- Joined
- Mar 4, 2008
- Location
- uk
Hi all just would like this to be made aware of the game at videoslots which is paying incorrect in start up of bonus round in game feature the slot is called Rainbow Wilds the provider is Irondog games.
After three weeks since reporting this to the Rep Dan & reporting this via live chat when it happened the game was only pulled due to the fact of me pushing this game to be removed only the other day, at no point did Dan get this game removed from point i had tolod them there is a problem (26th Feb)so any players that have played this since 26th of feb should look into the bonus feature it may well be incorrect , the starting bonus i got should of started at 3x multiplier & 20 free spins , my feature started at 2x multiplier & 20 free spins , if you check out pay table it clearly states 3x starting point.
Irondog first stated it was something else , to which was incorrect & i had to fight this with Dan , Dan did see my point & had it sent back to them & have been waiting approx three weeks , i got this sorted today , with videoslots stating they would credit the account , but did not , it takes 24 hours after speaking with live chat , so after three weeks of hassle & me contacting Dan fairly often about the problem it has got sorted but i do find this pretty disgusting from a place i voted for as number one place.
They way this has been handled from the word go , the time it has taken to get this sorted & the fact that the credit was not done upon them updating this, i had asked dan for compensation during this because i felt this was taking far too long to get this sorted, to which he did credit some free spins ( thanks ) but overall im not impressed that this game is allowed to carry on considering the game has been tested & complies with online gaming , clearly it does not as i had found out. with this in mind i have closed my account within video slots & asked for credit to go to charity maybe Dan can send it to Teds charity on here @ casinomeister.
Just a heads up for everyone to see that you better check all your games whilst playing them & at least you know your being paid correctly on payouts.
After three weeks since reporting this to the Rep Dan & reporting this via live chat when it happened the game was only pulled due to the fact of me pushing this game to be removed only the other day, at no point did Dan get this game removed from point i had tolod them there is a problem (26th Feb)so any players that have played this since 26th of feb should look into the bonus feature it may well be incorrect , the starting bonus i got should of started at 3x multiplier & 20 free spins , my feature started at 2x multiplier & 20 free spins , if you check out pay table it clearly states 3x starting point.
Irondog first stated it was something else , to which was incorrect & i had to fight this with Dan , Dan did see my point & had it sent back to them & have been waiting approx three weeks , i got this sorted today , with videoslots stating they would credit the account , but did not , it takes 24 hours after speaking with live chat , so after three weeks of hassle & me contacting Dan fairly often about the problem it has got sorted but i do find this pretty disgusting from a place i voted for as number one place.
They way this has been handled from the word go , the time it has taken to get this sorted & the fact that the credit was not done upon them updating this, i had asked dan for compensation during this because i felt this was taking far too long to get this sorted, to which he did credit some free spins ( thanks ) but overall im not impressed that this game is allowed to carry on considering the game has been tested & complies with online gaming , clearly it does not as i had found out. with this in mind i have closed my account within video slots & asked for credit to go to charity maybe Dan can send it to Teds charity on here @ casinomeister.
Just a heads up for everyone to see that you better check all your games whilst playing them & at least you know your being paid correctly on payouts.