Tropica casino - 10 000% bonus?

[dizze]

That's a bit like pitying anyone who buys a lottery ticket due to the bad odds that represents too.
At the end of the day, the terms are there and they are clear. Take it or leave it.
Put it this way, we had a thread not too long ago where a Norwegian problem gambler spunked 21000 bucks in one weekend he'd borrowed for a house deposit or something, and was distraught and claiming the casino didn't apply the limits he had allegedly set. (it turned out latterly he had removed them.)
How better off he'd have been playing that whole weekend for a mere $25 on Tropica's 10,000% offer................

I agree wholeheartedly, aslong as a casinos t&c are clear, then its ok, afterall you cant con a honest man

He could have free played , then used 25 at the end of the month, with 20p bets

Its a good service in that it potentially limits people from massive losses, so i retract my previous statement, but i laugh at the people in this thread who would otherwise deposit similar amounts to the deposit offer and instead of taking no bonus, take this and see it as " entertainment value"

For example a senior member a few pages back thinks the cash out rate is somewhere aroumd 2-3%, which id be shocked if the poster thought what they were saying was true.Its more like 0.05-0.02% dude

Much the same as the people who use the lottery or play keno without the social element

 

[gagamel]

Done. Made the WR within a few days, now made my withdrawal.

Took the 5000% bonus and started with 2550. High was 22000 and at the end I was about 8000.

Thank you Casholot and Dieter. You have a loyal customer. And thank you for all the support :notworthy

 

[dizze]

Done. Made the WR within a few days, now made my withdrawal.

Took the 5000% bonus and started with 2550. High was 22000 and at the end I was about 8000.

Thank you Casholot and Dieter. You have a loyal customer. And thank you for all the support :notworthy

Waah, insane, guess my maths is wrong lol, did you have a stake limit?

CONGRATZ!

 

[Googobucs]

well, your chance to win with this offer is probably near 1 in 2000-5000, ie no where near 1 in 50

so its pretty much the same

with 180,000 wagering, you are giving the casino $9000 of your money, so 1 in 350 players will fully complete the wagering requirements

out of these 350 players, 1-20-30 will have 625, so your looking at around 1-3500 to 1-7000, but we can round it down to 1-2000 to 1-5000 incase ive made any errors, to favour the player



Its pretty pathetic that people in general dont understand the maths, your better of playing in free mode than doing this abysmal "offer"

I pity anyone who takes this offer, like seriously, how can a casino take a stance towards responsible gambling yet offer ridiculous offers like these

Blah Blah Blah....don't pity me or question my math skills. I know quite well what I am doing. If I'm fine with it, then it really should not be your concern.

 

[dunover]

I took this offer a few MONTHS ago - and I'm still playing it.
Deposited $50, so started with $5,050. Went up to over $8,000 at one point, then it all slipped away down to a little over $1,000. Then a few days ago I had an amazing run on their new Buffalo slot & went back up over $10,000 for a while, then it dipped to $8K but I got it back on Mystic Wolf.

Right now I still have $10K in my account. I have absolutely NO idea how much wagering I have done, but who knows - I might just make it & cash-out the maximum of $1,250.
Win or lose, I'm having a lot of high-rolling fun and don't regret taking the bonus one bit.
Each to their own...

KK

Have you checked the terms regarding the time limit for using the bonus funds by?? Hope there's nothing sh!tty in there somewhere which means you can't cash-out if you hit WR. Good luck anyway!

 

[gagamel]

Have you checked the terms regarding the time limit for using the bonus funds by?? Hope there's nothing sh!tty in there somewhere which means you can't cash-out if you hit WR. Good luck anyway!

The casino will give him a reminder 48 hours before the promo runs out.

 

[dunover]

Can you still get the 5000% one? Tempted to have a crack myself, just for the hell of it...

 

[gagamel]

Yes, I still have these promos. 5000% and 10000%.

 

[Blathaon]

Can you still get the 5000% one? Tempted to have a crack myself, just for the hell of it...

What both Gagamel and Kasinoking have failed to mention here is that they have been allowed to bet higher than the promo terms allows. The promo terms states that max bet is 10% of DEPOSIT. so if you take the 10000% bonus on a 25€ deposit then you are only allowed to bet 2.5€.

I'm not saying that there is anything wrong with them being allowed to bet higher than the terms state, but it would be good of them to mention it when talking about how they have been doing on the promotion.

Both KK and Gagamel have been betting 20+ a spin, so of course if you are allowed to do that your odds of making the WR improves a lot.
Also Tropica have a silly term that i don't like,

When playing with a free chip or bonus, you are not permitted to wager more than 20% on 1 game, unless it is a game-specific chip.

