winbig
Keep winning this amount.
- Joined
- Mar 10, 2005
- Location
- Pennsylvania
Ok, the truth comes out. And yes, you have to read between the lines to see the *real* reason that they do not offer live chat.
Their arrogance is going to come back and bite them.
Their arrogance is going to come back and bite them.
Nice to hear from you.
We feel that we can reply to all queries in an informed manner in an acceptable time via email.
If someone has a problem which they cannot get dealt with via email we do have a call you back feature.
Here a player can specify a suitable time to discuss any issue that cannot be resolved via email.
We had livechat many years ago and it was simply filled up with people asking for a bonus, players with real issues were not be dealt with.
You would not believe the amount of people who simply want a free chip and do not have a legitimate problem.