@BitStarz, just a question. Do you provide your slot games with the highest RTPs, like Winz, or do you have different? Thanks!

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Hi Guntis,

Hand on heart, to my knowledge we do not lower any RTP but keep them at the highest level. With that said, I would need to double check that so please don't quote me on it.

If there's a game in particular you want me to check, let me know, but I believe we do not change it.

Olle
 
Winz.io Casino won Best New Casino 2021 at Casinomeister!
Question for @BitStarz and @Winz.io casino: when I deposit using Crypto, what information do you want to see from my wallet for the deposit transaction if at all, for the KYC process?

Or would my utility bill, ID, me holding my ID, be sufficient without having to show any of the private details of my crypto wallet when wanting to verify my account for a large cash out?
 
Question for @BitStarz and @Winz.io casino: when I deposit using Crypto, what information do you want to see from my wallet for the deposit transaction if at all, for the KYC process?

Or would my utility bill, ID, me holding my ID, be sufficient without having to show any of the private details of my crypto wallet when wanting to verify my account for a large cash out?

Hi there,

As far as I'm aware, a proof of address and ID would be enough for basic KYC. Then again, a selfie with the ID might be requested as well.

Olle
 
Hi there,

As far as I'm aware, a proof of address and ID would be enough for basic KYC. Then again, a selfie with the ID might be requested as well.

Olle
Are there cases you want to see inside a customers crypto wallet? Do you require employment info? Past years Tax documents?

I just want to know how one totally verifies their account if I decide to deposit with you so there is never any problem cashing out, and I don’t need to run around to find documentation.

Thanks
 
Are there cases you want to see inside a customers crypto wallet? Do you require employment info? Past years Tax documents?

I just want to know how one totally verifies their account if I decide to deposit with you so there is never any problem cashing out, and I don’t need to run around to find documentation.

Thanks
My KYC at Bitstarz was such a breeze that it was astonishing at the time. They just asked me for a copy of my ID and a copy of a fresh utility bill.

I've been playing there for a few years now and have made several large withdraws that were all approved in a matter of minutes without further questions or requests. My gambling budget, no joke, only goes to Bitstarz because of the level of trust I have with them.

I've been with Casinomeister for 12 years now and have tried many, many different casinos and can honestly say that Bitstarz is the best.
 
Question for @BitStarz and @Winz.io casino: when I deposit using Crypto, what information do you want to see from my wallet for the deposit transaction if at all, for the KYC process?

Or would my utility bill, ID, me holding my ID, be sufficient without having to show any of the private details of my crypto wallet when wanting to verify my account for a large cash out?
Hey,

Regular KYC verification - ID/passport + proof of address.
If there is no big queue of pending documents then usually it takes only a few minutes to check and verify them.

Regards,
Juri | Winz.io
 
Hey @keiser

After talking with my team would like to provide a quick update regarding our withdrawal limits - we paid one lucky customer 62 bitcoins in 3 days in August last year. The player made around $400M in bets that month. We take up to $25K per bet on Evolution’s blackjack for instance.
 
Hey @keiser

After talking with my team would like to provide a quick update regarding our withdrawal limits - we paid one lucky customer 62 bitcoins in 3 days in August last year. The player made around $400M in bets that month. We take up to $25K per bet on Evolution’s blackjack for instance.
Can you share what kind of documentation this person had to provide for their successful cash out?
 
Hey,

For crypto users, we typically request only a copy of their personal id and very rarely utility bill, e.g. there is suspicion over any type of fraud, but this is rare.

Regards,
Juri | Winz.io
So this guy, who bet 400M, and cashed out 62 bitcoins only provided a utility bill and personal ID?
 
Yeah, as long as only crypto is involved that should be fine.
Always wondered about how this works.

Many casinos seem to hit players with real advanced KYC and SOW when they have deposited thousands. And also limit play if they think player is gambling a lot.

Yet you are saying as long as a player just uses Crypto eveything should be fine even if they have deposited and wagered millions.

Seriously maybe i am wrong. But surely something is wrong if casinos are allowing huge amounts to be deposited and withdrawn with no hard checks at all. You have no idea who the player is, where they get there money but happy to take huge amounts. Surely that is against all Money Laundering and Responsible gambling guidelines.
 
Always wondered about how this works.

Many casinos seem to hit players with real advanced KYC and SOW when they have deposited thousands. And also limit play if they think player is gambling a lot.

Yet you are saying as long as a player just uses Crypto eveything should be fine even if they have deposited and wagered millions.

Seriously maybe i am wrong. But surely something is wrong if casinos are allowing huge amounts to be deposited and withdrawn with no hard checks at all. You have no idea who the player is, where they get there money but happy to take huge amounts. Surely that is against all Money Laundering and Responsible gambling guidelines.
Is that not the point of crypto though, it's a private thing, not saying if someone gambles millions etc etc, but a few people have made some great funds via this.
 