So they have no wager tracking but they expect you to keep track of how much you have wagered on each game.

 

[Tirilej]

I'm not saying that there is anything wrong with them being allowed to bet higher than the terms state, but it would be good of them to mention it when talking about how they have been doing on the promotion.

Agree totally! It's definately not fair to those that are not allowed to do that.
I wish you hadn't told us

 

[gagamel]

What both Gagamel and Kasinoking have failed to mention here is that they have been allowed to bet higher than the promo terms allows. The promo terms states that max bet is 10% of DEPOSIT. so if you take the 10000% bonus on a 25€ deposit then you are only allowed to bet 2.5€.

I'm not saying that there is anything wrong with them being allowed to bet higher than the terms state, but it would be good of them to mention it when talking about how they have been doing on the promotion.

Both KK and Gagamel have been betting 20+ a spin, so of course if you are allowed to do that your odds of making the WR improves a lot.
Also Tropica have a silly term that i don't like,

So they have no wager tracking but they expect you to keep track of how much you have wagered on each game.

First thank you Casholot for paying within five hours

Because of my higher bets I have to state that I didn`t play with a deposit. I played with 50 Dollar free Dieter has given to me as a thank you for my deposits in the last weeks. He said that I didn`t have to abide by the 10% rule, so this was an exception just for me.
Thank you very much Dieter:notworthy.

The 20% game rule is not good but Dieter said more than once that the T&C will be changing in the near future. Maybe when the new casinos are on board.

 

[Tirilej]

Because of my higher bets I have to state that I didn`t play with a deposit. I played with 50 Dollar free Dieter has given to me as a thank you for my deposits in the last weeks. He said that I didn`t have to abide by the 10% rule, so this was an exception just for me.
Thank you very much Dieter:notworthy.

I agree that this was nice of him, but as you can read in the thread others have been tempted to try because they can see that the bonus is possible to beat.
If they don't have the same chance they need to know or it can be seen as a dirty way of advertising.
Next time then please tell the whole story from the beginning if exceptions are made.
Maybe you or Dieter already have and I've missed it and in that case I'm sorry.

 

[Googobucs]

I have been playing the 10,000 bonus with a $50 deposit since Friday. Starting balance of 5050 and the WR is 378, 750. I am playing $5 a spin. I have to admit it's going to take the whole month to complete this with no stop play at $5 a spin. I've only cleared about 50K wagering so far with a balance of 6K remaining.

I probably wont do this again unless they change the rules on the $5 bets.

 

[Tirilej]

What is wrong with this and why am I reacting? I had to think about that for a moment.
Then it hit me. This is 2 people talking about beating a bonus by making higher bets during the promotion than the rules allowed.
They don't say that in the posts.

This is in the same thread as another poster got his winnings void because of that specific rule!

 

[chuchu59]

Whoever takes this bonus and cashes out the max of $1250 is likely to have an overall RTP of 110% or more since the wagering is so steep and the bonus is uncashable. For every one player that cashes out the max there is likely to be 999 players that wont make it at all(ie final balance less than the bonus) due to an RTP that is less than 100%. In other words, this is a promo only for the thrills and definitely -EV.

 

[KasinoKing]

What both Gagamel and Kasinoking have failed to mention here is that they have been allowed to bet higher than the promo terms allows. The promo terms states that max bet is 10% of DEPOSIT. so if you take the 10000% bonus on a 25€ deposit then you are only allowed to bet 2.5€.

I have to hold my hands up and admit I didn't know about the 10% term when I took this bonus.
I have been unhappily betting at max bets of up to $25/spin since I started (unhappy because I think the max bet is too LOW on most slots).

So it looks like I have unknowingly broken the terms - I have contacted Tropica to see what will happen in this case.

KK

 

[Blathaon]

I have to hold my hands up and admit I didn't know about the 10% term when I took this bonus.
I have been unhappily betting at max bets of up to $25/spin since I started (unhappy because I think the max bet is too LOW on most slots).

So it looks like I have unknowingly broken the terms - I have contacted Tropica to see what will happen in this case.

KK

Actually you have already been allowed to bet whatever you like by Dieter https://www.casinomeister.com/forums/threads/tropica-casino-bonus.62163/

Which is why i said you had been allowed to bet higher than the terms state.

It's just that the first post in this very thread is a player who got his winnings confiscated due to breaking the 10% bet rule, so that's why i wanted to point out to people that unless you have permission to bet higher don't do it or you will most likely end up like the guy in the first post.

