<div class="bbWrapper"><blockquote data-attributes="member: 32400" data-quote="Chipkin9" data-source="post: 937867"
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Shouldn't I have been the one who faced the account closure for posting codes that are exclusive to players who recieved it?<br />
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I really do feel Helena's account closure is overboard. All she did was input a code that she was given. She has done no wrong, and as far as I am aware did not break any specific rules.<br />
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I would have expected better from Trada in these circumstances.<br />
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I've been deposting alot to Trada lately and may take a lengthy break. It doesn't sit well with me that someone else has been punished and had thier account closed for no reason and at no fault of thier own.<br />
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If it was against the rules for players to try and use codes that are not meant for them, then why not a simple warning about it first instead of a full blown account closure?<br />
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EDIT: Without referring to the "We can close your account whenever we like, for whatever reason we like" line that every casino implements into thier T&C's, can you be more specific and inform the community why Helena's account has been closed for using a bonus code she recieved on an internet forum?
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<blockquote data-attributes="member: 28528" data-quote="goatwack" data-source="post: 937872"
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I don't see the crime really. I've used codes from other reputable casinos as per the Free Spins thread and was just politely told "No chance, Sucker!" but nothing more <img src="/forums/styles/default/casinomeister/smilies/eek2.gif" class="smilie" loading="lazy" alt=":eek2:" title="Eek2 :eek2:" data-shortname=":eek2:" />
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<blockquote data-attributes="member: 36102" data-quote="Jono777" data-source="post: 937874"
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I would have thought a warning more appropriate from what I've read.<br />
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Multiple (or more than say 2) instances then close away.<br />
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However I'm not casino management and this is just my 2c.
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<blockquote data-attributes="member: 28528" data-quote="goatwack" data-source="post: 937877"
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It wasn't 100 spins on a game, just the bog-standard 10, from recollection. Wonder what caused the panic <img src="/forums/styles/default/casinomeister/smilies/confused.gif" class="smilie" loading="lazy" alt=":confused:" title="Confused :confused:" data-shortname=":confused:" />
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Hi All,<br />
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We would never, ever close an account because one code was claimed from the free spins thread here. I hope you know that we do not operate like that and never would.<br />
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I, of course, cannot disclose anything to do with a player account publicly so unfortunately cannot speak further on the matter.<br />
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Thanks,<br />
<br />
Rachel.</div>