- Joined
- Jan 17, 2014
- Location
- Canada
I have tried on numerous attempts to PM the rep, ask question to their support and ask here on the forum.
Very little is being addressed aside from their site promotion such as new games being released.
They removed my reward level without notice or warning. If you are familiar with this system, its very hard to obtain levels but when you do, you get a nice bonus. Many members were very close to their next level. It was removed with zero compensation or any type of warning.
And we have been told for 5 months they are updating it. (I think its been that long. been awhile anyways)
They had a site wide halloween promotion. They banned me from participating because Im a winner in their casino. And have now bonus banned me site wide. Even though I have never cashed out from one of their bonuses..I dont think but if I have its only once.
Total deposits $4400 total withdraws $8400
They barely respond to PM's. I think maybe once.
I have been told the rep here has left their company.
I find Loren leaving very concerning as she was awesome.
I am becoming quite concerned with this site.
And I would like a rep to start responding to issues and PM's please. Last time I got a response it was "I guess I should check my inbox more often". Then hasnt bothered
And yes as usual I PM'd the rep but have very little faith I will ever get a response
Very little is being addressed aside from their site promotion such as new games being released.
They removed my reward level without notice or warning. If you are familiar with this system, its very hard to obtain levels but when you do, you get a nice bonus. Many members were very close to their next level. It was removed with zero compensation or any type of warning.
And we have been told for 5 months they are updating it. (I think its been that long. been awhile anyways)
They had a site wide halloween promotion. They banned me from participating because Im a winner in their casino. And have now bonus banned me site wide. Even though I have never cashed out from one of their bonuses..I dont think but if I have its only once.
Total deposits $4400 total withdraws $8400
They barely respond to PM's. I think maybe once.
I have been told the rep here has left their company.
I find Loren leaving very concerning as she was awesome.
I am becoming quite concerned with this site.
And I would like a rep to start responding to issues and PM's please. Last time I got a response it was "I guess I should check my inbox more often". Then hasnt bothered
And yes as usual I PM'd the rep but have very little faith I will ever get a response