Royal Panda - December raffles

[Melvin - Panda]

Dear Royal Panda:

While I never get did to meet Melvin, I met a few of your crew, and got to dance with the Panda back in June.

Took the welcome match, and another deposit and I'm pretty sure I had something xtra here from CM.

So I thought I'd deposit now, to catch the last week of the very nice promo you have run for us.

Low and behold, there is $10 in my account.

Which I know I did not leave, and thank you very much.

But I assume it's some kind of bonus, again thank you.

But I'm outside of support hours. It's 10:10 at night for me.

I can get that you don't offer livechat or phone 24/7.

But email support is also limited hours.

Maybe there is a way to check any requirements myself. But I'm a pretty new customer there, and IIRC there's a somewhat complicated bonus structure, or maybe I just have you confused with another casino.

Honestly, had my balance been zero I may have made a deposit. I still would have wanted to ask questions. But when I need to ask questions and there's no form of support, I'm not depositing.

I'm not going to pass on a chance to play a free ten, however I earned it, I'll go back during support hours.

But I like you guys even though I have not played much, I like what I see and how people feel about your business, and how I've seen the rep(s) deal with issues for players.

And I know that I am not the only gambler that lives outside europe, and even some of those stay up past 12:30 am, especially on a weekend and a bit of play.

I respectfully suggest at least email support outside of business hours.

Hi Jasminebed, thanks a lot for your feedback on this.

I believe the bonus part is sorted now, but you are completely right that our support is not ideal for players from outside Europe. It is something that we want to improve in the future for sure, because as you say there are many other potential players that live outside Europe. For now I can only tell you that we continuously improve and expand our CS team and that someday in the future we're aiming to have 24/7 support. Hard to say when exactly when, and I understand that it's not ideal for you at the moment.

Should you have any questions though, you can always leave an email and our support will come back to you as soon as they can.

 

[lotusch]

For now I can only tell you that we continuously improve and expand our CS team and that someday in the future we're aiming to have 24/7 support.

I'm for hire..Just have to convince my wife to relocate with me..
Bit of a joke because I have a steady job which I love but I defo would love to work in a casino related job as it is one of my hobbies..
And I love Malta,been there a few times.

 

[Melvin - Panda]

I'm for hire..Just have to convince my wife to relocate with me..
Bit of a joke because I have a steady job which I love but I defo would love to work in a casino related job as it is one of my hobbies..
And I love Malta,been there a few times.

Lotusch for nightshifts, 00:30-09:00 7 days per week, no holidays, covering all languages and the workload of 5 CS agents at the same time, let's do this!

Where do I send the contract?

 

[lotusch]

Lotusch for nightshifts, 00:30-09:00 7 days per week, no holidays, covering all languages and the workload of 5 CS agents at the same time, let's do this!

Where do I send the contract?

Hahahahaha I can only offer you Dutch - English - German - French and a bit of Spanish / Italian.
And nightshifts wouldn't bother me, been there done that!!

Maybe one day!

But my Irish wife is too rooted on this emerald isle of hers.

 

[Melvin - Panda]

Hahahahaha I can only offer you Dutch - English - German - French and a bit of Spanish / Italian.
And nightshifts wouldn't bother me, been there done that!!

Maybe one day!

But my Irish wife is too rooted on this emerald isle of hers.

Haha I'm sure you'd be a great addition to the team!

 

[lotusch]

Deposited another 50 yesterday if that still counts!

Also thank you Royal Panda for following:




Nice little wee gesture!

 

[Melvin - Panda]

Just completed the raffle for week 3. We had exactly 15 contestants, so once again we have a $150 main prize!

The lucky winners of this week are
1: SubzeroWins ($150)
2: barbara12 ($50)
3: geordiecolin ($50)

The list was as follows and the numbers I drew were 13, 4, 2.

