Spinsala, I lost my moneys

[sklivenow]

spinsala.com
This casino is SCAM. I lost my moneys.
I win 4.500€, i was request for withdrawal. They stolen my moneys and they said: “we send the moneys from our side. Maybe you send to us wrong crypto address”.
I check my wallet address and is CORRECT. They kidding me for 1 week. I ask to department to send me the paid transaction and they close my account after this.
0/10 SCAAAAAMMMMM
CLOSE THIS CASINO SOON PLS.

 

[maxd]

Hello,

You should be aware that Spinsala is “licensed” in Costa Rica, meaning it isn’t really licensed at all. Costa Rica gaming licenses are no different than the license an ice cream cart on Flamingo Beach might have: it’s just a business license, nothing more. No audits, no regulations, no oversight. In other words if you’ve got a problem at this casino there are no authorities in Costa Rica that can help you, they simply don’t care.

That said, if you'd like us to look into this for you you're welcome to use our complimentary Player Arbitration (PAB) service.

If you have any trouble with that here's a guide to steer you through the PAB submission: How to submit a Player Arbitration (PAB) Ticket - Casinomeister Forum

If you do proceed please ensure that you have read and will comply with the Player Arbitration Policies and Procedures . Failure to comply with the rules could slow, damage or even cancel your PAB.

Regards,
Max Drayman
Head of Dispute Arbitration & Player Complaints (PABs)