- Joined
- Mar 23, 2009
- Location
- where the taxes are the highest
Here is chat conversation --
11 : 06 : 33 (Me): hi when using a bonus do you have a betting percentage i need to use or can i bet anything ?
11 : 07 : 08 (system): Agent Eric L. has joined the chat.
11 : 07 : 14 (Me): hi
11 : 07 : 28 (Eric L.): click the bonus to see this and other important details for each bonus
11 : 08 : 05 (Me): i didnt see anything but i wasnt sure if it was listed on your other terms
11 : 08 : 22 (Me): i wsant sure if i needed to min bet or not
11 : 09 : 12 (Me): hi are you there
11 : 10 : 00 (Eric L.): Please be sure to read our terms on the bonus and on the website if you have not as everything is stated there
11 : 10 : 22 (Me): ok can you tell me so i dont have to search thru pages of info?
11 : 10 : 34 (Eric L.): click the bonus to see this and other important details
11 : 10 : 44 (Me): do i have a betting percentage for slots i need to stick to while using a bonus ?
11 : 10 : 55 (Eric L.): if you haven't click our terms and conditions as is usual on every site/program online
11 : 11 : 12 (Me): can you just tell me ?
11 : 11 : 32 (Eric L.): you have to agree thus you are required to read them yourself and agree
11 : 11 : 54 (Me): ok i am more confused ty for trying to help have a great day
OK I asked chat because I thought I read a thread here stating there was a min betting rule when playing a bonus == So I went to live chat to ask. This was there response.. WTH he couldn't help me? Kept telling me to read the terms. You know there are pages of terms why not tell me where? Why not say yes its standard blah blah blah ... This just pissed me off.
And why tell me about I agreed to terms ? What that has nothing to do with my question.
Seriously annoyed, i love Deiter but I do not like asking customer service a question and not getting a proper response to it. Also do the main terms over ride the specific bonus terms that I took. More confused and not happy.
Could have done a way better job.
yes I am crabby.
11 : 06 : 33 (Me): hi when using a bonus do you have a betting percentage i need to use or can i bet anything ?
11 : 07 : 08 (system): Agent Eric L. has joined the chat.
11 : 07 : 14 (Me): hi
11 : 07 : 28 (Eric L.): click the bonus to see this and other important details for each bonus
11 : 08 : 05 (Me): i didnt see anything but i wasnt sure if it was listed on your other terms
11 : 08 : 22 (Me): i wsant sure if i needed to min bet or not
11 : 09 : 12 (Me): hi are you there
11 : 10 : 00 (Eric L.): Please be sure to read our terms on the bonus and on the website if you have not as everything is stated there
11 : 10 : 22 (Me): ok can you tell me so i dont have to search thru pages of info?
11 : 10 : 34 (Eric L.): click the bonus to see this and other important details
11 : 10 : 44 (Me): do i have a betting percentage for slots i need to stick to while using a bonus ?
11 : 10 : 55 (Eric L.): if you haven't click our terms and conditions as is usual on every site/program online
11 : 11 : 12 (Me): can you just tell me ?
11 : 11 : 32 (Eric L.): you have to agree thus you are required to read them yourself and agree
11 : 11 : 54 (Me): ok i am more confused ty for trying to help have a great day
OK I asked chat because I thought I read a thread here stating there was a min betting rule when playing a bonus == So I went to live chat to ask. This was there response.. WTH he couldn't help me? Kept telling me to read the terms. You know there are pages of terms why not tell me where? Why not say yes its standard blah blah blah ... This just pissed me off.
And why tell me about I agreed to terms ? What that has nothing to do with my question.
Seriously annoyed, i love Deiter but I do not like asking customer service a question and not getting a proper response to it. Also do the main terms over ride the specific bonus terms that I took. More confused and not happy.
Could have done a way better job.
yes I am crabby.