- Joined
- Nov 28, 2005
- Location
- Monterey California USA
Ok heres the deal.
(now i can be loosing my mind but I don't ever recall this situation happening before)
I deposited 26.50 into redflush..I received an automatic 20% bonus..
I am playing and playing..and i take a look at my bonus balance in the software and it says that my bonus balance is over 30$ and my cash is 2$...
I am like whAAAT?? so i go into live chat support and i am told that any money that we win from a feature( like free spins or a bonus round) will always go into our bonus balance and not our cash balance..
Is this correct? I can see if i had made no deposit and had received some free spins or something but not if I made a deposit..
I have been playing at these MG casinos for years and I have never noticed this before. I was told it has been like this for years..
Your thoughts anyone??? Has this really been the norm for years?
thanks all
Kellye
(now i can be loosing my mind but I don't ever recall this situation happening before)
I deposited 26.50 into redflush..I received an automatic 20% bonus..
I am playing and playing..and i take a look at my bonus balance in the software and it says that my bonus balance is over 30$ and my cash is 2$...
I am like whAAAT?? so i go into live chat support and i am told that any money that we win from a feature( like free spins or a bonus round) will always go into our bonus balance and not our cash balance..
Is this correct? I can see if i had made no deposit and had received some free spins or something but not if I made a deposit..
I have been playing at these MG casinos for years and I have never noticed this before. I was told it has been like this for years..
Your thoughts anyone??? Has this really been the norm for years?
thanks all
Kellye