- Joined
- Dec 28, 2011
- Location
- Right behind you
As some of you might know there is a new casino up and running, called Kaboo. I can see that some teething issues can happend at new sites, and that it is a risk we take. However, I expect the casino to deal with such problems in a proper way.
To make a long story short, last Saturday I decided to take the 100% match at Kaboo with a pretty hefty 60x WR, giving me a total WR of 12 000 NOK. I got lucky at GOT 15-line, and managed to build up a nice little bankroll.
As some of you might know Kaboo has a reward systems that will reward you with tokens that can be exchanged for free spins, for completing certain missions. The two first missions I completed was wagering 2 x 5000 NOK on slots.
Having completed these missions I figured i would have 2000 NOK left to wager, and decided to check, where it said I've only wagered around 8000 NOK. I notified support about this, and they, without checking it up very much, said it was probably due to the missions being counted in Euros, while my WR was counted in NOK.
The next day, when I only had a small WR left, they sent me an email saying they didn't find any errors, and that I shouls wager the 96NOK I had left of the WR. I decided to do that on GOT 15-line, and to my suprise found out that they werent counted.
Now if they had investigated this in a timely manner I would have let it go, but they have used over a week now, and they haven't taken the game offline or anything. I have been promised answers "the next day" a few times, but haven't heard anything without going into the live chat to check. The last I heard was that they thought it was something wrong with the game.
So atm I would be very careful to play at Kaboo with a bonus. If you do, make sure to count your wagering manually.
To make a long story short, last Saturday I decided to take the 100% match at Kaboo with a pretty hefty 60x WR, giving me a total WR of 12 000 NOK. I got lucky at GOT 15-line, and managed to build up a nice little bankroll.
As some of you might know Kaboo has a reward systems that will reward you with tokens that can be exchanged for free spins, for completing certain missions. The two first missions I completed was wagering 2 x 5000 NOK on slots.
Having completed these missions I figured i would have 2000 NOK left to wager, and decided to check, where it said I've only wagered around 8000 NOK. I notified support about this, and they, without checking it up very much, said it was probably due to the missions being counted in Euros, while my WR was counted in NOK.
The next day, when I only had a small WR left, they sent me an email saying they didn't find any errors, and that I shouls wager the 96NOK I had left of the WR. I decided to do that on GOT 15-line, and to my suprise found out that they werent counted.
Now if they had investigated this in a timely manner I would have let it go, but they have used over a week now, and they haven't taken the game offline or anything. I have been promised answers "the next day" a few times, but haven't heard anything without going into the live chat to check. The last I heard was that they thought it was something wrong with the game.
So atm I would be very careful to play at Kaboo with a bonus. If you do, make sure to count your wagering manually.