Ok, so as standard with this casino you get a decent withdrawal and "oh you have now triggered our ID verification process...........SHOCK............so after I lose thousands over the years you now ask me to verify cause of a withdrawal?
Anyway I send ID and Proof of address in PDF format..............REJECTED needs to be Jpeg/PNG
Send the documents in JPEG but file size too large and bounces back...........
Send them and cut the photo down so size is fine to send.......REJECTED as I have "edited" the document
Just sent for 4th time.
What a pathetic pedantic casino, how about you have a proper verification process I can upload the documents too via your site like most good casinos not through a email. All this time whilst my withdrawal is pending and can't be locked been 2 days now.
Anyway I send ID and Proof of address in PDF format..............REJECTED needs to be Jpeg/PNG
Send the documents in JPEG but file size too large and bounces back...........
Send them and cut the photo down so size is fine to send.......REJECTED as I have "edited" the document
Just sent for 4th time.
What a pathetic pedantic casino, how about you have a proper verification process I can upload the documents too via your site like most good casinos not through a email. All this time whilst my withdrawal is pending and can't be locked been 2 days now.