starting $ amounts and remaining $ amounts. That is all I ask for. Also, please note that I have more then 7 days to clear the WR at this casino. I had a gun to my head trying to clear it at Videoslots and of course failed. Yes, you have a loyal following but I think there are many improvements to be made. Your associate Phillip did not address any of my questions or concerns. He totally ignored my questions. Good thing for you that I am in the minority.

Bonus name
Monthly Reload Bonus 50% up to $£€ 300
Bonus ID
1000504
Bonus type
Reload bonus
Bonus amount
CAD 10.00
Initial wagering requirements
CAD 390.00
Remaining wagering requirement
CAD 350.70
Granted date
23/09/2015
Expiry date
08/10/2015
Status
Granted

 

[hhhelllo]

This is how it is done Dan and company Clear, concise and absolutely no second guessing. Please give me starting $ amounts and remaining $ amounts. That is all I ask for. Also, please note that I have more then 7 days to clear the WR at this casino. I had a gun to my head trying to clear it at Videoslots and of course failed. Yes, you have a loyal following but I think there are many improvements to be made. Your associate Phillip did not address any of my questions or concerns. He totally ignored my questions. Good thing for you that I am in the minority.

Bonus name
Monthly Reload Bonus 50% up to $£€ 300
Bonus ID
1000504
Bonus type
Reload bonus
Bonus amount
CAD 10.00
Initial wagering requirements
CAD 390.00
Remaining wagering requirement
CAD 350.70
Granted date
23/09/2015
Expiry date
08/10/2015
Status
Granted

Not sure what you mean..... Are you complaining at busting a 10 dollars deposit?

 

[spintee]

Not sure what you mean..... Are you complaining at busting a 10 dollars deposit?

I am guessing she is on about the the days remaining, The start and expire are certainly stated more than the 7 days she was told

 

[citizenx]

"Monthly reload bonus"?

Erm, come again?!

I deposit at VS more or less every day. I've never seen or heard of this monthly reload.

Why is that?

 

[Adriana B]

I was just showing how Next Casino has their bonus requirements clearly stated. At Videoslots they only show percentage -- I would like to see dollar values and I would like to see the bonus period extended beyond 7 days. Some times we don't have time to fulfill the wage requirements in 7 days. Videoslots does not offer monthly reload bonus.

 

[Philip]

Hi barbara12,

I was just trying to help you. Please feel free to ask me anything and I will try and help you.

Best regards,

Philip

 

[Dan.Videoslots]

Reset your Trophies!


Hi all,

After listening all your feedback received through both our players and Casinomeister, we are proud to announce that the trophies’ reset button is now live!

This simply means that when you’ve completed all the trophies on a chosen slot, you can reset them and give it another go to earn further rewards.

Here are the steps to follow:

"My Profile" -> "My achievements" then select the game you wish to reset by pressing the green icon to the left of the slot name.

//Daniel.H

 

[hedgehok]

View attachment 59206
Hi all,

After listening all your feedback received through both our players and Casinomeister, we are proud to announce that the trophies’ reset button is now live!

This simply means that when you’ve completed all the trophies on a chosen slot, you can reset them and give it another go to earn further rewards.

Here are the steps to follow:

"My Profile" -> "My achievements" then select the game you wish to reset by pressing the green icon to the left of the slot name.

//Daniel.H

I love it!

 

[citizenx]

View attachment 59206
Hi all,

After listening all your feedback received through both our players and Casinomeister, we are proud to announce that the trophies’ reset button is now live!

This simply means that when you’ve completed all the trophies on a chosen slot, you can reset them and give it another go to earn further rewards.

Here are the steps to follow:

"My Profile" -> "My achievements" then select the game you wish to reset by pressing the green icon to the left of the slot name.

//Daniel.H

BIG thumbs up from me. Thanks guys.

 

[Tirilej]

I believe these guys are actually working and not just talking

Well done:notworthy

 

[interlog]

Thank you Videoslots for being able to reset the achievements.

I reset mine for Dead or Alive and got 5 free rounds as an award which paid as follows

 

[hhhelllo]

Wow nice free spin ! Congrats

 

[mina1929]

View attachment 59206
Hi all,

After listening all your feedback received through both our players and Casinomeister, we are proud to announce that the trophies’ reset button is now live!

This simply means that when you’ve completed all the trophies on a chosen slot, you can reset them and give it another go to earn further rewards.

Here are the steps to follow:

"My Profile" -> "My achievements" then select the game you wish to reset by pressing the green icon to the left of the slot name.

//Daniel.H

love, love and love it

 

[Casino2014man]

What does it take to go up levels at VS?

In the last week or so I have deposited, and lost upwards of £160 and I am not even halfway through level one.. I will admit my luck has been awful.. but still

 

[hoff1985]

What does it take to go up levels at VS?

In the last week or so I have deposited, and lost upwards of £160 and I am not even halfway through level one.. I will admit my luck has been awful.. but still

Wait until you're at Level 20 and above, that's where it really gets tough to go higher

 

[Harry_BKK]

Wait until you're at Level 20 and above, that's where it really gets tough to go higher

I can only agree Hoff. I reached level 20 after 6 weeks and 7 months later i am only halfway to level 21.

 

[hedgehok]

Yep

 

[Harry_BKK]

My current standing, really big step to get to 21...must me like the "gambling wonderland" as they make it really hard to achieve.

 

[spintee]

what do you get for level up? I am ready to hit level 2 lol

 

[Tirilej]

My current standing, really big step to get to 21...must me like the "gambling wonderland" as they make it really hard to achieve.

View attachment 59246

Wow, I can see I have a long way to go

 

[Harry_BKK]

what do you get for level up? I am ready to hit level 2 lol

Surprise surprise Terry

Nobody really knows except the VS staff... i guess better FS with higher denomination, Bonuses with lower WR, etc. etc.

 

[Harry_BKK]

Wow, I can see I have a long way to go

WTG

 

[mina1929]

I don't understand what you get if you keep going up levels either. I am on 20 as well and its taking ages to go up but I just enjoy playing the games anyway

 

[Dan.Videoslots]

Hi all,

We have released Wizard of Oz – Ruby Slippers from Williams Interactive and Kobushi from iSoftbet today at Videoslots.com. They are available for UK players.

Game information:

Wizard of Oz – Ruby Slippers
Min Bet: €0.30
Max Bet: €60
Bet lines: 30
Theoretical RTP: 95.96%

Kobushi
Min Bet: €0.30
Max Bet: €150
Bet lines: 30
Theoretical RTP: 96%

I hope you will enjoy the slot and I will be back next week with more releases.

//Daniel.H