So again there is nothing wrong with you and Gagamel having been allowed to play with different rules, it's just that when you talk about the promotion it might be good to point out that you have been allowed to bet max but if other's take it they can't expect to be allowed to do the same.

 

[Tirilej]

So again there is nothing wrong with you and Gagamel having been allowed to play with different rules, it's just that when you talk about the promotion it might be good to point out that you have been allowed to bet max but if other's take it they can't expect to be allowed to do the same.

Of course it's wrong or they should at least be told to not tell about it.
Only a few people had been denied their winnings because of that rule. Probably new players who saw a chance to win. I always say that the players should read the rules, but in this case not even KK had done that.
I don't know his history with playing there but I do know that it would be hard for the casino to void his winnings (no, he hasn't won yet).

Either you have rules to follow or you don't. If you have vip-players then fine with different perks, but otherwise it's not ok in my opinion.
It's not fair!

 

[KasinoKing]

Actually you have already been allowed to bet whatever you like by Dieter https://www.casinomeister.com/forums/threads/tropica-casino-bonus.62163/

Which is why i said you had been allowed to bet higher than the terms state.

It's just that the first post in this very thread is a player who got his winnings confiscated due to breaking the 10% bet rule, so that's why i wanted to point out to people that unless you have permission to bet higher don't do it or you will most likely end up like the guy in the first post.

So again there is nothing wrong with you and Gagamel having been allowed to play with different rules, it's just that when you talk about the promotion it might be good to point out that you have been allowed to bet max but if other's take it they can't expect to be allowed to do the same.

I had genuinely forgotten about that post and so I apologise to anyone I have mislead with any of my posts since then.

I don't actually want any "special treatment", so if by some miracle I do make the WR I know that all I will be due is my deposit back. Totally my fault for making the No.1 error; don't assume anything - always read ALL the T&Cs!

BTW, so far I have only done $127,000 of the required $379,000 WR...

KK

 

[maphesto]

Either you have rules to follow or you don't. If you have vip-players then fine with different perks, but otherwise it's not ok in my opinion.
It's not fair!

This is exactly the same thing as when you were allowed bonuses at Tropica even though Sweden were on their bonus restricted country list.

As Blathaon said, it's nothing wrong with that. The casino didn't do anything wrong when they changed the promotion for some players, you nailed it here:

I agree that this was nice of him, but as you can read in the thread others have been tempted to try because they can see that the bonus is possible to beat.
If they don't have the same chance they need to know or it can be seen as a dirty way of advertising.
Next time then please tell the whole story from the beginning if exceptions are made.
Maybe you or Dieter already have and I've missed it and in that case I'm sorry.

I had genuinely forgotten about that post and so I apologise to anyone I have mislead with any of my posts since then.

I don't actually want any "special treatment", so if by some miracle I do make the WR I know that all I will be due is my deposit back.

As a loyal layer AND affiliate it's not wrong if you have better promotions.

Totally my fault for making the No.1 error; don't assume anything - always read ALL the T&Cs!

 

[Refilliates Casinos]

Hi guys,

Been following this all weekend and thought now is a good time to respond. Gagamel had a negative experience with one of our promotions expiring. I gave him 50€ and permission to play the 5000% with no restrictions. He met wagering and therefore was paid.

Kasino King is not only an affiliate; He has been very good in supporting us and helping us grow our business over the years. I therefore waived his terms also. He too, will be paid once wagering is met. We are not unreasonable in any way and if a customer deserves to be paid, we will pay.

I have a new set of terms and if there are any of you who wish to review them for us (with your "Operator" hat on), then please PM me and I will send you a "first pass" set of terms to look at and comment. Kindly note that at the end of the day, the final decision rests with the legal professionals and sign-off from all parties involved.

Hopefully this alleviates any concerns or questions you may have?

Regards,
Dieter

 

[chuchu59]

Hi guys,

Been following this all weekend and thought now is a good time to respond. Gagamel had a negative experience with one of our promotions expiring. I gave him 50€ and permission to play the 5000% with no restrictions. He met wagering and therefore was paid.

Kasino King is not only an affiliate; He has been very good in supporting us and helping us grow our business over the years. I therefore waived his terms also. He too, will be paid once wagering is met. We are not unreasonable in any way and if a customer deserves to be paid, we will pay.

I have a new set of terms and if there are any of you who wish to review them for us (with your "Operator" hat on), then please PM me and I will send you a "first pass" set of terms to look at and comment. Kindly note that at the end of the day, the final decision rests with the legal professionals and sign-off from all parties involved.

Hopefully this alleviates any concerns or questions you may have?