1 colinsunderland
2 geordiecolin
3 mcgameboy
4 barbara12
5 distrance
6 Lotusch
7 RichyJ75
8 mina1929
9 helenakp
10 b3b44
11 hedgehok
12 Jasminebed
13 SubzeroWins
14 Tirilej
15 Panasony

Congratulations to the winners and everyone good luck for the last week! One more raffle to go.

 

[RichyJ75]

Just completed the raffle for week 3. We had exactly 15 contestants, so once again we have a $150 main prize!


The list was as follows and the numbers I drew were 13, 4, 2.

Bugger, I was number 13 last week!!!

Well done to the winners.

 

[lotusch]

Gratz to the winners..
So all in for the last round! Hit me! :smilewink:

 

[Adriana B]

Wow! Thanks Melvin. I have really been down on my luck lately so this is SO appreciated.

 

[geordiecolin]

Just completed the raffle for week 3. We had exactly 15 contestants, so once again we have a $150 main prize!

The lucky winners of this week are
1: SubzeroWins ($150)
2: barbara12 ($50)
3: geordiecolin ($50)

The list was as follows and the numbers I drew were 13, 4, 2.

1 colinsunderland
2 geordiecolin
3 mcgameboy
4 barbara12
5 distrance
6 Lotusch
7 RichyJ75
8 mina1929
9 helenakp
10 b3b44
11 hedgehok
12 Jasminebed
13 SubzeroWins
14 Tirilej
15 Panasony

Congratulations to the winners and everyone good luck for the last week! One more raffle to go.

Wow,thank you Melvin. I will be in for the coming week too :notworthy

 

[colinsunderland]

well done to the winners

 

[mina1929]

well done winners

 

[SubzeroWins]

Awesome! I'm super stoked and will be using the money to buy some nice xmas presents.

Thanks Melvin & Royal Panda

 

[Adriana B]

Let it roll?

I usually do but it ends badly. If I withdraw I only end up with about $30USD. No brainer if there were Ecopayz or Instadebit to pick from. Hmmm..... Melvin can you please give me some lucky charm. Or better yet. Mina, need your fairy dust! Gonna let it roll and I am in for next week no matter what the outcome Melvin. Will wait until tomorrow for my Bamboo bonus to deposit.

 

[mcgameboy]

Well done to all the winners...

Yours sincerely,

The meat in the winners sandwich

Good luck for next week everybody.

 

[hedgehok]

Congrats to the winners.
I'm in for the next week too.

 

[Jasminebed]

I think you may count me in for next week. There is a final week?

I'm off to check the calendar now.

Barbara, are you saying our only option is bank transfer?

 

[mina1929]

I usually do but it ends badly. If I withdraw I only end up with about $30USD. No brainer if there were Ecopayz or Instadebit to pick from. Hmmm..... Melvin can you please give me some lucky charm. Or better yet. Mina, need your fairy dust! Gonna let it roll and I am in for next week no matter what the outcome Melvin. Will wait until tomorrow for my Bamboo bonus to deposit.

Fairy Dust sparkling bright your way Barbara

Wish you loads of luck

 

[mcgameboy]

Deposit made for Week 4. Count me in please Melvin.

 

[Adriana B]

I think you may count me in for next week. There is a final week?

I'm off to check the calendar now.

Barbara, are you saying our only option is bank transfer?

Unfortunately yes Jazzy.

 

[lotusch]

Deposited for the last draw!
Hope I get a nice session tonight and a small WD would be nice too.

Will try to not spend everything on Game of Thrones but I have to give this a go again tonight.. ^^

 

[Jasminebed]

Count me in again please Melvin.

A merry xmas to you and your staff.

 

[chiya]

Never lucky

In for this week too I guess.

 

[The Viking]

im in

 

[Tirilej]

In it to win it

 

[RichyJ75]

I'm in!

