Slotser casino have some highly restrictive withdrawal limits. From their terms and conditions
"There is a withdrawal limit of £2,000 (two thousand) over any 30 day period." it then follows "Note that the withdrawal limit on Skrill/Moneybookers or Neteller is GBP500 or EUR500 each calendar month."
Time limits given are 5-10 business days per withdrawal.
These limits are probably ok if you are a low roller. I am however a medium roller and have hit a substantial win (compared to these limits) on my slotser account. I am not using skrill/neteller so I am on £2000 per 30 days but still now faced with over a 4 month wait before I can receive my win. My account has some history in that I am verified and have made quite a few deposits there, I have also spoken to my VIP host on the phone and received things in the mail from them.
Slotser claim they can increase these limits at their discretion. I politely tried contacting my host, contacting normal support and contacting the rep on here in private asking if they could do this for me. I did not ask to receive my win all at once, I asked for a compromise of maybe £5000 a month instead of £2000. The decision is the same on all fronts - the limits will not be raised and I must wait 4 months to receive my win.
I must say that these limits are in the terms, and they were there when I signed up. I do believe however that they are not fit for purpose. They offer games like immortal romance where you can hit a 5 reel WD and they offer large betting limits on slots which blow these limits out of the water. There is definitely an argument that these terms are unfair on the consumer under UK law. I do not think any respectable casino has such restrictions on a players ability to withdraw money.
I do not think there is much I can do but wait 4 months for my money. I am making this thread to warn others of these limits. Please play somewhere where you can actually get paid out in a reasonable timeframe.
On another note I did some searching around on slotser and found they have an ASA ruling against them here in the UK. They were judged to have been targeting children via their advertising and were ordered to stop. Not exactly great ethics.
fun4all
"There is a withdrawal limit of £2,000 (two thousand) over any 30 day period." it then follows "Note that the withdrawal limit on Skrill/Moneybookers or Neteller is GBP500 or EUR500 each calendar month."
Time limits given are 5-10 business days per withdrawal.
These limits are probably ok if you are a low roller. I am however a medium roller and have hit a substantial win (compared to these limits) on my slotser account. I am not using skrill/neteller so I am on £2000 per 30 days but still now faced with over a 4 month wait before I can receive my win. My account has some history in that I am verified and have made quite a few deposits there, I have also spoken to my VIP host on the phone and received things in the mail from them.
Slotser claim they can increase these limits at their discretion. I politely tried contacting my host, contacting normal support and contacting the rep on here in private asking if they could do this for me. I did not ask to receive my win all at once, I asked for a compromise of maybe £5000 a month instead of £2000. The decision is the same on all fronts - the limits will not be raised and I must wait 4 months to receive my win.
I must say that these limits are in the terms, and they were there when I signed up. I do believe however that they are not fit for purpose. They offer games like immortal romance where you can hit a 5 reel WD and they offer large betting limits on slots which blow these limits out of the water. There is definitely an argument that these terms are unfair on the consumer under UK law. I do not think any respectable casino has such restrictions on a players ability to withdraw money.
I do not think there is much I can do but wait 4 months for my money. I am making this thread to warn others of these limits. Please play somewhere where you can actually get paid out in a reasonable timeframe.
On another note I did some searching around on slotser and found they have an ASA ruling against them here in the UK. They were judged to have been targeting children via their advertising and were ordered to stop. Not exactly great ethics.
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fun4all