Hi lockinlove!
Thanks for all the comments and feedback.
I assume you're talking about bank transfer withdrawals here. Just to give you a quick overview:
- All withdrawals at TradaCasino are free, all the time and unlimited
except for bank transfers to non-GBP currencies. The reason for this is that we get charged €35 by banks in the UK to process withdrawals outside of the GBP currency.
- We are currently working on a system that will allow us to include non-GBP bank transfers as a freebie, however it means integrating another payment provider so unfortunately it's not going to happen in the very near future.
One idea we explored was to process non-GBP bank transfers that are over €300 for free. We could 'save up' customer withdrawals and flush them until the balance reaches €300, and then process the whole lot together for free, however this would be frustrating for players and is far from an ideal work-around.
Hope that makes sense, and any ideas you guys have for me on this topic would be very welcome, it drives me crazy too