 

[mina1929]

I would love to be in it again but two times now depositing 50 ended up costing me 70 because of currency (no AUD) and I love Royal Panda

Maybe when I have extra I will deposit again

 

[Panasony]

I would love to be in it again but two times now depositing 50 ended up costing me 70 because of currency (no AUD) and I love Royal Panda

Maybe when I have extra I will deposit again

Why do you get so extremely bad currency conversion??

 

[mina1929]

Why do you get so extremely bad currency conversion??

I have no idea, Aussie dollar is pretty low.

I was shocked too as I deposited 50 looked in my Neteller and 70 was taken out.

I don't really understand all the currency conversions but I usually play at Casinos that accept AUD for that reason.

 

[Panasony]

I have no idea, Aussie dollar is pretty low.

I was shocked too as I deposited 50 looked in my Neteller and 70 was taken out.

I don't really understand all the currency conversions but I usually play at Casinos that accept AUD for that reason.

When you eventually withdraw, it will be converted back to your own dollar currency and more or less reverted. It will be aligned dont worry

 

[Melvin - Panda]

And the last draw! Thanks everyone for participating, hopefully we can all be happy for the winners. For the ones who didn't win any draw, hopefully 2017 will bring you a lot more luck .

This week's participants:

1 Lotusch
2 geordiecolin
3 hedgehok
4 Jasminebed
5 mcgameboy
6 distrance
7 The Viking
8 Tirilej
9 RichyJ75
10 Panasony

The draw:
10, 8, 1. Meaning Panasony, Tirilej and Lotusch win. No $150 main prize this week, but all do get $100!

Congratulations to all the winners, and hopefully we'll see you all at Royal Panda in 2017!

 

[geordiecolin]

And the last draw! Thanks everyone for participating, hopefully we can all be happy for the winners. For the ones who didn't win any draw, hopefully 2017 will bring you a lot more luck .

This week's participants:

1 Lotusch
2 geordiecolin
3 hedgehok
4 Jasminebed
5 mcgameboy
6 distrance
7 The Viking
8 Tirilej
9 RichyJ75
10 Panasony

The draw:
10, 8, 1. Meaning Panasony, Tirilej and Lotusch win. No $150 main prize this week, but all do get $100!

Congratulations to all the winners, and hopefully we'll see you all at Royal Panda in 2017!

Congratulations to this weeks winners and thanks Panda for a very generous promo offer.

 

[Adriana B]

And the last draw! Thanks everyone for participating, hopefully we can all be happy for the winners. For the ones who didn't win any draw, hopefully 2017 will bring you a lot more luck .

This week's participants:

1 Lotusch
2 geordiecolin
3 hedgehok
4 Jasminebed
5 mcgameboy
6 distrance
7 The Viking
8 Tirilej
9 RichyJ75
10 Panasony

The draw:
10, 8, 1. Meaning Panasony, Tirilej and Lotusch win. No $150 main prize this week, but all do get $100!

Congratulations to all the winners, and hopefully we'll see you all at Royal Panda in 2017!

I think you forgot to add me Melvin. Oh well, congrats winners.

 

[Tirilej]

Wow, thank you! It's like a late Christmas present, and the biggest so far

Melvin the real Santa :notworthy

 

[mina1929]

Congrats winners

One of the best promotions we had this year I think

 

[lotusch]

And the last draw! Thanks everyone for participating, hopefully we can all be happy for the winners. For the ones who didn't win any draw, hopefully 2017 will bring you a lot more luck .

This week's participants:

1 Lotusch
2 geordiecolin
3 hedgehok
4 Jasminebed
5 mcgameboy
6 distrance
7 The Viking
8 Tirilej
9 RichyJ75
10 Panasony

The draw:
10, 8, 1. Meaning Panasony, Tirilej and Lotusch win. No $150 main prize this week, but all do get $100!

Congratulations to all the winners, and hopefully we'll see you all at Royal Panda in 2017!

Omg awesome!!
I didn't expect coming home from a day away with my wife and kids finding I am one of the winners...

That is such a surprise!

Thanks Melvin, I am really happy with that..

