My husband received a free $25.00 chip today so decided to play it. When he went to the cashier's screen to claim it a message showed that a max of $50.00 was allowed to be redeemed, he had the balance up to more than $200.00..BUT this message also said $750.00 was needed before you could cash out. All of a sudden while he was still playing his balance dropped to $50.00!
He tried many times to contact them , but coiuldn't get any connection either on the computer in live chat or on the phone.
He just got through now and explained what happened, they told him he had to contact them when the balance went down and that the reason it dropped was because only 50.00 could be redeemed..the run around as far as we are both concerned!!
He tried many times to contact them , but coiuldn't get any connection either on the computer in live chat or on the phone.
He just got through now and explained what happened, they told him he had to contact them when the balance went down and that the reason it dropped was because only 50.00 could be redeemed..the run around as far as we are both concerned!!