- Joined
- Jun 5, 2006
- Location
- Edmonton Canada
A couple days ago I won a buck
in a freeroll tourney @ iNetBet but it wasn't credited - I didn't know why so I asked the rep here and I was told it was because I had a zero balance and so in the RTG tourney system it looked like I had never deposited, and so wouldn't be able to win. They said to contact support, so I shot a mail to support and they credited it manually and that was all good.
I won a couple smallish amounts on the Rushmore freerolls - those were paid into my account when I had a zero balance.
I just went to BetPhoenix (where I've never deposited) and asked live chat if I was allowed to play the freerolls, and he said you need to have a balance to be able to play the freerolls.
So I'm just wondering if the Reps can respond here about what each casino (group) policy is for freerolls so that people will know the scoop before wasting time playing a tournament and then finding out they can't win anything even if they win something.
Just 2 simple questions:
Can people play and win if they've never deposited?
Can they play and win if they've deposited in the past but currently have a zero balance?
thanks!
I won a couple smallish amounts on the Rushmore freerolls - those were paid into my account when I had a zero balance.
I just went to BetPhoenix (where I've never deposited) and asked live chat if I was allowed to play the freerolls, and he said you need to have a balance to be able to play the freerolls.
So I'm just wondering if the Reps can respond here about what each casino (group) policy is for freerolls so that people will know the scoop before wasting time playing a tournament and then finding out they can't win anything even if they win something.
Just 2 simple questions:
Can people play and win if they've never deposited?
Can they play and win if they've deposited in the past but currently have a zero balance?
thanks!


