Hi,
First post for me, so please excuse me if i make any misstakes.
Last friday i registered at Spin Rider and used their signup bonus. I deposited 1000 SEK and got a 2000 SEK bonus. I cleared the wagering after a few hours on the slots, and sent in my verification documents and ordered a whitdrawal of 16 000 SEK (1 600 euro).
A few days pass, and i get a mail that i have breached the ToC by betting over the max bet, which is 50 SEK/per spin. Therefor they confiscated all my winnings and cancelled my cashout (initial deposit transfered back to my account).
I checked through all my 9 480 spins and twice (2) in thoose spins i missklicked and bet 100SEK and one 80 SEK spin. None of the spins gave a profit, in fact they were deadspins. In the 100 SEK spin i changed it back to 10SEK which i was betting at the moment. And for the 80 SEK spin i left the slot and played at another one (was betting 40 SEK here).
I know they are "in the right" since i accutaly broke the terms. But this can happen so easily which how the slots are designed. Spin button and "max bet button" right next to eachoter.
I have emailed them and said basicly what i said here in this post, but is there something else i can do? I checked the reps page and didnt find a Spin Rider rep there.
Best Regards
Hobring
First post for me, so please excuse me if i make any misstakes.
Last friday i registered at Spin Rider and used their signup bonus. I deposited 1000 SEK and got a 2000 SEK bonus. I cleared the wagering after a few hours on the slots, and sent in my verification documents and ordered a whitdrawal of 16 000 SEK (1 600 euro).
A few days pass, and i get a mail that i have breached the ToC by betting over the max bet, which is 50 SEK/per spin. Therefor they confiscated all my winnings and cancelled my cashout (initial deposit transfered back to my account).
I checked through all my 9 480 spins and twice (2) in thoose spins i missklicked and bet 100SEK and one 80 SEK spin. None of the spins gave a profit, in fact they were deadspins. In the 100 SEK spin i changed it back to 10SEK which i was betting at the moment. And for the 80 SEK spin i left the slot and played at another one (was betting 40 SEK here).
I know they are "in the right" since i accutaly broke the terms. But this can happen so easily which how the slots are designed. Spin button and "max bet button" right next to eachoter.
I have emailed them and said basicly what i said here in this post, but is there something else i can do? I checked the reps page and didnt find a Spin Rider rep there.
Best Regards
Hobring