Also a big congratz to all the other winners..

Looking forward to new CM exclusive promo's from Royal Panda!

Not a member there that long but already had some decent playtime at the casino and made a few WD's too.

 

[mcgameboy]

Well done to the winners this week.

And a big thank you to Melvin for a great promo. Looking forward to seeing what you've got lined up for us in 2017. :notworthy

 

[The Viking]

congrats to the winners and a big to Melvin and the staff for the promo.
was hoping to win some of my deposits back ( 10 since last withdrawal ) oh well maybe next time

 

[Panasony]

Thank you so much Melvin, it is much appreciated.
Congratulations other winners, and I hope you others get your share of luck in future promotions!

 

[Melvin - Panda]

I think you forgot to add me Melvin. Oh well, congrats winners.

Hi Barbara12,

Sorry I completely missed your opt in, but you did say that you'd deposit on Friday. I can't re-do the draw, but I've added $15 cash to your account as a compensation (that would have been the expected value of the draw). Really sorry about it, I do apologize.

 

[Adriana B]

What a wonderful rep we have in Melvin

Melvin I was not upset at all! I felt very fortunate winning the draw twice so I am quite certain that I would not have won a third time. There was truly no compensation necessary or expected.

Thank you very much and have a Happy New Year Melvin

 

[hedgehok]

Thank you Melvin and Royalpanda for the great idea for a promo during the festive season.

I hope all of you have a great time and see you in 2017!

 

[geordiecolin]

Not forgetting the 100 free spins tomorrow if you have wagered £1000+ at Royal Panda during December.

 

[The Viking]

just saw that but im pretty sure im way short of the 1000 wager made 6 small deposits totaling $140 in December and the way my luck has been in December (not just Panda)im lucky if i turned that over 2x

Not forgetting the 100 free spins tomorrow if you have wagered £1000+ at Royal Panda during December.

 

[geordiecolin]

just saw that but im pretty sure im way short of the 1000 wager made 6 small deposits totaling $140 in December and the way my luck has been in December (not just Panda)im lucky if i turned that over 2x

Simply ask their CS team mate. £140 of deposits could easily pass £1000 unless you where very unlucky

 

[lotusch]

Not forgetting the 100 free spins tomorrow if you have wagered £1000+ at Royal Panda during December.

I think I have wagered this tenfold on GoT alone!

No luck with the 100 Euro I won,could have cashed them out but I was also happy to have a go with it and gave me some decent playtime until I changed over to GoT again...Have no words for this game anymore but I know one day it will throw me in a whopping win...

 

[geordiecolin]

I think I have wagered this tenfold on GoT alone!

No luck with the 100 Euro I won,could have cashed them out but I was also happy to have a go with it and gave me some decent playtime until I changed over to GoT again...Have no words for this game anymore but I know one day it will throw me in a whopping win...

The 100 free spins calendar bonus was not what I expected. The winnings from them require a deposit in order to trigger their play through. Which left me potentially depositing hundreds in order to win the £17 won from the spins. I made one deposit that returned about 20% rtp so I give up

 

[Tirilej]

The 100 free spins calendar bonus was not what I expected. The winnings from them require a deposit in order to trigger their play through. Which left me potentially depositing hundreds in order to win the £17 won from the spins.

When playing with bonusmoney there it's better to first see if you can get up to a higher sum first. If you do then it's worth to deposit to get the winnings.
It's still just those 17 you have to clear even if you suddenly have it up to 1000.

 

[geordiecolin]

When playing with bonusmoney there it's better to first see if you can get up to a higher sum first. If you do then it's worth to deposit to get the winnings.
It's still just those 17 you have to clear even if you suddenly have it up to 1000.

Yes,I wagered up to £80 before depositing,but the rtp on my first £20 deposit was so poor that I will not deposit any more unless I wager it up to about 3/4 of the £480 wagering requirements for the £17. A big risk for the sake of £17