- Joined
- Jun 19, 2009
- Location
- In my head
I am just a tad pissed of at Slotsmillion right now so take what I say with a large grain of salt. I got an email giving me a 50% match deposit bonus for Valentines but when I logged on there was o bonus. I have made several deposits at Slotsmillion in the last few months with no bonuses around 1K and have a couple of withdrawals. I contacted support and they give me this BS answer that since I took a bonus in 2016 I wasn't eligible for the bonus that they sent me an email for since my percentage bonus versus deposit is 40%m(I think they are taking my withdrawals into account for this formula)
Anyway I left with a bad taste in my mouth and wonder what is the point of spending my money at this casino if they do not understand player loyalty and how to retain a depositing player? As far as I can tell they have no loyalty points system and rarely offers free spins. It's been almost two years since I got a bonus from these guys and they send me emails for bonuses which they won't honor. At least with Videoslots I get race winnings, cash back and free battles and although the amount is not huge it does make me feel valued as a player but with Slotsmillion I feel like I don't matter. This makes me not want to deposit in that casino for the foreseeable future and left wondering what Slotsmillion has to offer since they really don't care about keeping their depositing players.
Rant over
Edit: Just remembering I couldn't deposit at Slotsmillion because they pulled out of the Irish market in June 2016 I believe. Not sure when they came back because no email was sent. So the more I think about it the more I don't want to play there again.
Anyway I left with a bad taste in my mouth and wonder what is the point of spending my money at this casino if they do not understand player loyalty and how to retain a depositing player? As far as I can tell they have no loyalty points system and rarely offers free spins. It's been almost two years since I got a bonus from these guys and they send me emails for bonuses which they won't honor. At least with Videoslots I get race winnings, cash back and free battles and although the amount is not huge it does make me feel valued as a player but with Slotsmillion I feel like I don't matter. This makes me not want to deposit in that casino for the foreseeable future and left wondering what Slotsmillion has to offer since they really don't care about keeping their depositing players.
Rant over
Edit: Just remembering I couldn't deposit at Slotsmillion because they pulled out of the Irish market in June 2016 I believe. Not sure when they came back because no email was sent. So the more I think about it the more I don't want to play there again.
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