Regards,
Dieter

I am sure you have your own reasons for waiving terms for different personalities. What people may not wish to see is having the terms waived for a special set of people eg casinomeister members. KK has been graceful in stating that if he had broken the terms of use he will be content with only his deposit back even if he made a profit. Actually, I detest people who try to coerce casinos into submission by stating they will post in this forum if their demands are not met and I have seen many examples over the years.

 

[Blathaon]

Hi guys,

Been following this all weekend and thought now is a good time to respond. Gagamel had a negative experience with one of our promotions expiring. I gave him 50€ and permission to play the 5000% with no restrictions. He met wagering and therefore was paid.

Kasino King is not only an affiliate; He has been very good in supporting us and helping us grow our business over the years. I therefore waived his terms also. He too, will be paid once wagering is met. We are not unreasonable in any way and if a customer deserves to be paid, we will pay.

I have a new set of terms and if there are any of you who wish to review them for us (with your "Operator" hat on), then please PM me and I will send you a "first pass" set of terms to look at and comment. Kindly note that at the end of the day, the final decision rests with the legal professionals and sign-off from all parties involved.

Hopefully this alleviates any concerns or questions you may have?

Regards,
Dieter

I never had any problem with some players being given a different set of rules, my problem with this thread was that readers and potential players might easily get the wrong impressions and think that it's a better offer than it is. Even Dunover was thinking about giving it a shot after Gagamel said he met the WR.

I just have one additional question, earlier in the thread you said that you average 70 cashouts a month from this promotion, are these 70 cashouts all players who have been allowed to bet whatever they like or are these from people playing under the standard rules of the promotion?

 

[Refilliates Casinos]

Yes, there are cashouts from players who are restricted to 10% bet limits. I can't give exact numbers, but the offer is definitely beatable.

Regards,
Dieter

 

[aceking123]

i still would like to know why you do not get points on 100% & 200% no maxout chips & how on earth can a vip100% bonus override in terms of play 30X play through to where the normal promo is at 100% 25X , also you can take a 300% match yet claim points . makes little sense to me ? something you guys need to take a look at imo

 

[Refilliates Casinos]

i still would like to know why you do not get points on 100% & 200% no maxout chips & how on earth can a vip100% bonus override in terms of play 30X play through to where the normal promo is at 100% 25X , also you can take a 300% match yet claim points . makes little sense to me ? something you guys need to take a look at imo

Hi there,

We have been setting up new offers where comp points are added to "lower" percentage offers. We have completed this process on Cash o' Lot's 10 Steps to Riches offers.

We have done some new ones on Tropica, but not all as we are putting together offers which cover all 5 brands. I.e. we are redoing the offers for the brands so that customers can visit each one and decide on the offer that appeals to them the most. As you can imagine, this is not an easy process and without official bean counters, we are having to research (and improve) on our competitors out there.

Out of respect for this site, I can't post all our offers, but I urge you to look at what's available and ignore the ones you don't like There are enough to choose from and you should be able to find one that suits your needs.

Regards,
Dieter

 

[gagamel]

Hi there,

We have been setting up new offers where comp points are added to "lower" percentage offers. We have completed this process on Cash o' Lot's 10 Steps to Riches offers.

We have done some new ones on Tropica, but not all as we are putting together offers which cover all 5 brands. I.e. we are redoing the offers for the brands so that customers can visit each one and decide on the offer that appeals to them the most. As you can imagine, this is not an easy process and without official bean counters, we are having to research (and improve) on our competitors out there.

Out of respect for this site, I can't post all our offers, but I urge you to look at what's available and ignore the ones you don't like There are enough to choose from and you should be able to find one that suits your needs.

Regards,
Dieter

Do you have a timeframe when the other casinos relaunch under your management?

 

[Refilliates Casinos]

Hi there Gagamel,

We are aiming for the 15th of July to roll out the 3 brands. Most of the work on 2 of them is complete and the third is been built this week. The it will take a week to put it all together and another week of testing before making the official announcement. We have shared the information with affiliates and are looking forward to sharing with you once ready.

Regards,
Dieter

 

[dizze]

Do you have a timeframe when the other casinos relaunch under your management?

I would advise you to change your post where you say "DONE"

People may be mislead into thinking its easy without realising that you didnt have the cap on

TO ANYONE READING THIS, THIS PROMOTION IS SUCH THAT IT IS VERY IMPROBABLE THAT YOU WILL CASH OUT, THINK 1 in 5000 CHANCE


However, you are your own person so make your mind up about this offer!

If there was a Anti-Rep button, i would so use it on gagamel for misleading others, ie dunover

PLEASE CHANGE YOUR POST NO:56 GAGAMEL, DONT BE A SHILL

Pretty pathetic that you had to be called out on it !