Is that not the point of crypto though, it's a private thing, not saying if someone gambles millions etc etc, but a few people have made some great funds via this.
Yeah that is point of Crypto. Which makes it so wrong for a casino to use it.

If every other licence is now making customers jump through hoops for a few thousand then something wrong that you can go to a crypto casino and basically do what you want. I am not one for SOW etc. and never would send it. But i also find it wrong that anywhere would let you play millions, mainly for responsible gaming aspect with no checks at all.
 
Always wondered about how this works.

Many casinos seem to hit players with real advanced KYC and SOW when they have deposited thousands. And also limit play if they think player is gambling a lot.

Yet you are saying as long as a player just uses Crypto eveything should be fine even if they have deposited and wagered millions.

Seriously maybe i am wrong. But surely something is wrong if casinos are allowing huge amounts to be deposited and withdrawn with no hard checks at all. You have no idea who the player is, where they get there money but happy to take huge amounts. Surely that is against all Money Laundering and Responsible gambling guidelines.
I believe there is nothing about AML when depositing, playing, and withdrawing only in crypto, as there is not much logic to doing such manipulations if all the transactions and crypto money owners are already anonymous.
 
Always wondered about how this works.

Many casinos seem to hit players with real advanced KYC and SOW when they have deposited thousands. And also limit play if they think player is gambling a lot.

Yet you are saying as long as a player just uses Crypto eveything should be fine even if they have deposited and wagered millions.

Seriously maybe i am wrong. But surely something is wrong if casinos are allowing huge amounts to be deposited and withdrawn with no hard checks at all. You have no idea who the player is, where they get there money but happy to take huge amounts. Surely that is against all Money Laundering and Responsible gambling guidelines.
Its quite incredible that UK casino customers are interrogated like carrying a bomb through an airport in their rectum for £20 deposits and crypto casinos can allow millions deposited with only a customer ID necessary.
 
Hey,

For crypto users, we typically request only a copy of their personal id and very rarely utility bill, e.g. there is suspicion over any type of fraud, but this is rare.

Regards,
Juri | Winz.io
so no suspicion over fraud you dont ask about ID and bill? one more think what RTP PNG runs ?
Winz casino looks not bad at all, if add some novomatic games like Captain Venture will be best Crypto casino
 
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@BitStarz @Winz.io casino
can anyone play in any of this casinos with VPN ?
Hey,

Our customers are not allowed to use VPN.

so no suspicion over fraud you dont ask about ID and bill? one more think what RTP PNG runs ?
Winz casino looks not bad at all, if add some novomatic games like Captain Venture will be best Crypto casino

For crypto customers, documents could be requested only if there will be some "red flag" in the system that requires additional checking or if we see some funny activity, like bonus abusing and there is a connection to other accounts with similar behavior, as an example.

You are right, we don't have any Novomatic games for now, but I will forward your request to our management and maybe we will add them in near future.
 
Hey,

Our customers are not allowed to use VPN.



For crypto customers, documents could be requested only if there will be some "red flag" in the system that requires additional checking or if we see some funny activity, like bonus abusing and there is a connection to other accounts with similar behavior, as an example.

You are right, we don't have any Novomatic games for now, but I will forward your request to our management and maybe we will add them in near future.
thanks my next deposit I will give try p.s do you ask for doc using muchbetter app?
 
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Maybe worth keeping an eye on slot RTP's at Crypto casinos, if you play at them.

A well known casino I occasionally play at have added two new Push Slots, Mad Cars and Deadly 5.
They've opted for a 94.44% & 94.35% instead of the top 96.39 RTP.
Although the rest of their Push slots remain unchanged at the highest RTP... for now!

A good thing about Push slots is they display the RTP in the upper left corner on loading or I'd have been none the wiser.
 
thanks my next deposit I will give try p.s do you ask for doc using muchbetter app?
Hey, somehow I have missed this message, so will respond with a delay.

I believe there is no big reason for using muchbetter or any other fiat payment method, as there is a chance that documents will be required for KYC procedure.
Maybe worth keeping an eye on slot RTP's at Crypto casinos, if you play at them.

A well known casino I occasionally play at have added two new Push Slots, Mad Cars and Deadly 5.
They've opted for a 94.44% & 94.35% instead of the top 96.39 RTP.
Although the rest of their Push slots remain unchanged at the highest RTP... for now!

A good thing about Push slots is they display the RTP in the upper left corner on loading or I'd have been none the wiser.

Hey,

Good to realize that it is not our casino, as both of these games have RTP 96.39%, and if needed any game's RTP could be checked on the game page as not every game provider shares RTP on the loading screen or in any visible place.

deadly5-rtp.png

Also need to keep in mind that some games with lower RTP could be added by mistake, so it is easier to let support know and check how they will react to that and if RTP will be changed to the original one.

Regards,
Juri | Winz.io
 
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