Trada Documents

[bebo67]

Hello Rachel or Conor,
I tried to find out at the casino, but can not see where you send documents, or what is needed to get verified? I'm ready to come fully on board now
Thanks!

 

[TheAverageGuy]

I believe it's [email protected] at least that's where I sent mine ;-)

 

[bebo67]

I believe it's [email protected] at least that's where I sent mine ;-)

Thanks, and what did you send?

 

[TheAverageGuy]

standard,
ID (drivers license) ,
Proof of address (usually recent utilities bill but I use most recent bank statement)
payment proof (photos of credit cards, screenshots of webwallet, bank card and bank statement etc)

 

[bebo67]

standard,
ID (drivers license) ,
Proof of address (usually recent utilities bill but I use most recent bank statement)
payment proof (photos of credit cards, screenshots of webwallet, bank card and bank statement etc)

Thanks!

 

[Conor@Trada]

Hey guys!

@bebo67 , seems you have all the info now
You can also upload your documents under the "My Account" - "Withdrawals" - "Documents Upload" section

@TheAverageGuy cheers for the help

Conor

Hello Rachel or Conor,
I tried to find out at the casino, but can not see where you send documents, or what is needed to get verified? I'm ready to come fully on board now
Thanks!

standard,
ID (drivers license) ,
Proof of address (usually recent utilities bill but I use most recent bank statement)
payment proof (photos of credit cards, screenshots of webwallet, bank card and bank statement etc)

 

[steveh35]

@Conor@Trada Can you change the way you do the documents on mobile phones I clicked this and it sent me to a gmail account, VS just let's you upload from a mobile in same was on a pc just clicking upload document file.

 

[steveh35]

 

[TheAverageGuy]

"Request desktop site"?

That's always my go to when the mobile version of something doesn't behave the way I want it to.

 

[steveh35]

"Request desktop site"?

That's always my go to when the mobile version of something doesn't behave the way I want it to.

Tried that keeps diverting me to mobile version.

 

[Conor@Trada]

Hey @steveh35

I'll get it raised with the right team to get sorted

Thanks for the feedback!

Conor

 

[Scott1baird]

@Conor@Trada could you check something for me, I was going to deposit into trada last night with my compo winnings but couldn't as every time I clicked on deposit icon the site froze on mobile. I don't have a PC or laptop so this is the only way I can play there.

 

[bebo67]

Hey guys!

@bebo67 , seems you have all the info now
You can also upload your documents under the "My Account" - "Withdrawals" - "Documents Upload" section

@TheAverageGuy cheers for the help

Conor

Thanks Conor!