Should Atleast deserve a Infarction/if not a ban

 

[chuchu59]

I would advise you to change your post where you say "DONE"

People may be mislead into thinking its easy without realising that you didnt have the cap on

TO ANYONE READING THIS, THIS PROMOTION IS SUCH THAT IT IS VERY IMPROBABLE THAT YOU WILL CASH OUT, THINK 1 in 5000 CHANCE


However, you are your own person so make your mind up about this offer!

If there was a Anti-Rep button, i would so use it on gagamel for misleading others, ie dunover

PLEASE CHANGE YOUR POST NO:56 GAGAMEL, DONT BE A SHILL

Pretty pathetic that you had to be called out on it !

Should Atleast deserve a Infarction/if not a ban

So what's wrong with post#56 by Gagamel. It seems he had played at the casino and knows a reminder will be given to players. If that is incorrect say it but calling for an infraction on others without justifications is poor form.

 

[dizze]

So what's wrong with post#56 by Gagamel. It seems he had played at the casino and knows a reminder will be given to players. If that is incorrect say it but calling for an infraction on others without justifications is poor form.

Im sorry, but i do not see your logic my friend.

When someone posts saying they have done a promotion and completed cashout, most casino players will believe that they then also have a good chance of cashing out

What gagamel failed to mention was that,( I put this in caps so you can read it and not skim over like you did my last post)

HE DID NOT MENTION THAT THE T&C THAT APPLIED TO HIM WERE SIGNIFICANTLY DIFFERENT TO THE T&C THAT APPLIED TO EVERY OTHER PLAYER.

he only mentioned it when he was called out


Then accusing me of poor form, without reading my "Justifcation"? You sir are a class A idiot ( and i justify that by saying you didnt even bother to read my post, and rather went straight to defending your buddy)

And its funny how gagamel thanked you, shows his true persona, and still hasnt edited post 56

 

[bigjohn]

Im sorry, but i do not see your logic my friend.

When someone posts saying they have done a promotion and completed cashout, most casino players will believe that they then also have a good chance of cashing out

What gagamel failed to mention was that,( I put this in caps so you can read it and not skim over like you did my last post)

HE DID NOT MENTION THAT THE T&C THAT APPLIED TO HIM WERE SIGNIFICANTLY DIFFERENT TO THE T&C THAT APPLIED TO EVERY OTHER PLAYER.

he only mentioned it when he was called out


Then accusing me of poor form, without reading my "Justifcation"? You sir are a class A idiot ( and i justify that by saying you didnt even bother to read my post, and rather went straight to defending your buddy)

And its funny how gagamel thanked you, shows his true persona, and still hasnt edited post 56

Here is Gagamel's post #56

The casino will give him a reminder 48 hours before the promo runs out.

I don't get what the problem is with this post. Is it possible you are thinking of a different post?

 

[Tirilej]

Im sorry, but i do not see your logic my friend.

When someone posts saying they have done a promotion and completed cashout, most casino players will believe that they then also have a good chance of cashing out

What gagamel failed to mention was that,( I put this in caps so you can read it and not skim over like you did my last post)

HE DID NOT MENTION THAT THE T&C THAT APPLIED TO HIM WERE SIGNIFICANTLY DIFFERENT TO THE T&C THAT APPLIED TO EVERY OTHER PLAYER.

he only mentioned it when he was called out


Then accusing me of poor form, without reading my "Justifcation"? You sir are a class A idiot ( and i justify that by saying you didnt even bother to read my post, and rather went straight to defending your buddy)

And its funny how gagamel thanked you, shows his true persona, and still hasnt edited post 56

You must be the most rude member there is in this place. If you write 10 posts then 9 of them have some bad language. People are pathetic and idiots according to you.
Why that kind of language? Do you really think that makes us listen to you?

I don't think so. You will end up getting banned at the end and I think that would be sad.

What Gagamel did or didn't do have already been discussed a lot after his post where made. Go back and read please.

 

[maxd]

@ dizze : I was about to give you an Infraction for inappropriate behaviour toward your fellow forum members but I see that we've already been here before, several times, including quite recently. So you've basically learned nothing from the Warnings which leaves us with one option: vacation time.

Banned for 60 days. If you wish to return please re-read and show some respect for the Posting Rules.

 

[fictishias]

Thank you for your post, cashiman. It is a money saver! Let me add to it...

The first benefit of your info is that I was about to take another $2500 for $25. And I would have lost it almost immediately, because I tend to bet high at times since there is much to wager ahead.

