ok that is a very frustrating problem 'game launcher has stopped working " have near every day at week !
most time the casino start download all new from the servers.
remember the first 3 or 4 years i have absolut no problems with the microgaming software. since 2 years It was getting worse !!!
talk many times with support and It is probably due to my internet provider !!!!!
for many years my internet provider was aol since 2 years its Deutsche-Telekom
(T-Online) by the way the T stands for Terror!!!! :machinegu .........
They don't know this, but are using this as an easy way to blame someone else.
Most problems are down to the Microgaming software, rather than the individual operator.
Updates are often "dirty", which is why "uninstall and reinstall" often gets suggested, and sometimes even works.
The main problem is that Microgaming is "bloatware", and grows at least once a month. This means that it quickly outgrows a PC, and whilst it may have worked fine before, performance can get worse each month.
Some updates seem to contain major overhauls, and this is where the REAL problems start. First, they are "dirty", and fail to "take out the trash after they finish decorating". This means that the software is forever tripping over parts of the previous "decor", and thus making mistakes, and even crashing.
A simple uninstall and reinstall is no good, as what is needed is a COMPLETE clearout, which is NOT done by the uninstaller.
This involves removing EVERY MGS casino, and then removing ALL the leftovers in the folders. Even that isn't everything, there is a VAST "common" area that can hold several GIGABYTES of "data in common", and this can have a fair bit of "trash" hanging around too. This needs to be cleared completely. Lastly, the registry keys need to be removed, so that a reinstall is forced to recreate them from scratch, rather than reuse the old ones that may hold some corrupt values left over from earlier Viper versions that are overriding those needed for the new version.
When this is done, download and install ONE Microgaming casino, and let it install COMPLETELY. This should populate the main Microgaming registry keys and the "data in common" with ONLY the most up to date and revelant data, and hopefully no "trash". Once this is done, and seems to work fine, install the rest of the MGS casino.
Try to do this OUTSIDE of the period where MGS naturally sends out updates for the new games each month.
If this does not work, THEN start to think about upgrading hardware, or even getting a new and faster PC.