I wouldn't hold my breath for them to pay you. One of my friends has been waiting since the beginning of November for a payout, and she hasn't received a dime.
Looks like they "played games" with the wrong player, one NOT content to play "the stalling game" patiently.
It's all very well saying "it'll be sent manually", and presumably VERY SLOWLY. This might be acceptable in many other businesses, but not an INTERNET based business, where you EXPECT to be able to use the internet to conduct business.
There is no reason why a blank form has to be printed off manually and posted, other than to add delays into the process. I have had to send in these forms on a number of occasions, and a number of operators. EVERY TIME this has been conducted through the internet, blank forms being downloaded, and pre-filled forms being sent by email attachment for printing, signing, scanning to JPEG, and sending back. This entire process can be done from start to finish in an afternoon.
The fact that Top Game DON'T have this kind of slick operation is evidence of how AMATEUR the whole Top Game operation is, and always has been, and one reason why it has ended up in the rogue pit. Playing at this kind of outfit is very risky.
Dropping an "F bomb" just plays into their hands, since it gives them a convenient excuse to add further delays into the process, and can be used against you in any complaint.
We can symathise, just as we can with the unwitting player who can't get paid by CoolCat casino, but we know that there was always the intent to wriggle out of paying at the slightest excuse, so giving them one does not help.
When the rep bowed out, it looked like it was down to him being disappointed with how the Top Game operation was run, and he didn't want to be part of it any more. Top Game themselves have decided not to replace him.
Even the OPERATOR reps have drifted away from the forum, as though they have given up trying to convince us they are all "OK" despite the steady stream of complaints.
The ONLY way to get paid by a rogue is to make it not worth their while NOT to pay you. Many players have found that persistence can even work with the Virtual group, although it generally takes MONTHS of slowly wearing them down to the point where they will make a settlement deal just to get rid of you. You CANNOT "lose your rag" for this to work, you have to make them feel that YOU are in charge of the situation, not them.
Such cases are best persued through email, so that they cannot goad you into losing control, and setting off the "F bomb".