Secondly, today I went on Chat Live with Cash O' Lot, sister casino of Tropica Casino, and they confirmed a max bet of 10% of a player's deposit when playing with a bonus. This is in my opinion, bad policy, since no player would like to be restricted in the size of the bet. Sooner or later when all players know this fact, I am sure they will turn away and go somewhere else to play.

Something perhaps positive came out of the Chat.
The rep Tyrone said that if I play without a bonus, the 10% restriction is not applied.

So, that is the only viable solution I can see, if one wants to play at Cash O' Lot or Tropica Casinos without restrictions.
I hope this adds something to this helpful post.

Happy and careful gambling!
Sincerely,

Fictishias

 

[frank32]

Incredible the emails below how the casino actually spoke to you and claim this is even a concievable bonus. A casino to speak to a player like that won't be getting my business that's for sure.

Thanks for posting.

Hi,

I´m a long time silent member on this forum, time to make my first post I suppose

Now obviously the below is my own fault as I did not read the complete terms and conditions, but see it more as a warning on how the operations are at Tropica (wierd thing is I´ve only read good things lately about them on the forum) and I would love to hear if you guys think the promotion in question is anything other than a scam.

In short, I created an acccount and saw the bonus offer of 10 000% on a deposit of atleast 25€ (2500€ bonus) read through the terms and conditions sloppy and saw 75x turnover and 0.25x maximum withdrawal (625€) and figured it sounds impossible but gonna give it a go (was no value even at this point as the bonus amount would be deducted upon withdrawal)

Anyway, started off betting 10€ to increase it to 25€ and then go with 50€ bets as I had reached well over 15K just to meet the wagering requirements. Once done im told my withdrawal as been rejected and winnings + deposit has been confisticated.

The reason they mentioned is that I bet more than the allowed per spin (max bet is 10% of the deposit made) of 2.50€

So here is the math for the promotion:
1. deposit plus bonus = 2525 needs to be wagered 75 times = 189375
2. 10% of the deposit is 2.50, meaning I would need to spin 189375/2.50 = 75750 times
3. Now imagine that each spin takes approx 2 seconds to complete. so 30 spins per minute.
4. 75750/30= 2525 minutes would it take.
5 2525/60 = 42 HOURS OF PLAY WOULD BE REQUIRED! (with a cap win amount of 625€ on 25€ deposit)

Is this anything other than a complete bonus scam?

 

[frank32]

Incredible the emails below how the casino actually spoke to you and claim this is even a conceivable bonus. A casino to speak to a player like that won't be getting my business that's for sure.

Thanks for posting.

Hi,

I´m a long time silent member on this forum, time to make my first post I suppose

Now obviously the below is my own fault as I did not read the complete terms and conditions, but see it more as a warning on how the operations are at Tropica (wierd thing is I´ve only read good things lately about them on the forum) and I would love to hear if you guys think the promotion in question is anything other than a scam.

In short, I created an acccount and saw the bonus offer of 10 000% on a deposit of atleast 25€ (2500€ bonus) read through the terms and conditions sloppy and saw 75x turnover and 0.25x maximum withdrawal (625€) and figured it sounds impossible but gonna give it a go (was no value even at this point as the bonus amount would be deducted upon withdrawal)

Anyway, started off betting 10€ to increase it to 25€ and then go with 50€ bets as I had reached well over 15K just to meet the wagering requirements. Once done im told my withdrawal as been rejected and winnings + deposit has been confisticated.

The reason they mentioned is that I bet more than the allowed per spin (max bet is 10% of the deposit made) of 2.50€

So here is the math for the promotion:
1. deposit plus bonus = 2525 needs to be wagered 75 times = 189375
2. 10% of the deposit is 2.50, meaning I would need to spin 189375/2.50 = 75750 times
3. Now imagine that each spin takes approx 2 seconds to complete. so 30 spins per minute.
4. 75750/30= 2525 minutes would it take.
5 2525/60 = 42 HOURS OF PLAY WOULD BE REQUIRED! (with a cap win amount of 625€ on 25€ deposit)

Is this anything other than a complete bonus scam?

 

[petro]

sorry edited out as i didn't read entire thread before posting.

 

[Refilliates Casinos]

I haven't read all posts in this thread.

Offering a bonus where a player has to make a minimum of 75,000 spins to make a cashout should be considered as a form of bonus abuse.
I would classify it as unreasonable T&C.
If Rival casinos want to be thought of as legitimate online casinos they should consider getting rid of their unreasonable T&C.

If you look at the standards for accredited casinos one is:
Must not implement terms that can be construed as "unfair" towards the player.
Having to make 75,000 spins is unfair by anyone's standards.

Hi Petro,

Thank you for posting.

