So what is the point of having T&C's and wagering requirements if you expect your money back after a nite of fun and frolic but don't want to follow thier rules? If you haven't met the requirements, you DON"T GET PAID or a REFUND!
I am not disputing this. I'm saying players shouldn't expect their money back, nor should they expect to be able to cash out before meeting the WR. But I don't see why funds should be confiscated if someone tries to withdraw before meeting the WR. Just cancel the withdrawal and say 'no, you haven't met the WR, you can't withdraw yet'. Confiscating funds for this is unfair, at least on the first occasion. I don't think it's a question of players not wanting to follow the rules: I'm talking about when, as in this case, the player simply makes a mistake about how much they have wagered.
There are NO WINNINGS if they haven't met the requirements so what is it they are trying to withdraw????
Not winnings that they are yet entitled to. They can keep them if they still have them left when they finally DO meet the WR.
But I don't see the logic of saying that there are no winnings. Let's say a player deposits $100, gets $100 free and has nearly met the WR. Which would you rather, having $500 in your account at this stage or $50? Just because you're not entitled to cash out your winnings at this stage doesn't mean there are no winnings.
That said, the casino should behave the same either way. Cancel the withdrawal, return the funds to the player's account and tell them to finish the WR. If they persist in trying to cash out, then confiscation of funds would be understandable.