I kindly request that you open the software and look at the various offers available to our customers and to also look at our Promotional Terms which were revised following this thread. I am certain you will find that our promotions and terms are really good (thus far, that is the feedback we have received).

hxxp://refilliates.com/all-casinos-terms - Section 5

It would be great if you then read the entire thread and amended your post with your findings.

Thank you,
Dieter

 

[petro]

I read the entire thread.
You are very quick Dieter. That post was there for about 1 minute.

The thread kind of got distracted from the original subject towards the end.

It’s irrational for people to say they play this bonus (10,000%) just for fun because of practice mode.

dont know if its been mentioned here but adding a feature were you can see how much you have wagerd would be awesome

I’ve suggested this to Rival casinos as well. As far as I’m aware Guts is the only casino to do this.

I have also suggested for Rival casinos to become accredited here at CM.

hxxp://refilliates.com/all-casinos-terms - Section 5
I'm looking at it now thanks.

I see you have implemented a feature that allows players to track their wagering.
5.6 Players can monitor their current remaining wagering requirement(s) by going to Cashier -> Current Promotion -> Scroll down to below the Terms and Conditions of the current Active Promotion.

As far as I can see that is the only change you have made to your T&C that's relevant to this thread.

Just a note on a T&C:
5.10 If you choose an offer of 100% or more, then you cannot wager on 1 game only. Your wagering needs to be spread across a minimum of 7 different games. Please note that the reason for this is to prevent churning away wagering requirements on 1 game on auto-play.
I wouldn't consider that a valid reason to make that rule. You should say exactly why you have that rule in place. My guess is to deter bonus abuse.

That's all I have to say.

 

[Refilliates Casinos]

Hi again,

The large value offers that we have cannot be compared to Free Play Mode, because with Free Play, you can never win real money. The offers were introduced as we have a lot of folks who don't have a big gambling budget and simply wanted to play the games and be left alone. We have customers who play 25 once a week and it keeps them entertained for days. They also stand too win real money, so it's real value to them.

We removed the "10% of Deposit" rule on Bonuses over 1000% and we added lower wagering. Based on input from members here, we set up over 150 new offers that rotate across the 5 brands on a daily basis.

We redid our terms about 6 weeks ago and then had some members of this site review them before we went live. We did this with the thinking that we would request a Baptism this year for our brands. We're almost ready and are waiting on our new lobbies and Bingo sites before we put in a formal request to Bryan.

At the end of the day, I believe our terms are fair and consistent with most casino brands and I hope you will agree with me after reviewing our offers.

It's always good to get feedback (positive or negative) and for that, I thank you

Have a wonderful evening,
Dieter


p.s. Sorry if I was too quick on my first reply - I always try and address matters ASAP, unless the thread needs input from members here first

 

[petro]

We removed the "10% of Deposit" rule on Bonuses over 1000%

This conflicts with what I am reading here: hxxp://refilliates.com/all-casinos-terms#Promo
"5.9 Promotions where a Percentage Match Bonus up to 1000% is granted, the Max bet is 10% of the Deposit Amount."

Unless you have yet to apply this new term.

And good luck on your bid to become accredited here.

 

[Refilliates Casinos]

This conflicts with what I am reading here: hxxp://refilliates.com/all-casinos-terms#Promo
"5.9 Promotions where a Percentage Match Bonus up to 1000% is granted, the Max bet is 10% of the Deposit Amount."

Unless you have yet to apply this new term.

And good luck on your bid to become accredited here.

Hiya,

For bonuses up to 1000%, there is a Max Bet of 10% of Deposit. For bonuses over 1000%, there is no Max Bet restriction. We removed the Max Bet on larger bonuses so players could experience the thrill of big wins on small deposits.

Hope this clarifies things?

Thank you for the wishes Petro - much appreciated.

Regards,
Dieter

 

[petro]

Yes this clarifies things.
Thanks for the response Dieter.

 

[gagamel]

I like the more than 1000% bonuses and play them a lot.

As Dieter said, if you don`t want to spend a huge amount of money but you want a long playtime these promotions are great.

And you have a realistic chance to cash out. I was able to cash out the 5000% and the 2000% bonus more than once.

 

[shaltar]

will give it a try

I waill try Tropica and see i like play a lot with little deposit...

The only thing that confused me is the term that say you have to play 7 differents games to wager the requirement... I just wandering how much wager is ok on each 7 game until i can play on one unique game i love... Can you answer me Dieter please...

P.S. I downloaded the game but whhen i tried to create an account my country wasn't there ... I'm from Canada Am I allowed to play at your casino??? Didn't saw anything about it in the FAQ on your website

P.S. 2: Just read the term on your website and unfortunatly we're not allowed to play Hope one day I will. Until then I'll have to play elswhere.

 

[vinylweatherman]

I read the entire thread.
You are very quick Dieter. That post was there for about 1 minute.

The thread kind of got distracted from the original subject towards the end.

It’s irrational for people to say they play this bonus (10,000%) just for fun because of practice mode.


I’ve suggested this to Rival casinos as well. As far as I’m aware Guts is the only casino to do this.

I have also suggested for Rival casinos to become accredited here at CM.

hxxp://refilliates.com/all-casinos-terms - Section 5
I'm looking at it now thanks.

I see you have implemented a feature that allows players to track their wagering.
5.6 Players can monitor their current remaining wagering requirement(s) by going to Cashier -> Current Promotion -> Scroll down to below the Terms and Conditions of the current Active Promotion.

As far as I can see that is the only change you have made to your T&C that's relevant to this thread.

Just a note on a T&C:
5.10 If you choose an offer of 100% or more, then you cannot wager on 1 game only. Your wagering needs to be spread across a minimum of 7 different games. Please note that the reason for this is to prevent churning away wagering requirements on 1 game on auto-play.
I wouldn't consider that a valid reason to make that rule. You should say exactly why you have that rule in place. My guess is to deter bonus abuse.

That's all I have to say.

So, churning 7 games on Auto play is fine then

This is hardly letting players "be left alone to play" if they have to keep a tally of how many games they have played, and then how much on each. Some players want to just play their favourite game, others might stick to just 2 or 3. The arbitrary choice of 7 means these players have to play games they don't like purely to stay within the rules.

"Leaving players alone" means keeping it very simple.

1) Here's the offer.
2) This is the WR
3) Here's the tracker.

4) Now just play..............

 

[petro]

It's a very strange T&C. First time I have seen one like it.
Also, it lacks an appropriate explanation for why it's there.

Please note that the reason for this is to prevent churning away wagering requirements on 1 game on auto-play.
It's hard for me to believe that this is the real reason.

 

[gagamel]

It's a very strange T&C. First time I have seen one like it.
Also, it lacks an appropriate explanation for why it's there.

Please note that the reason for this is to prevent churning away wagering requirements on 1 game on auto-play.
It's hard for me to believe that this is the real reason.

Nifty would say:

Read the T&C`s and if they don`t fit your needs don`t play this bonus. Simple.

I don`t understand a lot of bonus rules from accredited casinos as well, they make no sense to me. But they are and I have to follow them.

Here it is the same, rules are rules. But I know that Dieter will give you a response that will answer your question

Cheers

gagamel

 

[Refilliates Casinos]

So, churning 7 games on Auto play is fine then

This is hardly letting players "be left alone to play" if they have to keep a tally of how many games they have played, and then how much on each. Some players want to just play their favourite game, others might stick to just 2 or 3. The arbitrary choice of 7 means these players have to play games they don't like purely to stay within the rules.

"Leaving players alone" means keeping it very simple.

1) Here's the offer.
2) This is the WR
3) Here's the tracker.

4) Now just play..............

Hi VWM,

With these big offers, our players are happy with just number 1 of your 4 above. The only thing they want is to deposit and play and that is what we provide.

I ran a report now and on average, 38 games are played when the 5000% and 8775% bonuses are used. Genuine players with a bank roll will not sit on 1 game. They will move around from slots to keno to bingo to video poker getting their money's worth. This is great as they get to experience the wide variety provided and use the casino the way it is meant to be used.

Since implementing the terms, it is only now that any of them have been questioned. I will try my best to explain this particular one: We have the term simply to ensure that the bonus is not churned through on 1 game by bonus abusers. I.e. We need it there in case of abuse. There is nothing sinister or "weird" and thus far, have never had to use it, but I believe it needs to be there because of abuse seen in the past.

At the end of the day, customers don't have to play this bonus or any of the bonuses available if they don't agree with the terms. Customers who know and trust us have no concern over terms or payments. That is how it should be. We have a set of bonuses that appeals to everyone and we have taken on much higher risk by reducing wagering and Max Cashouts on at least 2 promotions a day.

I will add once more that our terms were reviewed by members here before going live. Along with feedback from them and regular players, we were given the green light to apply them.

I believe we are fair and transparent with our terms and implementation thereof, however, should you feel it could be worded better, then please comment and we can take it from there. I am always open to suggestions.

I am logged onto Live Chat at our casinos most of the time now to find out what our customers are saying, so you're welcome to speak with me there also.

Thanks for your input.

Warm regards,
Dieter